Manager of Ballpark Operations

Diamondback Energy; Denver (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

Reno Aces in Reno, NV seeks a Manager of Ballpark Operations to oversee daily field upkeep and lead game day and special event operations at Greater Nevada Field. You will manage budgets, safety, security teams, and vendor coordination to ensure smooth events and reliable facility maintenance.

The role requires strong communication, organization, and a proactive, energetic approach, with experience in customer and safety concerns. On-site leadership and regulatory coordination are essential.

Qualifications

• Minimum 1-year work experience with a professional sports or entertainment organization preferred.
• Strong communication skills.
• Creative, energetic, and proactive mentality.
• Highly organized, quick learner, and ability to multitask to meet competing deadlines.
• Strong time management skills.
• Experience in handling customer and safety concerns.

Responsibilities

• Responsible for daily upkeep of Greater Nevada Field, including equipment, and serve as Operations point person when the VP of Operations is not on-site.
• Serve as operational lead on non-baseball events at Greater Nevada Field, including managing 3rd party special event set up.
• Manage budgets for assigned departments.
• Manage 24/7 Security team.
• Responsible for hiring, day to day management, retention.
• Provide maintenance of video surveillance equipment.
• Review logs to solve issues.
• Oversee Ballpark Safety and incident report process.
• Manage and support Ballpark Operations Coordinator and Seasonal Gameday Assistant.
• Oversight of Parking and Traffic Operations, including hiring and training of seasonal staff.
• Assist VP of Operations in overseeing GNF’s Emergency Response Plan; including enforcing of policies, trainings, etc.
• Work with local government and municipal agencies in adherence to rules and regulations of applicable codes and inspections.
• Direct and coordinate outside vendor and subcontractors activity while on site.
• Work in partnership with Facility Engineer and Facilities Manager on daily stadium repairs and together create a project list.
• Oversee pest control.
• Lead game day/event set up and breakdown.
• Ballpark Signage – ordering, installation, and maintenance of signs throughout Greater Nevada Field.
• Lead phone system set up and tech support.
• Other duties as assigned

Skills

Strong communication

Organized

Multitasking

Time management

Customer safety

Job description

Full Job Description

Company Background

The Reno Aces, Triple‑A affiliate of the 2023 National League Champions Arizona Diamondbacks, is Northern Nevada’s premier professional sports organization. Located at the base of the Sierra Nevada mountains in the heart of downtown Reno, the Aces boast excellence on and off the field. A two‑time Pacific Coast League champion (2012 and 2022), the club set a new franchise record in wins in 2023 while being supported by an outstanding fan base, enjoying the highest attendance at Greater Nevada Field since 2015.

Company Values

HOME means Nevada and the Reno Aces pride themselves on the values of Honesty, Opportunity, Memories, and Energy. We are looking to welcome talented individuals who share the organization’s core values and are looking to explore professional growth opportunities in the sports industry.

Position Summary

The Manager of Ballpark Operations is responsible for daily upkeep of Greater Nevada Field and providing high level oversight on Game Days and Special Events.

Essential Duties

• Responsible for daily upkeep of Greater Nevada Field, including equipment, and serve as Operations point person when the VP of Operations is not on‑site
• Serve as operational lead on non‑baseball events at Greater Nevada Field, including managing 3rd party special event set up
• Manage budgets for assigned departments
• Manage 24/7 Security team
• Responsible for hiring, day to day management, retention
• Provide maintenance of video surveillance equipment
• Review logs to solve issues
• Oversee Ballpark Safety and incident report process
• Manage and support Ballpark Operations Coordinator and Seasonal Gameday Assistant
• Oversight of Parking and Traffic Operations, including hiring and training of seasonal staff
• Assist VP of Operations in overseeing GNF’s Emergency Response Plan; including enforcing of policies, trainings, etc.
• Work with local government and municipal agencies in adherence to rules and regulations of applicable codes and inspections.
• Direct and coordinate outside vendor and subcontractors activity while on site
• Work in partnership with Facility Engineer and Facilities Manager on daily stadium repairs and together create a project list
• Oversee pest control
• Lead game day/event set up and breakdown
• Ballpark Signage – ordering, installation, and maintenance of signs throughout Greater Nevada Field
• Lead phone system set up and tech support
• Other duties as assigned

Qualifications

• Minimum 1‑year work experience with a professional sports or entertainment organization preferred
• Strong communication skills
• Creative, energetic, and proactive mentality
• Highly organized, quick learner, and ability to multitask to meet competing deadlines
• Strong time management skills
• Experience in handling customer and safety concerns
• Forklift certification is a plus
• Completion of a satisfactory background check

Physical Requirements

• Must be able to lift and carry up to 50 pounds
• Ability to stand and walk for extended periods of time, stoop, kneel, crouch, and climb stairs
• Ability to walk briskly or run as the position requires

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.