Manager, Multi Tenant Sales Representative , NYC

Spectrum; New York (NY); On-site; USD 83,000 - 163,000; Full time

Job summary

Spectrum is seeking a results-driven Sales Manager to oversee the Residential, Multi-Tenant Sales department and drive performance against budgeted sales goals. The role blends leadership, coaching and strategic oversight to optimize the customer experience and revenue outcomes.

You will supervise a team of Multi-Tenant Sales staff, monitor commissions, recruit and train new hires, and coordinate with partners.

Qualifications

• Ability to read, write, speak and understand English.
• Valid driver’s license, satisfactory driving record within company standards and auto insurance.
• Bachelor’s degree in business or marketing, or equivalent experience required.
• Sales experience - 2+ years.
• Sales management experience - 2+ years.
• Telecommunications and cable industry experience preferred.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Responsible for meeting and exceeding budgeted sales goals and yield targets.
• Supervise all Multi-Tenant Sales staff.
• Monitor the payroll process and ensure that all commissions are calculated properly.
• Recruit, interview, hire, train and guide Multi-Tenant Sales staff and service partners.
• Support of Multi-Tenant Sales team will consist of approximately 80% office work and 20% field work.
• Communicate with sales staff all current market offers and ensure sales staff compliance with offer use and strategy.
• Communicate and manage leads while monitoring territory assignments for all Multi-Tenant personnel.
• Handle employee relations issues, including performance appraisals, coaching, safety training, etc.
• Perform other duties as requested by supervisor.

Skills

Sales experience

Sales management

English proficiency

Driver's license

Education

Bachelor's degree in business or marketing

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

JOB SUMMARY

Manage the daily operation of the Residential, Multi-Tenant Sales department to meet and exceed budgeted sales goals.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Responsible for meeting and exceeding budgeted sales goals and yield targets
• Supervise all Multi-Tenant Sales staff.
• Monitor the payroll process and ensure that all commissions are calculated properly
• Recruit, interview, hire, train and guide Multi-Tenant Sales staff and service partners.
• Support of Multi-Tenant Sales team will consist of approximately 80% office work and 20% field work
• Communicate with sales staff all current market offers and ensure sales staff compliance with offer use and strategy.
• Communicate and manage leads while monitoring territory assignments for all Multi-Tenant personnel
• Handle employee relations issues, including performance appraisals, coaching, safety training, etc
• Perform other duties as requested by supervisor

REQUIRED QUALIFICATIONS

• Required Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Valid driver´s license, satisfactory driving record within Company required standards and auto insurance
• Required Education
  • Bachelor´s degree in business or marketing, or equivalent experience required
• Required Related Work Experience and Number of Years
  • Sales experience - 2+
  • Sales management experience - 2+
  • Telecommunications and cable industry experience preferred

PREFERRED QUALIFICATIONS

• Preferred Skills/Abilities and Knowledge
  • Knowledge of Company products and services preferred

WORKING CONDITIONS

• Office environment, with occasional field support
• Travel as required

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

The base pay for this position generally is between $83,200.00 and $163,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $54,000.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Learn about Life at Spectrum.