Manager, Marketplace Performance & Strategy

inspirebrands; Georgia; On-site; USD 140,000 - 190,000; Full time

Job summary

Inspire Brands is seeking a Manager, Marketplace Performance & Strategy to influence growth and profitability of our marketplace and delivery business across owned and partner channels.

The role requires onsite work 4 days per week and involves leading analytics, forecasting, and strategic initiatives with cross-functional teams to guide executive decisions.

Qualifications

• Minimum: 4-year degree.
• 5+ years of experience in strategy, analytics, consulting, finance, operations, marketplace, digital commerce, or related fields.
• Experience leading complex cross-functional initiatives and influencing senior stakeholders.
• Experience working with delivery, marketplace, ecommerce, retail, restaurant, or digital businesses preferred.

Responsibilities

• Own enterprise marketplace performance reporting across Inspire Brands and delivery partners.
• Develop executive scorecards, business reviews, strategic analyses, and performance narratives.
• Identify key growth drivers, risks, and opportunities through ongoing performance analysis.
• Translate complex data into actionable recommendations for senior leadership.
• Establish and maintain reporting frameworks, KPIs, and measurement methodologies across brands and channels.
• Serve as the business owner for Marketplace reporting tools, dashboards, and data governance processes.
• Lead and develop analysts supporting Marketplace & Delivery Strategy.
• Prioritize team workload and ensure delivery of high-quality analyses and business recommendations.
• Build strong relationships across Brand DGE, Operations, Marketing, Finance, Product, Technology, and executive leadership teams.
• Present recommendations and business updates to senior leadership.

Skills

Analytical thinking

Strategic problem solving

Financial modeling

Data storytelling

Executive communication

Stakeholder management

Cross-functional leadership

Education

4-year degree in business, economics, finance, analytics, engineering, operations, marketing

Job description

Manager, Marketplace Performance & Strategy is responsible for influencing the growth, optimization, and strategic direction of Inspire Brands' marketplace and delivery business across owned and third-party channels. This role leverages data-driven insights, financial analysis, partner management, and cross-functional leadership to influence business strategy, drive profitable growth, and support executive decision-making.

*This position is required onsite 4 days per week, typically Monday-Thursday.

RESPONSIBILITIES

Marketplace Performance & Business Insights

• Own enterprise marketplace performance reporting across Inspire brands and delivery partners
• Develop executive scorecards, business reviews, strategic analyses, and performance narratives
• Identify key growth drivers, risks, and opportunities through ongoing performance analysis
• Translate complex data into actionable recommendations for senior leadership
• Establish and maintain reporting frameworks, KPIs, and measurement methodologies across brands and channels
• Serve as the business owner for Marketplace reporting tools, dashboards, and data governance processes
• Ensure reporting accuracy, consistency, and scalability across brands and partners
• Partner with analytics, data, and technology teams to enhance reporting capabilities and infrastructure
• Lead and develop analysts supporting Marketplace & Delivery Strategy
• Prioritize team workload and ensure delivery of high-quality analyses and business recommendations
• Build strong relationships across Brand DGE, Operations, Marketing, Finance, Product, Technology, and executive leadership teams
• Serve as a subject matter expert on marketplace performance, delivery economics, and industry trends

Forecasting & Financial Planning

• Lead marketplace sales forecasting, target setting, and annual planning processes
• Develop and maintain financial models to support business planning and investment decisions
• Evaluate marketplace growth opportunities, forecast performance outcomes, and assess business impact
• Partner with Finance and Brand teams to support budgeting, forecast updates, and long-range planning

Delivery Economics & Strategic Analysis

• Lead financial evaluation of marketplace, owned delivery, and emerging fulfillment models
• Assess profitability, customer acquisition efficiency, partner economics, and commercial proposals
• Develop business cases supporting strategic investments, operational changes, and partnership decisions
• Influence delivery strategy through rigorous analysis and recommendation development
• Lead analytical workstreams supporting commercial negotiations and contract discussions
• Monitor partner performance and identify opportunities to improve growth, economics, and customer experience
• Collaborate with partners to evaluate new capabilities, pilots, and strategic initiatives
• Develop business cases for programs including owned delivery, autonomous delivery, drone delivery, and new marketplace opportunities
• Lead high-priority strategic projects supporting delivery growth, profitability, and operational excellence
• Research industry trends, competitor activity, and marketplace developments to inform strategic direction
• Support development of long-term Marketplace & Delivery roadmaps and growth strategies
• Present recommendations and business updates to senior leadership

EDUCATION QUALIFICATION

Minimum: 4 yr degree

Preferred: 4 yr degree in business, Economics, Finance, Analytics, Engineering, Operations, Marketing, or related field

EXPERIENCE QUALIFICATION

• 5+ years of experience in strategy, analytics, consulting, finance, operations, marketplace, digital commerce, or related fields
• Experience leading complex cross-functional initiatives and influencing senior stakeholders
• Experience working with delivery, marketplace, ecommerce, retail, restaurant, or digital businesses preferred

REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES

• Strong analytical and strategic problem-solving capabilities
• Advanced financial modeling and business case development skills
• Proven data storytelling ability to influence decisions through facts, analysis, and business recommendations
• Strong executive communication and presentation skills
• Ability to manage ambiguity and navigate complex organizational environments
• Demonstrated ability to lead cross-functional initiatives and drive results
• Strong relationship-building and stakeholder management skills
• Strong understanding of marketplace and delivery business models, economics, and industry trends
• Ability to balance strategic thinking with operational execution
• Continuous improvement mindset with strong attention to detail

DIRECT REPORTS

Analyst, Marketplace & Delivery Strategy, as applicable

TRAVEL REQUIRED

As needed

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.