Manager Medical Staff Services

1103 Team Member Services; Daytona Beach (FL); On-site; USD 67,000 - 124,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403(b) Retirement Plan

Parental Leave

Career Development

Well-being Resources

Job summary

AdventHealth is seeking a Credentialing Coordinator to ensure accurate posting of physician privileges and serve as a liaison between the hospital and medical staff. You will manage credentialing tasks, prepare committee materials, and coordinate appointment and privileging processes across the organization.

The role requires strong knowledge of credentialing systems, primary source verification, and regulatory standards, with opportunities for professional growth within a faith-based health

Qualifications

• Proficient in Microsoft Office applications.
• Proficient in credentialing databases (MSOW, MSONet).
• Knowledge of primary source verification processes.
• Familiarity with Joint Commission and HFAP standards.

Responsibilities

• Post physician and mid-level practitioner privileges for access by staff.
• Serve as liaison between hospital and medical staff for credentialing needs.
• Prepare agendas and records for credentialing committee meetings.
• Coordinate appointment, reappointment and privileging processes.
• Monitor credentialing actions and provide monthly leadership updates.

Skills

Microsoft Office proficiency

Credentialing databases

Verbal & written communication

Regulatory knowledge

Teamwork and leadership

Time management

Analytical thinking

Education

Bachelor's degree

Equivalent work experience considered

Tools

MSOW

MSONet

Morrissey credentialing software

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry ofChrist. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits.

Schedule: Full time Shift: Day (United States of America) Address: 301 MEMORIAL MEDICAL PKWY City: DAYTONA BEACH State: Florida Postal Code: 32117

Job Description

Assures physician and mid-level practitioner privileges are posted accurately for access by physicians, administration, and hospital staff. Serves as liaison between the hospital and medical staff, providing service and information regarding their privileges and administrative needs. Performs administrative duties as delegated by the chief of staff, medical staff officers, and committee chairs. Prepares agendas, documentation, and records minutes for Credentials, Medical Executive, General Staff, and Bylaws Committee meetings. Collects and verifies information required when physicians request additional privileges, ensuring criteria are met. Organizes a nominating committee every two years to vote in Medical Staff Officers for the upcoming term. Prepares and distributes Emergency Room Call Schedule in a timely manner. Supervises the Medical Staff Office and participates in the hiring, counseling/evaluation, and disciplinary process. Monitors and updates the Medical Staff database and distributes updates regarding the medical staff and their privileges on a monthly basis. Coordinates the appointment, reappointment, and privileging process for assigned hospitals, ensuring timely and accurate completion. Researches credentialing, privileging, Bylaws, and Rules & Regulations issues to present competent practitioners for approval. Provides monthly updates of credentialing actions to leadership following approval by the Board of Directors. Other duties as assigned.

Knowledge, Skills, and Abilities

• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Access database.
• [Required] Proficient in credentialing database software, preferably MSOW, MSONet; knowledge of Morrissey credentialing software is beneficial, with willingness to complete training and exhibit proficiency within a specified time frame.
• [Required] Comprehensive knowledge of primary source verification processes and procedures.
• [Required] In-depth knowledge of Bylaws, Rules and Regulations, and Joint Commission standards; familiarity with HFAP standards is also valuable.
• [Required] Excellent communication skills, both written and oral, with the ability to communicate effectively with medical staff, hospital departments, and all levels of management.
• [Required] Ability to operate standard office equipment including computer, telephone, fax machine, scanner, copier, and printer, as well as hospital computer systems and telecommunications equipment.
• [Required] Familiarity with IT concepts and Windows based software; ability to work with web-based applications.
• [Required] Knowledge of regulatory aspects of healthcare, quality improvement principles, and current clinical standards and policies.
• [Required] Strong organization, negotiation, problem-solving skills, and the ability to handle sensitive and confidential information.
• [Required] Ability to work independently or in a team environment, prioritize tasks, and manage multiple projects and deadlines.
• [Required] Demonstrated critical thinking, analytical skills, and the ability to handle conflict.
• [Required] Knowledge of medical terminology and CPMSM and/or CPCS certification or willingness to obtain certification within a specified timeframe.
• [Required] Self-directed with leadership skills, and the ability to work under pressure to prioritize a diverse workload and meet deadlines.
• [Required] Excellent interpersonal skills, with a focus on teamwork, cooperation, and a spirit of customer satisfaction.

Education

Bachelor's [Required]

An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement: Bachelor's Degree OR 4+ years of related work experience.

Work Experience

2+ supervisory experience including experience in training staff, credentialing, and medical staff office functions.

Physical Requirements

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$66,830.40 - $124,300.80

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.