Manager, Multi-Service

Sodexo; West Chester (Chester County); On-site; USD 78,000 - 100,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

Wellness Programs

401(k) Matching

Paid Time Off

Company Holidays

Tuition Reimbursement

Career Growth Opportunities

Job summary

Sodexo is seeking a Manager, Multi-Service to oversee Food Services and Environmental Services operations at Oceans Healthcare – Haven Behavioral Hospital in West Chester, Pennsylvania. This hands-on leader will manage two supervisors and about 15 full-time staff, ensuring safe, efficient, and high-quality service while maintaining strong client relations.

The ideal candidate has 2+ years of management experience in food service, EVS, or healthcare operations, with a proven ability to guide

Qualifications

• Previous management or supervisory experience in Food Services, Environmental Services, hospitality, or healthcare operations.
• Experience overseeing both Food Services and EVS is highly preferred.
• Experience supervising or supporting operations in facilities, food service, custodial services, or related environments.
• Leadership skills that support delegating, prioritizing, and ensuring work meets established standards.
• Communication skills that support issue resolution and clear updates to management.
• Competence in HR-related tasks such as hiring, coaching, training support, and addressing employee concerns.
• A commitment to providing timely, constructive feedback that drives team performance.
• A solutions-focused approach that enhances service quality across multiple operational areas.

Responsibilities

• Oversee 2 supervisors and approximately 15 full-time equivalent staff, ensuring safe, efficient, and high-quality food service and environmental services operations.
• Lead teams across food service and EVS to meet daily operations targets and client expectations.
• Monitor performance, coach teams, and support continuous improvement initiatives.
• Step in to assume full unit leadership when needed to maintain continuity and client satisfaction.

Skills

People leadership

Communication

HR tasks

Delegation

Coaching

Client relations

Problem solving

Education

Associate degree or equivalent experience

Job description

Sodexo is seeking a Manager, Multi-Service to oversee Food Services and Environmental Services (EVS) operations at Oceans Healthcare – Haven Behavioral Hospital in West Chester, Pennsylvania.This approximately 75-bed behavioral health facility offers an excellent opportunity for a hands-on, service-oriented leader who enjoys developing teams, building relationships, and making a meaningful impact on the patient experience.About the jobJoin a role where you’ll support a multiservice operation that delivers two or more core functions—such as facilities, engineering, food service, or custodial support—within a single unit. You will lead teams across these service areas to ensure daily operations run efficiently, performance targets are met, and service quality remains consistently high. In this position, you may also assume full unit leadership when needed, maintaining continuity, client satisfaction, and operational excellence.today operations run smoothly, service standards are met, and key performance indicators are achieved. In this role, you may also step in to assume full unit leadership responsibilities when needed, ensuring continuity, quality, and strong client relations.Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.Pay Range: $77605 per year - $100430 per yearWhat’s in it for youIf you're a motivated, hands-on leader who enjoys building strong teams and delivering exceptional service, we'd love to hear from you!Join Sodexo and help create a safe, welcoming, and positive environment for patients, staff, and visitors.A diverse leadership role that expands your experience across multiple service lines.The chance to develop people-management skills while supporting daily operations and team success.Opportunities to collaborate across functions and contribute to continuous improvement initiatives.Hands-on involvement in monitoring performance, supporting client needs, and coaching teams.Experience stepping into unit leadership responsibilities that prepare you for future advancement.A role where your problem-solving mindset contributes directly to efficient, high-quality service delivery.A supportive environment that encourages learning, growth, and operational excellence.What you’ll bringThe Manager will oversee 2 supervisors and approximately 15 full-time equivalent (FTE) staff, ensuring safe, efficient, and high-quality food service and environmental services operations.Previous management or supervisory experience in Food Services, Environmental Services, hospitality, or healthcare operations. Experience overseeing both Food Services and EVS is highly preferred.Experience supervising or supporting operations in facilities, food service, custodial services, or related environments.Leadership skills that support delegating, prioritizing, and ensuring work meets established standards.Communication skills that support issue resolution and clear updates to management.Competence in HR-related tasks such as hiring, coaching, training support, and addressing employee concerns.A commitment to providing timely, constructive feedback that drives team performance.A solutions-focused approach that enhances service quality across multiple operational areas.RequirementsEducation Requirement: Associate degree or equivalent experienceManagement Experience: 2 yearsRelated Experience: 2 yearsWhat we offerCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.Who we areAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.