Manager, Mobility - EMEA

Remote; Logan (WV); Remote; USD 100,000 - 150,000; Full time

Benefits offered by this job

Work from anywhere

Flexible paid time off

Flexible working hours (async)

16 weeks paid parental leave

Budget for co-working spaces, learning

Mental health support services

Stock options

Home office budget & IT equipment

Job summary

Remote is seeking a Mobility Manager to join the Onboarding and Mobility team to lead a remote-first, high-volume operations function, guiding immigration and global mobility programs across markets and vendors, ensuring compliant and efficient processes for a distributed workforce.

The role requires experience in immigration and global mobility, fluency in English, and the ability to operate in a fast-paced, dynamic environment within a tech-enabled, hyper-growth setting.

Qualifications

• Experience managing a remote-first, high-volume operational team.
• People-first leader who takes ownership and drives results.
• Proven immigration compliance or global mobility experience.
• Strong understanding of immigration processes.
• Ability to work in a fast-paced environment.
• Tech industry or hyper-growth experience is a plus.
• Fluent English; other languages are a plus.
• Experience working remotely is a plus.

Responsibilities

• Deliver team objectives and align with Mobility and related teams.
• Coach and develop team members to improve performance.
• Set long- and short-term strategies to meet Mobility goals.
• Report metrics and project alignment to Senior Management.
• Oversee immigration and visa process workflows.
• Prepare documentation for new services and training materials.
• Use multiple data sources to analyze and resolve issues.
• Lead projects and guide Mobility Specialists.
• Maintain relationships with stakeholders and adapt communications.
• Identify opportunities to improve productivity and use AI/automation.

Skills

Remote-first team

High-volume ops

People-first leadership

Immigration compliance

Global mobility

Dynamic environment

Tech industry experience

Fluent English

Remote work experience

Job description

Introduction

The Mobility team embodies Remote’s dedication to building a worldwide talent community. They ensure employees transition smoothly across borders, adhering to local laws, and provide extensive immigration and relocation assistance. This allows Remote and its clients to secure top global talent, and their commitment to risk management and clear stakeholder communication is commendable. They improve processes for compliance in remote work and business travel, keeping Remote at the global mobility forefront.

Introduction

The Mobility team embodies Remote’s dedication to building a worldwide talent community. They ensure employees transition smoothly across borders, adhering to local laws, and provide extensive immigration and relocation assistance. This allows Remote and its clients to secure top global talent, and their commitment to risk management and clear stakeholder communication is commendable. They improve processes for compliance in remote work and business travel, keeping Remote at the global mobility forefront.

Their collaborative approach, combining hands-on immigration management in key markets with strategic vendor partnerships, guarantees seamless transitions for Remote employees, enhancing Remote's global mobility programs and affirming its leadership in the global talent market.

Join Remote at a pivotal time and contribute significantly as a Mobility Manager within our Onboarding and Mobility team. This role offers the unique opportunity to impact the global employment landscape directly.

Job Description

What you bring

• Demonstrated experience managing a remote-first, high-volume operational team.
• A people-first leader that can operate independently and take ownership of the results of the team
• Proven experience in immigration compliance, global mobility, or similar roles in the immigration space
• A clear understanding of immigration and typical processes involved in immigration compliance
• Ability to work in a fast-paced, dynamic environment
• Previous experience in the tech industry or a hyper-growth and scaling environment is ideal
• Writes and speaks fluent English; additional languages are a plus
• Experience working remotely is a plus

Key Responsibilities

• Independently delivers on team objectives with an understanding of how they impact the broader Mobility team and other related teams.
• Invests time, energy, and enthusiasm in developing self/others to improve performance and gain knowledge in new areas
• Provides ongoing support and constructive coaching to increase employee effectiveness
• Creates long and short-term strategies to align with Mobility's vision and goals, including setting targets to meet timelines
• Reports to Senior Management on metrics, targets, and project alignment
• Review team budgets and ensure adherence.
• Oversees the development of relevant processes and procedures to allow prompt and accurate processing and monitoring of immigration and visa applications
• Manages the preparation of documentation required for new service offerings and organises the training material to roll out for use by other departments
• Utilizes multiple data sources to analyze and resolve complex issues
• Has advanced knowledge within a professional area and basic knowledge across all immigration domains
• Leads projects, delegates, guides and acts as a go-to resource for Mobility Specialists
• Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships
• Recognizes group interactions and modifies communication styles to suit different situations and audiences
• Seeks understanding of relevant stakeholders' current and future needs and customizes services to address them better
• Proactively identifies new ideas/opportunities from multiple immigration sources to improve productivity
• Uses AI and automation as a natural part of their workflow to drive efficiency and reduce manual effort across immigration operations
• Views difficult situations and problems as opportunities for improvement

Practicals

• You’ll report to: Senior Manager, Mobility
• Team: Mobility
• Location: EMEA
• Start date: As soon as possible

Application process

• 1. Profile review
• 2. Interview with recruiter
• 3. Interview with Senior Manager of Mobility Operations
• 4. Team interview
• 5. Bar Raiser interview
• 6. Prior employment verification check(s)

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How You’ll Plan Your Day (and Life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.

Please note we accept applications on an ongoing basis.