MANAGER OF CONTENT AND INGEST-MASTER CONTROL HUB - TECH

Gray Media; Atlanta (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

Gray Media seeks a Manager of Content and Ingest to lead daily ingest operations, ensuring high-quality content delivery across the Centralcast Hub in Midtown Atlanta. You will guide a skilled team through recording, QC, trimming, and timing/data entry into automation systems.

You will collaborate with local stations and program suppliers, maintain SOPs, and oversee scheduling for 24/7 coverage. A strong background in broadcast workflows and hands-on editing will help ensure broadcast readiness.

Qualifications

• Proven leadership in fast-paced broadcast operations.
• 3+ years of experience in broadcast operations at a television station or similar.
• Hands-on experience with Grass Valley Morpheus, Crispin Automation, and DBI Automation.
• Knowledge of current media file formats, delivery platforms, and transcoding workflows, including Telestream Vantage.
• Solid understanding of content ingest workflows, asset management, and quality control across multiple platforms.
• Experience developing, documenting, and implementing SOPs, escalation protocols, and emergency response plans.
• Excellent verbal and written communication, with the ability to explain technical info to diverse audiences.
• Cross-team collaboration and ability to build strong working relationships across departments.
• Detail-oriented with the ability to manage multiple priorities without sacrificing quality.
• Schedule flexibility to work evenings, weekends, and holidays in a 24/7 operation.
• Positive, solutions-focused attitude under pressure.

Responsibilities

• Leads and directs the ingest team in daily functions including recording, QC, trimming, and operation of broadcast equipment.
• Serves as primary contact between Centralcast Hub, local stations, and program suppliers to secure content ahead of air times.
• Performs core ingest functions alongside the team and records timing and metadata into automation databases.
• Manages staff scheduling and assigns operational tasks for 24/7 coverage across shifts.
• Assists in maintenance and monitoring of server functions to ensure reliable content workflow.
• Collaborates with supervisors and traffic to resolve content or scheduling issues promptly.
• Ensures ingest operations meet technical standards, broadcast specs, and internal procedures.
• Provides hands-on relief for Ingest Operators during peak periods or absences.
• Performs basic video editing to meet broadcast readiness standards as needed.
• Performs other duties as assigned to support hub operations.

Skills

Leadership

Broadcast Operations

Media Formats & Transcoding

Content Ingest & Media Management

SOPs & Response Planning

Proactive Problem Solving

Strong Communication

Cross-Team Collaboration

Detail-Oriented

Schedule Flexibility

Positive, Solutions-Focused Attitude

Tools

Grass Valley Morpheus

Crispin Automation

DBI Automation

Telestream Vantage

Job description

About Gray Media

Today, we are a growing multimedia company headquartered in Atlanta, Georgia. We are the nation's largest owner of top-rated local television stations and digital assets serving 117 full-power television markets that collectively reach approximately 37% of US television households. The portfolio includes 80 markets with the top-rated television station and 100 markets with the first and/or second highest-rated television station in average all-day ratings across 116 of such markets that were measured by Nielsen in 2025. We also own the largest Telemundo Affiliate group with 46 markets and Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services. Our additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios.

About the Hub

If you've ever wanted to work at the heart of one of the most exciting media markets in the country — welcome to Atlanta.

Gray Media's Centralcast Hub is located in the energy-filled core of Midtown Atlanta, one of the most dynamic and fast-growing urban centers in the United States. From our hub, we operate approximately 30 broadcast streams, making this one of the most active and impactful centralized broadcast operations in the nation. Every day, the work done here reaches communities across the country — and you'll feel that purpose in everything we do.

Atlanta isn't just a great place to work — it's a world-class city to call home. Known as a global hub for media, entertainment, and technology, Atlanta is home to some of the biggest names in the broadcast news, cable, and film production industries. A booming film and television production scene has earned the city the well-deserved nickname "Hollywood of the South." If media is your passion, there is truly no better city to grow your career.

Beyond the industry, Atlanta offers a lifestyle that is hard to beat:

• A vibrant, walkable Midtown packed with urban parks, world-class restaurants, live music venues, and cultural attractions
• A thriving university community, with several major research universities calling Atlanta home — keeping the city young, innovative, and forward-thinking
• A booming economy where creatives, entrepreneurs, and the world's biggest brands intersect and inspire one another every single day
• A mild Southern climate with four seasons — and summers made for rooftop patios and baseball games

Job Summary/Description

The Manager of Content and Ingest is responsible for the day-to-day oversight of ingest operations, encompassing the acquisition, quality control, and management of programming content and commercial advertisements across the Centralcast Hub. This is a hands‑on leadership role, requiring direct engagement with a skilled team responsible for the recording, QC review, and trimming of broadcast programming, as well as the accurate entry of timing and metadata information into multiple automation server databases. The ideal candidate leads by example, ensures operational excellence across all ingest workflows, and serves as the primary point of accountability for content readiness and delivery standards.

Duties/Responsibilities

• Team Leadership & Daily Operations — Leads and directs the ingest team in the full scope of daily ingest functions, including the recording, QC, and trimming of broadcast material, as well as the operation of routers, waveform monitors, and other associated broadcast equipment.
• Content Liaison & Coordination — Serves as the primary point of contact between the Centralcast Hub, local television stations, and program suppliers to ensure all content is acquired, verified, and available for air well in advance of scheduled broadcast times.
• Ingest Operations Execution — Actively performs all core ingest functions alongside the team, including recording and trimming broadcast programming and accurately entering timing and metadata information into multiple automation server databases.
• Staff Scheduling & Task Management — Manages team scheduling and handles assigned operational tasks to ensure adequate coverage and continuity of ingest operations across all shifts, including evenings, weekends, and holidays.
• Server & Systems Support — Assists in the maintenance and monitoring of operations-based server functions, helping to ensure system reliability and uninterrupted content workflow.
• Cross-Departmental Collaboration — Works closely with fellow supervisors and traffic departments to identify and resolve outstanding content or scheduling issues in a timely and effective manner.
• Standards & Compliance — Ensures that all ingest operations consistently meet established technical standards, broadcast specifications, and internal procedures, maintaining the highest level of quality and accuracy.
• Operational Coverage — Provides hands‑on relief and coverage for Ingest Operators as needed, demonstrating a lead-from-the-front approach to team support and continuity.
• Basic Video Editing — Performs basic video editing of select programming elements as required to meet broadcast readiness standards.
• Additional Duties — Performs other duties and responsibilities as assigned, adapting to the evolving needs of the Centralcast Hub operations.

Qualifications/Requirements

• Proven Leadership Experience — Demonstrated ability to lead, motivate, and manage a team in a fast‑paced broadcast or media operations environment, with a hands‑on approach and the heart of a teacher when developing staff.
• Broadcast Operations Experience — Minimum of three (3) years of experience in broadcast operations at a television station or comparable media enterprise; experience in a centralized or hub-based operations environment is a plus.
• Automation Systems Proficiency — Working knowledge of broadcast automation platforms is required; hands‑on experience with Grass Valley Morpheus, Crispin Automation, and/or DBI Automation is strongly preferred.
• Media Formats & Transcoding Expertise — Extensive knowledge of current media file formats, delivery platforms, and video transcoding workflows, including familiarity with Telestream Vantage and other industry-standard transcoding and media processing systems.
• Content Ingest & Media Management — Solid understanding of content ingest workflows, asset management, and quality control processes across multiple platforms and distribution channels.
• Standard Operating Procedures (SOPs) & Response Planning — Demonstrated experience developing, documenting, and implementing SOPs, escalation protocols, and emergency response plans to ensure operational continuity.
• Proactive Problem Solving — Ability to anticipate operational issues before they occur, assess risk, and direct teams on corrective and preventative actions in a timely and effective manner.
• Strong Communication Skills — Excellent verbal and written communication skills, with the ability to clearly convey technical information to both technical and non-technical audiences.
• Cross-Team Collaboration — Proven ability to build and maintain strong working relationships across departments and teams, fostering a culture of cooperation and shared accountability.
• Detail-Oriented — High attention to detail with the ability to manage multiple priorities simultaneously without sacrificing accuracy or quality.
• Schedule Flexibility — Must be available and willing to work evenings, weekends, and holidays as required by the demands of a 24/7 broadcast operation.
• Positive, Solutions-Focused Attitude — Approaches challenges with a can‑do mindset, maintaining composure under pressure and inspiring confidence in the team.

Additional Info

Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray’s employees to perform their job duties may result in discipline up to and including discharge.