Manager, Mobile Devices

LA28 (Web); Los Angeles (CA); On-site; USD 88,000 - 115,000; Full time

Job summary

LA28 is seeking a Manager, Mobile Devices to establish and run the mobile device management service for the workforce in the lead-up to the 2028 Olympic and Paralympic Games. The role combines hands-on MDM work with security and operations oversight in a high‑profile event setting.

The manager will own enrollment, security baselines, and lifecycle support for iOS and Android devices, including Workspace ONE integration, and will work closely with Cybersecurity and IT teams to ensure robust,

Qualifications

• 5+ years of hands-on experience supporting, administering, or engineering MDM services for iOS and Android in an enterprise environment.
• Strong working knowledge of Microsoft Intune including enrollment, configuration profiles, compliance policies, app deployment, and lifecycle support.
• Knowledge of Apple and Android enterprise management (Apple Business Manager, Samsung Knox, supervised devices, automated enrollment, and device security controls).
• Experience with mobile app deployment, managed app configuration, and data protection for mobile devices.

Responsibilities

• Own and operate LA28's mobile device management service across staff BYOD and company-owned devices.
• Administer Microsoft Intune for enrollment, configuration, compliance, app deployment, and security baselines.
• Define and maintain MDM standards, SOPs, and runbooks for consistent delivery.
• Support Deployment and adoption of Workspace ONE as a Games-time UEM platform.
• Collaborate with Cybersecurity, Infrastructure, Applications, and PMO to keep devices secure and ready for Games-time use.
• Monitor device compliance, health, and service performance; drive remediation.

Skills

MDM administration

Security policies

End user devices support

Education

Bachelor's degree in IT or related field

Tools

Microsoft Intune

Workspace ONE

Job description

LA28 does not provide relocation assistance for any positions. If you are based outside the Los Angeles area, we still welcome your application — we value talent from all geographic backgrounds and want to hear from you if you are able to work on-site in LA.

Role Purpose

As Manager, Mobile Devices, you will establish and run the mobile device management service that keeps LA28's workforce connected and secure in the years leading up to the 2028 Olympic and Paralympic Games. Reporting to the Senior Director, Infrastructure & Support, you own how iOS and Android devices — staff BYOD, shared, and company-owned — are enrolled, secured, and supported. This is a hands-on, individual-contributor role with broad exposure across technology, security, and operations.

Key Responsibilities

• Own and operate LA28's mobile device management service across staff BYOD and company-owned iOS, Android, tablets, shared devices, and Android-based IoT endpoints.
• Administer Microsoft Intune for day-to-day management, including enrollment, configuration profiles, compliance policies, app and policy deployment, security baselines, and lifecycle support.
• Define and maintain LA28 mobile MDM standards, operating procedures, and support models for consistent, repeatable delivery.
• Support the deployment and adoption of Workspace ONE as a Games-time unified endpoint management (UEM) platform, partnering with the service provider and internal technology teams.
• Collaborate with Cybersecurity, Infrastructure, Applications, and PMO stakeholders to keep mobile devices secure, supportable, and ready for Games-time use.
• Monitor device compliance, health, and service performance, and drive remediation through documented processes.
• 5+ years of hands-on experience supporting, administering, or engineering mobile device management (MDM) services for iOS and Android devices in an enterprise environment.
• Strong working knowledge of Microsoft Intune, including enrollment, configuration profiles, compliance policies, application deployment, and lifecycle support.
• Knowledge of Apple and Android enterprise management, including Apple Business Manager, Samsung Knox, supervised devices, automated enrollment, and device security controls.
• Working knowledge of mobile application deployment, managed app configuration, and app protection, plus endpoint security, identity, conditional access, and data protection for mobile devices.
• Ability to define and operate an MDM service as an individual contributor, including standards, procedures, support workflows, and operational documentation such as SOPs and runbooks.
• Familiarity with Workspace ONE or other unified endpoint management (UEM) platforms; direct Workspace ONE experience is not required.
• Experience supporting device deployments through pilot planning, testing, change management, and operational handoff.
• A degree or certification in information technology, computer science, or a related field.

What We Offer

• Real ownership of a mobile device management service you establish and run end to end.
• Career-defining exposure across cybersecurity, infrastructure, applications, and Games-time operations.
• The chance to build durable, transferable skills in unified endpoint management at the scale of the Games.

What This Role Means for the Games

The devices you manage put secure technology in the hands of the workforce that runs the Games. When mobile devices simply work, teams across venues and operations can focus on delivering for athletes and fans.

Physical Requirements & Working Conditions

• Available to work onsite in our Downtown Los Angeles-based office.
• The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.
• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.
• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.
• Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.

Compensation

The annual base salary range for this position is $88,000 - $115,000. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.

Accommodation

LA28 is committed to providing reasonable accommodations to applicants and employees with disabilities. If you need a reasonable accommodation to participate in the application or interview process, please let your recruiter know so we can support you.

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.

LA2028 Inclusion: Voluntary Demographics

At LA2028, Inclusion is a core pillar of our values and behaviors. We seek out and embrace diversity of all forms, respect and value different perspectives, and strive to build a team that reflects our community. This section of the application process helps us strengthen our hiring practices by mitigating unconscious bias through anonymous data collection.

Below is a set of voluntary demographic questions that are part of LA2028's Inclusion Initiatives. If you choose to fill them out, the responses will be used in aggregate to help us identify areas for improvement in our process. Your response, or your choice not to respond, will NOT be associated with your specific application and will NOT in any way be used in the hiring decision.