Manager, Nursing & Patient Care Services - Ambulatory

Sentara Healthcare Inc; Norfolk (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

SMG Senior Health Services in Norfolk, VA is seeking a full-time Manager of Nursing and Patient Care Services - Ambulatory. This on-site role supervises staff, oversees patient care operations, and drives quality, safety, and financial performance within ambulatory settings.

The candidate will hold an RN with a Bachelor’s degree, possess an active RN license in VA or NC, and obtain BLS within 90 days. Prior supervisory experience is preferred and local travel to a primary care office may be

Qualifications

• RN-Bachelor’s level degree required.
• Active RN license in VA or NC.
• BLS certification within 90 days of hire.
• 2+ years of nursing and supervisory experience.

Responsibilities

• Supervise nursing and patient care staff and ensure service quality.
• Oversee operations, budget, risk management and compliance.
• Lead recruitment, development and retention of staff.
• Foster patient experience and safety in ambulatory care.

Skills

Nursing leadership

Supervisory experience

Staff management

Clinical supervision

Education

Bachelor's degree in Nursing

Job description

SMG Senior Health Services are currently hiring a full-time Manager, Nursing and Patient Care Services-Ambulatory in Norfolk, Virginia.

Work Shift: First Days

Work Hours: Monday – Friday, 7:30 am-4:30 pm or 8-5 pm

Location: On‑site, will require occasional flexibility for local travel to a primary care office

Overview

Provides supervision of staff, clinical expertise, and oversight of all aspects of operations including patient care, customer service, budget, and risk management. Ensures compliance with organizational and ambulatory care policies, regulations and standards of care and practice and competency of clinical and non-clinical staff. Accountable for developing, monitoring and engaging team members and other resources to improve financial performance, patient experience, quality, safety, access and team member performance. Responsible for interviewing, hiring, developing and retaining staff with the goal of developing a highly reliable work team. Utilizes effective communication and interpersonal skills. Able to adapt leadership style to support achieving department goals and objectives.

Education

• RN-Bachelor’s Level Degree (Required)

Certification/Licensure

• Registered Nurse (RN) Single State-Nursing License-NC or VA required
• Basic Life Support (BLS) Certification within 90 days of hire required

Experience

• Nursing experience of 2 years required
• Previous supervisory/charge experience preferred

Keywords: RN, Registered Nurse, Medical Group, Nursing