Manager of Direct Mail

UCLA; Los Angeles (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Direct Mail Manager to oversee a significant budget and manage a dedicated team. This role involves ensuring compliance with USPS regulations while delivering high-quality mail services to support academic and research initiatives. The ideal candidate will possess strong leadership skills, a background in human resources, and the ability to provide excellent customer service. Join a dynamic environment where your contributions will directly impact the efficiency of document services and support the university's mission.

Qualifications

• 5 years of leadership experience to organize and train staff.
• Skills in employee training, evaluations, and corrective action.

Responsibilities

• Manage an operating budget of $3.5 million for Direct Mail.
• Collaborate with the Direct Mail Administrator and oversee production.

Skills

Leadership and Supervisory Experience

Human Resource Skills

Customer Service Skills

Computer Skills

Knowledge of USPS Requirements

Education

High School Diploma

Bachelor's Degree in Related Field

Job description

Special Instructions to Applicants

Cover letter is required for consideration.

Department Summary

UCLA Mail, Document & Document Services (MDDS), a division of UCLA under the Office of the Vice Chancellor & Chief Financial Officer, is a premier on-campus service center offering comprehensive solutions for document services, digital scanning, mail, messenger, shipping/receiving, and compressed gas cylinder services. With a dedicated team of approximately 60 onsite employees, MDDS supports the University of California’s mission of teaching, research, and public service by delivering high-quality, cost-effective services. MDDS provides innovative campus wide solutions to complex financial and business matters, maximizing value to the University community.

Position Summary

UCLA Direct Mail is a division of Mail Services' whose parent is Mail, Document & Distribution Services (MDDS), a department which reports to Vice Chancellor and Chief Financial Officer. The Manager of Direct Mail is responsible for an operating budget of $3.5 million. The unit processes close to 1 million UCLA Health billing statements annually plus numerous specialized mailings in support of UCLAs Academic, Research and Health communities. As the UCLA liaison to the USPS Business Mail Design Center, the Direct Mail Manager helps protect UCLAs non-profit status by advising staff on USPS regulations, procedures, and policies. The position collaborates with the Direct Mail Administrator and has a team of direct reports who handle production and transportation.

Salary & Compensation

• UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
  
  

Qualifications

• 5 years of leadership and/or supervisory experience sufficient to organize, motivate, and train staff members to meet department goals. (Required)
• Skill in a variety of human resource related matters, i.e., employee training, evaluations, interviewing and selection, employee relations and corrective action. (Required)
• Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload, assignments, pressure of deadlines, and competing requirements. (Required)
• Demonstrated customer service skills sufficient to service customers in a professional and timely manner. (Required)
• Computer skills sufficient to interact with internal UCLA systems, produce necessary reporting documents, and communicate with internal and external customers. (Required)
• Ability to perform frequent walking, standing, bending, stooping; to lift, lower, and carry mail weighing up to 50 pounds; and to grip, lift, push, and pull mail gurneys and cages over various obstacles (curbs, steps, ramps). (Required)
• Knowledge and experience in the principles, practices, and trends of management within a large University mail services operation. (Preferred)
• Demonstrated knowledge in United States Postal Service requirements. Ability to communicate detailed requirements and procedures to internal and external staff. (Preferred)
  
  

Education, Licenses, Certifications & Personal Affiliations

• High School Diploma or equivalent combination of education and experience (Required) Or
• Bachelor's Degree in a related field (Preferred)
  
  

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Driving Record: The position is subject to the California DMV "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record.
  
  

Schedule

7:00 a.m. to 4:00 p.m., Monday - Friday

Union/Policy Covered

99-Policy Covered

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=40083194