Manager Medical Staff Services

adventhealth; Daytona Beach (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth Daytona Beach is seeking a Credentialing Manager to oversee physician and practitioner privileges, ensuring accurate posting and timely access for medical staff and leadership. You will organize credentialing processes, prepare agendas, distribute minutes, supervise the Medical Staff Office, and maintain compliance with bylaws, Joint Commission standards, and hospital policies.

A Bachelor's degree and 2+ years supervisory credentialing experience are required; professional

Qualifications

• Bachelor's degree required; equivalent work experience considered.
• Experience with credentialing processes and medical staff offices.
• Knowledge of Joint Commission standards and hospital bylaws.

Responsibilities

• Oversee posting of physician and practitioner privileges.
• Prepare agendas, document meetings, and distribute minutes.
• Coordinate appointment, reappointment, and privileging processes.
• Supervise Medical Staff Office staff and training.
• Maintain compliance with bylaws and regulatory standards.

Skills

MS Office Suite

Credentialing Software

Communication Skills

Organizational Skills

Team Leadership

Policy Knowledge

Regulatory Compliance

Education

Bachelor's Degree

Tools

MSOW

MSONet

Morrissey

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule: Full time

Shift: Day (United States of America)

Address: 301 MEMORIAL MEDICAL PKWY

City: DAYTONA BEACH

State: Florida

Postal Code: 32117

Job Description:

Assures physician and mid-level practitioner privileges are posted accurately for access by physicians, administration, and hospital staff. Serves as liaison between the hospital and medical staff, providing service and information regarding their privileges and administrative needs. Performs administrative duties as delegated by the chief of staff, medical staff officers, and committee chairs. Prepares agendas, documentation, and records minutes for Credentials, Medical Executive, General Staff, and Bylaws Committee meetings. Collects and verifies information required when physicians request additional privileges, ensuring criteria are met. Organizes a nominating committee every two years to vote in Medical Staff Officers for the upcoming term. Prepares and distributes Emergency Room Call Schedule in a timely manner. Supervises the Medical Staff Office and participates in the hiring, counseling/evaluation, and disciplinary process. Monitors and updates the Medical Staff database and distributes updates regarding the medical staff and their privileges on a monthly basis. Coordinates the appointment, reappointment, and privileging process for assigned hospitals, ensuring timely and accurate completion. Researches credentialing, privileging, Bylaws, and Rules & Regulations issues to present competent practitioners for approval. Provides monthly updates of credentialing actions to leadership following approval by the Board of Directors. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Access database. [Required]
• Proficient in credentialing database software, preferably MSOW, MSONet; knowledge of Morrissey credentialing software is beneficial, with willingness to complete training and exhibit proficiency within a specified time frame. [Required]
• Comprehensive knowledge of primary source verification processes and procedures. [Required]
• In-depth knowledge of Bylaws, Rules and Regulations, and Joint Commission standards; familiarity with HFAP standards is also valuable. [Required]
• Excellent communication skills, both written and oral, with the ability to communicate effectively with medical staff, hospital departments, and all levels of management. [Required]
• Ability to operate standard office equipment including computer, telephone, fax machine, scanner, copier, and printer, as well as hospital computer systems and telecommunications equipment. [Required]
• Familiarity with IT concepts and Windows based software; ability to work with web-based applications. [Required]
• Knowledge of regulatory aspects of healthcare, quality improvement principles, and current clinical standards and policies. [Required]
• Strong organization, negotiation, problem-solving skills, and the ability to handle sensitive and confidential information. [Required]
• Ability to work independently or in a team environment, prioritize tasks, and manage multiple projects and deadlines. [Required]
• Demonstrated critical thinking, analytical skills, and the ability to handle conflict. [Required]
• Knowledge of medical terminology and CPMSM and/or CPCS certification or willingness to obtain certification within a specified timeframe. [Required]
• Self-directed with leadership skills, and the ability to work under pressure to prioritize a diverse workload and meet deadlines. [Required]
• Excellent interpersonal skills, with a focus on teamwork, cooperation, and a spirit of customer satisfaction. [Required]

Education:

• Bachelor's [Required]

Work Experience:

• 2+ supervisory experience including experience in training staff, credentialing, and medical staff office functions. [Required]

An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:

• Bachelor's Degree OR 4+ years of related work experience [Required]

Physical Requirements:

Phys