Manager of Accounting Operations

HOPE International; Rohrerstown (PA); On-site; USD 68,000 - 75,000; Full time

Job summary

HOPE International is seeking a Senior Professional in Lancaster, PA, to lead the Accounting Operations team and ensure accurate financial records for HOPE’s U.S.-based entities. The role focuses on internal controls, process improvement, and staff development within a nonprofit context.

The Senior Manager will oversee month-end/year-end close, treasury activities, and support audits while partnering with departments to implement practical, scalable solutions.

Qualifications

• Personal confession of Christian faith and commitment to HOPE International.
• Knowledge of accounting principles, financial close, journal entries, reconciliations, and internal controls.
• Experience leading and developing a team, including coaching staff and accountability.
• Strong organizational and project-management skills.
• Advanced Microsoft Excel and Microsoft 365 proficiency.
• Bachelor’s degree in accounting, finance, business, or related field.
• Five or more years of accounting experience, including financial close and team leadership (preferred).
• Nonprofit or multi-entity accounting experience (preferred).
• Experience with ERP or donor-management platforms (preferred). NetSuite, Ramp, ADP, Salesforce (preferred).

Responsibilities

• Promote and contribute to HOPE International’s mission and vision.
• Lead and manage the accounting operations staff and donor care.
• Oversee month-end and year-end close for U.S.-based entities.
• Maintain internal controls and coordinate audits and compliance.
• Oversee accounts payable, payroll, and expense accounting processes.
• Provide operational leadership for NetSuite, Ramp, ADP, and related platforms.
• Support process improvements and cross-department collaboration.

Skills

Strong analytical skills

Leadership & management

Communication skills

Organizational & project management

Discretion & integrity

Nonprofit / multi-entity accounting

Education

Bachelor’s degree in accounting, finance, business, or related field

Tools

NetSuite

Ramp

ADP

Salesforce

Job description

The HEART of a missionary — a passion for growing in your relationship with Christ and helping others know and follow Him

The MIND of a businessperson — skills in management, finance, accounting, systems, communication, etc.

The SOUL of a development worker — the mentality of equipping people to help themselves

The manager of accounting operations supports HOPE International’s financial integrity by leading the accounting operations team and overseeing core accounting processes for HOPE’s U.S.-based entities. This role ensures accurate and timely financial records, effective internal controls, stewardship of financial resources, and compliance with accounting standards, organizational policies, and regulatory requirements. The manager also strengthens financial systems and processes, supports audit readiness, and equips staff to follow sound financial practices.

Location: Lancaster, PA,

Level: Senior Professional

Salary range: $68,000 - $75,000

Type: Full-time

Department: Finance & Accounting

Reports to: Senior Director of Finance

Position supervises: Accounting Operations team (Accounting & Donor Care)

Responsibilities

• Promote and contribute to the fulfillment of HOPE International’s mission and vision.
• Leadership & Management
• Manage the accounting operations staff, including accounting and donor care. Set clear expectations, manage priorities, and guide the team toward shared goals with care for both people and outcomes.
• Steward team resources responsibly, contributing to strategic and budget planning while ensuring alignment with HOPE’s mission, values, and strategy.
• Model Christ‑like servant leadership, fostering a team culture of care and holistic development through mentoring, coaching, intentional delegation, and regular one-on-one meetings.
• Provide regular, prayerful feedback that encourages growth, reinforces accountability, and builds on each person’s God‑given strengths.
• Encourage and lead direct reports in ways that deepen their connection to HOPE’s mission and reveal how their work contributes to God’s Kingdom.
• Assess workload, capacity, performance trends, and operational needs; delegate responsibilities and recommend changes to roles, processes, or resources.
• Lead process‑improvement and documentation initiatives that strengthen accuracy, efficiency, scalability, user experience, internal coverage, and financial controls.
• Partner across finance and other departments to resolve accounting issues, clarify responsibilities, and implement practical, sustainable solutions.
• Accounting
• Oversee timely month‑end and year‑end close activities for HOPE’s U.S.-based entities, including journal entries, intercompany transactions, allocations, reconciliations, and general ledger review.
• Ensure financial records and transactions are accurate, complete, properly supported, appropriately authorized, and recorded in accordance with U.S. GAAP, management requirements, and established policies.
• Oversee accounts payable, vendor payments, corporate cards, employee reimbursements, payroll‑related accounting, and exception resolution.
• Treasury and Systems
• Oversee bank‑account administration, cash management, investment reconciliations, payment methods, and safeguards over financial assets, including appropriate access and segregation of duties.
• Support domestic and international payment processes.
• Provide operational leadership for NetSuite, Ramp, ADP, and related financial platforms, including workflow design, approval routing, user access, configuration, and automation.
• Maintain and reinforce internal controls over accounting operations and coordinate accounting operations support for internal and external audits, including documentation, responses, and remediation tracking.
• Oversee charitable solicitation registrations and other recurring compliance requirements for HOPE International and applicable domestic related entities, including ECFA, registered‑agent, state, tax, and financial‑reporting coordination.
• Coordinate insurance renewals and related audits.

Qualifications

• Personal confession of Christian faith and commitment to the mission and vision of HOPE International.
• Demonstrated knowledge of accounting principles, financial close, journal entries, account reconciliations, and internal controls.
• Experience leading and developing a team, including setting priorities, reviewing work, coaching staff, and reinforcing accountability.
• Strong analytical skills and the ability to investigate discrepancies, reconcile variances, exercise sound judgment, and recommend practical solutions.\
• Strong organizational and project‑management skills, including the ability to manage competing priorities and recurring deadlines.
• Effective written and verbal communication skills, with the ability to explain policies and accounting requirements to non‑finance audiences.
• Experience improving financial processes, workflows, documentation, or systems.
• Advanced Microsoft Excel skills and proficiency with Microsoft 365.
• Ability to handle confidential information with discretion and demonstrate integrity and stewardship.
• Bachelor’s degree in accounting, finance, business, or a related field.
• Five or more years of relevant accounting experience, including financial close and team‑leadership experience.
• Preferred: Experience with an ERP or expense‑management platform; NetSuite and Ramp experience.
• Preferred: Experience with ADP, Salesforce, or related payroll and donor‑management platforms.
• Preferred: Nonprofit or multi‑entity accounting experience

At HOPE International, we invest in the dreams of families in the world's underserved communities as we proclaim and live the Gospel.

Resources: If you're part of a church, nonprofit, or school and would like to learn more about HOPE's methodology, visit our resource library . If you're part of a church network or organization and would like to learn more about implementing HOPE's savings group (SG) methodology, visit our SG Multiply page . To learn more about HOPE's Microfinance Accelerator Program (MAP), visit here .
227 Granite Run Drive, Suite 250, Lancaster, PA 17601 717.464.3220 Email us