Manager of Data Analytics

Newfields a Place for Nature & The Arts; Indianapolis (IN); On-site; USD 60,000 - 70,000; Full time

Job summary

Newfields a Place for Nature & The Arts in Indianapolis, IN, seeks a Manager, Data & Analytics to steward data quality and governance across institutional systems. You’ll own Dexibit BI data, design a centralized data lake, and translate needs into reusable dashboards and data structures.

You’ll collaborate with department leaders, build KPI reporting with leadership, and drive governance to reduce manual reporting.

Qualifications

• Bachelor's degree in a relevant field or equivalent professional experience.
• 3-5+ years in data analysis, BI, or data management with experience untangling fragmented data environments.
• Experience with BI/visualization platforms (Dexibit, Tableau, Power BI, Looker) and relational data concepts.
• Nonprofit/cultural institution or hospitality data experience is a plus, especially with visitation, ticketing, or membership data.

Responsibilities

• Serve as the primary steward of data quality and governance across institutional systems.
• Own the day-to-day relationship with the Dexibit BI platform and ensure accurate, well-structured data for end users.
• Design and manage a centralized data lake architecture to consolidate institutional data.
• Partner with department leaders to translate reporting needs into reusable dashboards and data structures.
• Build and maintain KPI reporting, including Board metrics, in partnership with the COO.
• Support integration of visitor and guest data sources and the guest ticketing/CRM stack.
• Establish documented data definitions and stewardship practices for key metrics.
• Identify opportunities to reduce manual reporting and foster governance.
• Act as a proactive analytics partner to every department, following the ITBP service model.

Skills

Data governance

Data quality

Data modeling

Dashboards

Stakeholder communication

Education

Bachelor's degree in data analytics or related field

Equivalent professional experience

Tools

Dexibit

Tableau

Power BI

Looker

Job description

Job Details

Job Title: Manager, Data & Analytics

Department: Technology

FLSA Status: Exempt

Salary: $60,000 - 70,000

Description

Serve as the primary steward of data quality and governance across institutional systems, identifying and resolving inconsistent definitions, duplicated metrics, and fragmented data sources.

Own the day-to-day relationship with the Dexibit business intelligence platform, ensuring the data feeding it is accurate, well-structured, and trusted by end users.

Design and manage a centralized data lake architecture to consolidate institutional data.

Partner with department leaders across the institution to understand their reporting and analytics needs, and translate those needs into consistent, reusable dashboards and data structures.

Build and maintain institutional KPI reporting, including Board metrics, in partnership with the Chief Operating Officer.

Support evaluation and integration of visitor and guest data sources, the guest ticketing/CRM stack.

Establish documented data definitions and stewardship practices for top institutional metrics (attendance, membership, revenue, visitation, program participation).

Identify opportunities to reduce manual, spreadsheet-based reporting in favor of governed, repeatable analytics processes.

Act as a proactive analytics business partner to every department, following the ITBP service model rather than functioning as a reactive request queue.

Escalate significant data quality, integration, or system-fragmentation issues to Technology leadership with recommended remediation.

Key Responsibilities

• Serve as the primary steward of data quality and governance across institutional systems, identifying and resolving inconsistent definitions, duplicated metrics, and fragmented data sources.
• Own the day-to-day relationship with the Dexibit business intelligence platform, ensuring the data feeding it is accurate, well-structured, and trusted by end users.
• Design and manage a centralized data lake architecture to consolidate institutional data.
• Partner with department leaders across the institution to understand their reporting and analytics needs, and translate those needs into consistent, reusable dashboards and data structures.
• Build and maintain institutional KPI reporting, including Board metrics, in partnership with the Chief Operating Officer.
• Support evaluation and integration of visitor and guest data sources, the guest ticketing/CRM stack.
• Establish documented data definitions and stewardship practices for top institutional metrics (attendance, membership, revenue, visitation, program participation).
• Identify opportunities to reduce manual, spreadsheet-based reporting in favor of governed, repeatable analytics processes.
• Act as a proactive analytics business partner to every department, following the ITBP service model rather than functioning as a reactive request queue.
• Escalate significant data quality, integration, or system-fragmentation issues to Technology leadership with recommended remediation.

Education & Experience

• Bachelor's degree in a relevant field (data analytics, information systems, statistics, business, or related discipline), or equivalent professional experience.
• 3-5+ years of experience in data analysis, business intelligence, or data management, ideally including experience untangling fragmented or inconsistent data environments
• Experience with BI/visualization platforms (e.g., Dexibit, Tableau, Power BI, Looker) and relational data concepts; direct experience with Dexibit is a plus but not required.
• Nonprofit, cultural institution, hospitality, or attractions-industry experience is a plus, particularly with visitation, ticketing, or membership data.