Manager of Care Coordination RN

St Josephs Medical Center; Stockton (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Dignity Health - St. Joseph's Medical Center in Stockton, CA, seeks a Manager of Care Coordination to lead an interdisciplinary team, oversee daily operations, and drive patient progression and outcomes while ensuring regulatory compliance.

The role requires RN licensure in California, 3+ years in care coordination or nursing leadership, and CCM/ACM certification within one year. Sign-on bonus available for eligible hires.

Qualifications

• Bachelor's Degree in Nursing (BSN) or Masters in Social Work (MSW) or equivalent education and experience
• Minimum of three (3) years of clinical care coordination experience or three (3) years of acute nursing leadership experience with care coordination knowledge
• Operational experience or staff development in healthcare environment
• Current RN license in California (no license required for MSW)
• CCM or ACM certification required within 1 year of hire
• Knowledge of clinical guidelines, effective communication, analytical thinking, and care coordination processes
• Experience with CMS standards and responsibilities

Responsibilities

• Provide operational leadership for the Care Coordination department through supervision and performance management
• Coordinate and implement care coordination programs and workflows to support patient progression and outcomes
• Manage daily department operations including staffing, scheduling, productivity, and resource allocation
• Supervise front-line care coordination staff and ensure accountability for performance and service quality
• Ensure timely completion of assessments, discharge planning, utilization management collaboration, documentation, and care transitions

Skills

Analytical thinking

Communication skills

Team leadership

Problem solving

EMR proficiency

Regulatory compliance

Discharge planning

Utilization management

Collaboration

Education

BSN or MSW or equivalent

Tools

Epic

Cerner

Meditech

Paragon

Job description

Job Summary and Responsibilities

As our Manager of Care Coordination, you will help the Care Coordination department and your interdisciplinary team members manage daily operations and patient progression so they can improve patient outcomes, operational efficiency, and the overall quality of care.

Every day you will oversee department workflows, supervise staff, and monitor performance metrics to ensure seamless service delivery. You will be expected to partner with physicians and leadership to resolve barriers to patient care, enforce regulatory compliance, and foster a collaborative, high-performing team culture.

To be successful in this role, you will possess strong analytical and critical thinking skills, combined with the ability to lead, mentor, and delegate effectively within a complex healthcare environment.

• Provides operational leadership for the Care Coordination department through staff supervision, team development, coaching, and performance management.
• Coordinates and implements Care Coordination programs, initiatives, and workflows to support patient progression, resource utilization, quality outcomes, and organizational goals.
• Manages daily department operations, including staffing assignments, workload balancing, scheduling, productivity, and resource allocation.
• Supervises front-line Care Coordination staff, including case managers, social workers, and support personnel, ensuring accountability for performance and service excellence.
• Ensures timely completion of patient assessments, discharge planning, utilization management collaboration, documentation, and care transition activities in accordance with organizational standards.

$5,000 Sign on for eligible new hires with at least 1 year of relevant experience within the last 3-5 years.

Job Requirements

Required:

• Bachelor's Degree in Nursing (e.g. BSN) or Masters Degree in Social Work or equivalent education and experience
• Minimum of three (3) years of clinical care coordination experience, (Utilization Management, Denial Management, Care Coordination) or three (3) years of acute nursing team lead, charge or supervisory experience with working knowledge of care coordination and discharge planning
• Operational experience, implementation, and staff development in healthcare environment
• Current Registered Nurse (RN) license in California. (No License required for Masters Social Worker)
• Certified Case Manager (CCM) or Accredited Case Manager (ACM) required within 1 year of hire.
• Knowledge, Skills, Abilities and Training:
  • Apply clinical guidelines to ensure progression of care
  • Communicate effectively in writing and verbally
  • Must have analytical, critical thinking and problem-solving skills
  • Collaborate effectively with multiple stakeholders
  • Proficient in the use of computers and multiple software programs
  • Actively work within electronic health record (Epic, Cerner, Meditech, and/or Paragon)
  • Understand how utilization management and care coordination programs integrate
  • Work as a team player and assist other members of the team where neededThrive in a busy, self-directed environment
  • Knowledge of CMS standards and requirements
  • Proficient in prioritizing work and delegating where indicated
  • Highly organized with excellent time management skills

Preferred

• Master's degree in Nursing, Health Care Administration, or related clinical field
• Experience with performance improvement activities
• Licensed Clinical Social Worker (LCSW)

Where You'll Work

Founded in 1899, Dignity Health - St. Joseph's Medical Center is a 355-bed, acute care, nonprofit hospital located in Stockton, California. Serving over 125,000 patients annually, the hospital offers a full complement of services including a Level III NICU, cancer care, heart care, and a family birth center. Additionally, St. Joseph's Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center and was named one of America's 250 Best Hospitals by Healthgrades in 2026.

One Community. One Mission. One California