Manager of Community Social Development

Tekion; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Stock options

Top-tier medical, dental, vision

Unlimited PTO

Parental leave

Snacks and beverages

Career growth opportunities

Dynamic, collaborative culture

Job summary

Tekion is seeking a Manager, Account Development to lead a high-performing ADR team, guiding outbound and inbound prospecting to build early-stage pipeline. You will partner with Sales, Marketing, and Revenue Operations to optimize coverage, improve conversion, and scale programs.

The ideal candidate is strategic, data-driven, and adept at people management, with experience coaching managers and driving disciplined CRM usage in a fast-growing startup environment.

Qualifications

• 6-8 years in sales development or account development roles.
• 2-4 years of people management experience.
• Proven success generating pipeline and meetings.
• Experience partnering with Sales, Marketing, and Rev Ops.
• Bachelor’s degree in Business, Sales, Marketing, or related field.

Responsibilities

• Lead and manage the account development team to hit pipeline and meeting targets.
• Set goals, monitor metrics, ensure productivity and quality.
• Coach managers and ADRs on prospecting, messaging, and qualification.
• Align outreach with Sales, Marketing, and Revenue Operations.
• Use funnel data to identify gaps and drive improvements.
• Oversee onboarding, training, and ramp time for the team.
• Ensure CRM discipline, reporting accuracy, and pipeline visibility.
• Support hiring and organizational design for growth objectives.
• Foster a high-performance culture and accountability.
• Contribute to strategic planning and resource allocation.

Skills

Sales leadership

Data analysis

CRM proficiency

Cross-functional

Coaching

Hiring

Forecasting

Education

Bachelor's degree

Tools

Salesforce

Outreach

Salesloft

Job description

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever.

The Manager, Account Development is responsible for leading the account development function through frontline leadership of Account Development Representatives (ADRs) and, where applicable, team leads or associate managers. This role drives outbound and inbound prospecting strategy, lead qualification excellence, and early-stage pipeline generation to support company revenue objectives. The Manager partners closely with Sales, Marketing, Revenue Operations, and other go-to-market stakeholders to optimize territory coverage, improve conversion performance, and scale effective development programs. The ideal candidate is a strategic and data-driven sales development leader with strong people management capabilities, operational discipline, and a proven ability to build high-performing teams.

Key Responsibilities

• Lead, develop, and manage the account development team to achieve pipeline generation, meeting creation, and lead conversion goals
• Establish team goals, monitor performance metrics, and ensure consistent attainment of productivity, quality, and pipeline targets
• Coach managers, team leads, and/or ADRs on prospecting effectiveness, messaging, objection handling, qualification rigor, and meeting quality
• Partner with Sales leadership, Marketing, and Revenue Operations to align outreach motions, campaign execution, lead routing, and handoff processes
• Use data and funnel insights to identify trends, diagnose gaps, and implement process improvements that increase efficiency and conversion rates
• Oversee onboarding, training, and ongoing enablement programs to improve ramp time, skill development, and career progression within the team
• Ensure disciplined use of CRM and sales engagement tools, maintaining high standards for activity tracking, reporting accuracy, and pipeline visibility
• Support workforce planning, hiring, and organizational design to scale the account development function in alignment with business growth objectives
• Build a strong performance culture through accountability, recognition, engagement, and development-focused leadership
• Contribute to strategic planning for account development programs, including segmentation, coverage model recommendations, and resource allocation
• Serve as an escalation point for performance management, process issues, and cross-functional coordination needs

Qualifications

• 6-8 years of experience in sales development, account development, inside sales, or related go-to-market roles, including 2-4 years of people management experience
• ~ Proven success leading high-performing sales development or account development teams in achieving pipeline and meeting generation targets
• ~ Strong analytical skills with experience using performance metrics and funnel data to drive decision-making and improvement
• ~ Demonstrated ability to coach frontline managers, team leads, or individual contributors to higher performance
• ~ Experience partnering cross-functionally with Sales, Marketing, and Revenue Operations in a fast-paced environment
• ~ Proficiency with CRM and sales engagement platforms (e.g., Salesforce, Outreach, Salesloft) and reporting dashboards
• ~ Bachelor's degree in Business, Sales, Marketing, or a related field

Benefits

• Competitive compensation and generous stock options
• ~100% employer-paid top-of-the-line medical, dental and vision coverage
• ~ Great benefits including unlimited PTO, parental leave and free snacks and beverages
• ~ Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
• ~ A dynamic work environment with a strong sense of community and collaboration
• ~ The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
• ~ Exciting opportunities for career growth and development

EEO Statement

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.