TECHNICAL OPERATIONS MANAGER - WTVG

GRAY MEDIA; Toledo (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

WTVG, Gray Media’s Toledo, Ohio station, seeks a leadership-driven Technical Operations Manager to oversee broadcast and master control operations. You will lead, train, and schedule the operations team, streamline workflows, and champion on-air innovation to keep broadcasts fresh and compliant.

You will maintain hands-on competency across Ross automation, master control systems, and production tools, while ensuring 24/7 coverage and adherence to FCC guidelines.

Qualifications

• 3-5 years of television production or master control experience, with leadership or supervisory experience in live broadcast.
• Hands-on proficiency with live-production automation systems, digital audio boards, video switchers, and master control infrastructure.
• FCC guidelines knowledge, including EAS and closed captioning protocols.

Responsibilities

• Lead, train, and schedule the operations team and streamline production workflows.
• Oversee maintenance, vendor coordination, and system updates for control room and master control systems.
• Cover TMP and MCO shifts as needed and respond to live on-air emergencies.

Skills

Leadership

Team Scheduling

Training & Mentorship

Process Improvement

Vendor Coordination

Troubleshooting

FCC Compliance

Emergency Response

Tools

Ross Overdrive

NVerzion

EDIUS

Video Switchers

Digital Audio Console

Job description

Today, we are a growing multimedia company headquartered in Atlanta, Georgia. We are the nation's largest owner of top-rated local television stations and digital assets serving 117 full-power television markets that collectively reach approximately 37% of US television households. The portfolio includes 80 markets with the top-rated television station and 100 markets with the first and/or second highest-rated television station in average all-day ratings across 116 of such markets that were measured by Nielsen in 2025. We also own the largest Telemundo Affiliate group with 46 markets and Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services. Our additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios.

About WTVG

WTVG is located in Northwestern Ohio. Our viewers and customers are extremely friendly and down-to-earth. We are a region of proud automotive workers home to Chrysler and GM plants. We are extremely passionate about our collegiate sports teams, including The Ohio State University Buckeyes, the University of Michigan Wolverines, the University of Toledo Rockets, and the Bowling Green University Falcons.

Job Summary/Description

WTVG is Toledo, Ohio's #1 station, and we are seeking a highly capable, leadership-driven Technical Operations Manager to oversee our broadcast and master control operations. The ideal candidate must be a hands-on leader - fully capable of stepping in to perform any duty of a Technical Media Producer (TMP) or Master Control Operator (MCO) - while taking on key managerial responsibilities. You will lead, train, and schedule the operations team, streamline production workflows, oversee software and hardware technical maintenance, and champion on-air innovation to keep our live newscasts fresh, clean, and engaging.

Duties/Responsibilities include, but are not limited to:

Leadership & Operational Management

• Team Scheduling & Coverage: Create, manage, and optimize shift schedules for all operations staff. Review and approve paid time off (PTO) requests, ensuring robust staffing and shift coverage for all live newscasts and 24/7 master control streams.
• Training & Mentorship: Onboard and train TMPs and MCOs. Actively mentor team members, helping them innovate, develop new skills, and implement fresh, clean technical techniques while directing or editing.
• Process Improvement: Continuously review, document, and streamline control room and master control workflows to maximize efficiency, reduce error rates, and improve broadcast quality.

Technical, Maintenance & Vendor Coordination

• Technical Maintenance Scheduling: Plan and execute scheduled server maintenance, software updates, and system reboots in coordination with engineering.
• Vendor Service Coordination: Serve as the primary operational liaison with hardware and software vendors, coordinating maintenance, updates, and troubleshooting for automated control room and master control systems.
• Discrepancy Resolution: Review daily on-air discrepancy reports. Thoroughly investigate any broadcast, technical, or timing errors, and design/implement immediate resolutions.

Hands-on Production & Master Control Execution

• Technical Execution: Maintain full competency, readiness, and availability to cover any TMP shift and perform all the directing and master control duties needed, including Ross Overdrive automation systems, production video switchers, digital audio consoles, graphics systems, and robotic cameras.
• Master Control Operations: Capable of managing Digital Broadcast multi-channel playout systems, NVerzion master control automation, monitoring transmitter feeds, executing emergency broadcast procedures (EAS), and ensuring strict adherence to all FCC rules and regulations.

Qualifications/Requirements

• Experience: 3-5 years of television production or master control experience, with a proven track record of leadership, supervisory, or management success in a live broadcast environment.
• Hands-on Technical Expertise: Proficiency with modern live-production automation systems, digital audio boards, video switchers, Edius non-linear video editing software, and master control infrastructure.
• Operational Leadership: Outstanding organizational skills with experience managing team schedules, tracking PTO, and coordinating vendor activities.
• Problem-Solving & Calm Under Pressure: Exceptional troubleshooting skills, with the ability to maintain composure, make critical decisions, and lead a team through live-on-air emergencies or technical failures.
• FCC Compliance Knowledge: In-depth understanding of FCC guidelines, broadcast standards, Emergency Alert Systems (EAS), and closed captioning protocols.
• Schedule Flexibility: Ability to work a flexible schedule, including being on-call to assist with emergency shift coverage or critical technical issues during breaking news, weekends, and holidays.

WTVG-TV/Gray Media is a drug-free company

Additional Info

Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray's employees to perform their job duties may result in discipline up to and including discharge.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.