Manager, Marketing PMO

ADT; Boca Raton (FL); Hybrid; USD 90,000 - 130,000; Full time

Job summary

ADT seeks a Manager in the Integrated GTM PMO to shape market presence and customer engagement strategies. You will oversee large-scale programs within the go-to-market framework, balancing resources, timelines, and budgets while coordinating Sales, IT, Product, and Legal teams.

You’ll monitor performance against KPIs, drive change management, and report progress to leadership. This hybrid role emphasizes data-driven insights to improve acquisition and retention in ADT's security and smart home

Qualifications

• 3-5 years of experience in project management, digital marketing, or related disciplines.
• Excellent communication and collaboration skills with clarity.
• Detail-oriented with strong organizational and time management.
• Familiarity with project management methodologies, tools, and best practices, with a focus on agile and lean principles.
• Analytical mindset to gather and interpret data for decision-making.
• Proactive and solutions-oriented with willingness to take on new challenges.
• Ability to align projects with organizational goals and identify opportunities for innovation.
• Ability to adapt to dynamic program environments and manage multiple priorities.

Responsibilities

• Optimize resource allocation and prioritization across multiple, large-scale projects and programs by tracking headcount, usage, budget and spend with the goal to maximize efficiency and deliver exceptional customer experience.
• Foster a collaborative environment among cross-functional teams (Sales, IT, Product, Legal, etc.) to drive alignment and achieve program and project outcomes.
• Proactively manage scope, timeline, and budget of large-scale projects that align with identified portfolios to ensure successful delivery of ADT initiatives.
• Collaborate closely with the Senior Manager, iGTM PMO to monitor and report on the success of designated portfolios.
• Implement effective change management strategies to adapt to evolving market conditions and customer needs for ADT.
• Measure program and project performance against KPIs to inform decision-making and drive continuous improvement.
• Communicate program and project status, risks, and opportunities to ADT leadership, providing actionable insights.
• Leverage data analytics to optimize ADT marketing and digital experiences, increasing customer acquisition and retention.
• Define standardized processes for capturing requests, evaluating impacts, prioritizing work.
• Continuously expand your knowledge and skills by participating in training programs, attending and staying up-to-date on the latest trends and best practices in project and program management.
• Contribute to the overall growth and development of the department by identifying opportunities for process improvements, cross-training initiatives, and collaborating with team members to support the successful delivery of all programs.

Skills

Communication

Collaboration

Organization

Analytical thinking

Agile/Lean

Leadership

Problem solving

Education

Bachelor's degree in Marketing/Business

Tools

PM tools

Job description

Summary

As a Manager in the Integrated GTM PMO, you'll play a pivotal role in shaping ADT's market presence and customer engagement strategies. This role is responsible for managing interconnected, large-scale projects within ADT's go-to-market strategy, focusing on resource allocation and prioritization, cross-functional coordination, and strategic alignment. You'll play a pivotal role in the company's adaptability to market changes by keeping projects and initiatives on track through effective communication practices. This position offers a unique opportunity to impact ADT's transformation, creating a stronger, more customer‑centric brand in the security and smart home technology space.

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Summary

As a Manager in the Integrated GTM PMO, you'll play a pivotal role in shaping ADT's market presence and customer engagement strategies. This role is responsible for managing interconnected, large-scale projects within ADT's go-to-market strategy, focusing on resource allocation and prioritization, cross-functional coordination, and strategic alignment. You'll play a pivotal role in the company's adaptability to market changes by keeping projects and initiatives on track through effective communication practices. This position offers a unique opportunity to impact ADT's transformation, creating a stronger, more customer‑centric brand in the security and smart home technology space.

Duties and Responsibilities

• Optimize resource allocation and prioritization across multiple, large‑scale projects and programs by tracking headcount, usage, budget and spend with the goal to maximize efficiency and deliver exceptional customer experience.
• Foster a collaborative environment among cross‑functional teams (Sales, IT, Product, Legal, etc.) to drive alignment and achieve program and project outcomes.
• Proactively manage scope, timeline, and budget of large‑scale projects that align with identified portfolios to ensure successful delivery of ADT initiatives.
• Collaborate closely with the Senior Manager, iGTM PMO to monitor and report on the success of designated portfolios.
• Implement effective change management strategies to adapt to evolving market conditions and customer needs for ADT.
• Measure program and project performance against key performance indicators (KPIs) to inform decision‑making and drive continuous improvement.
• Communicate program and project status, risks, and opportunities to ADT leadership, providing actionable insights.
• Leverage data analytics to optimize ADT marketing and digital experiences, increasing customer acquisition and retention.
• Define standardized processes for capturing requests, evaluating impacts, prioritizing work.
• Continuously expand your knowledge and skills by participating in training programs, attending and staying up‑to‑date on the latest trends and best practices in project and program management.
• Contribute to the overall growth and development of the department by identifying opportunities for process improvements, cross‑training initiatives, and collaborating with team members to support the successful delivery of all programs.

Minimum Qualifications

• 3-5 years of experience in project management, digital marketing, or related disciplines.
• Strong communication and collaboration skills, articulates project intricacies and requirements with clarity and precision.
• Detail‑oriented, with excellent organizational and time management skills.
• Familiarity with project management methodologies, tools, and best practices, with a focus on agile and lean principles.
• Analytical mindset, with the ability to gather and interpret data to inform decision‑making.
• Proactive and solutions‑oriented, with a willingness to take on new challenges and responsibilities.
• Exhibits capacity to align projects with organizational goals and identify opportunities for innovation and improvement.
• Displays flexibility in dynamic program environments and resilience to work under pressure while managing multiple priorities.

Preferred Qualifications

• Education and Experience: Bachelor's degree in Marketing, Business, or related field; or job experience equivalent.

Location

Our office follows 4 days on‑site and 1 day remote schedule

In the event a position is commission‑based, compensation is solely based on the individual's sales volume. This applies only to commission roles.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.