Manager, Marketing Experience

060 SAKS & CO LLC; Houston (TX); On-site; USD 78,000 - 98,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Job summary

Saks Fifth Avenue is seeking a Marketing Experience Manager to lead localization, branding, and marketing initiatives at the store and market level. You will translate brand strategies into high-impact activations, driving traffic, client retention, and sales growth, while managing budgets and cross-functional teams in a fast-paced luxury retail environment.

You will design beautiful brand experiences with a focus on selling KPIs, oversee community partnerships, social media, and content

Qualifications

• 4–7 years of experience in brand marketing, event planning, public relations, or retail marketing.
• Bachelor’s degree in Marketing, Public Relations, Communications, or related field preferred.
• Proven track record of building, motivating, and coaching teams to achieve excellence.
• Advanced business acumen with ability to present performance metrics to executives.

Responsibilities

• Plan and execute local activations including in-store events, trunk shows, and brand experiences.
• Manage end-to-end event production with scheduling, communications, and ROI evaluation.
• Cultivate partnerships with local philanthropic organizations and corporate partners.
• Drive commercial KPIs with clear selling goals and measurable financial impact.
• Own the seasonal marketing calendar and store marketing budget.
• Direct content and copywriting for localized marketing collateral and communications.
• Lead social and email campaigns and oversee client outreach programs.
• Foster cross-functional alignment with Merchants, Creative, and external partners.

Skills

Brand marketing

Event planning

Public relations

Retail marketing

Social media management

Analytical skills

Team leadership

Education

Bachelor's degree in Marketing/PR/Communications

Tools

Adobe InDesign

Microsoft PowerPoint

Google Workspace

Instagram/Facebook/Twitter marketing

Job description

WHO WE ARE

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

YOU WILL BE

The Marketing Experience Manager is responsible for planning, managing, and executing all localization, branding, and marketing activities at the store and market level. This role drives traffic and enhances brand equity through strategic event planning, impactful community engagement, and localized social media campaigns. Operating with a distinct commercial mindset, the Manager translates overarching brand strategies into high-impact store activations that deliver clear return on investment (ROI), client retention, and sales growth.

A Creative & Commercial Thinker: You possess the unique ability to design beautiful, engaging brand experiences while maintaining a laser focus on selling KPIs and financial returns.

An Operational Maestro: You thrive in fast-paced environments, managing multiple overlapping project timelines, budgets, and cross-functional communications with exceptional attention to detail.

A Natural Connector: You excel at building long-term, mutually beneficial relationships with local philanthropic organizations, corporate partners, media, and internal stakeholders.

A Collaborative Leader: You are a dedicated team player who believes in a "win together" philosophy, guiding and developing direct reports to reach the full potential.

WHAT YOU WILL DO

• Plan and Execute Local Activations: Develop and manage detailed action plans for all in-store events, trunk shows, and brand experiences, coordinating seamless execution with Selling Managers, Corporate Special Events, and Store Leadership.
• Manage End-to-End Event Production: Oversee the scheduling, internal/external communication, production, breakdown, wrap-up reporting, and ROI evaluation for every activation.
• Cultivate Community Relationships: Identify and develop deep partnerships with local philanthropic organizations, social groups, and corporate entities to maximize store visibility and civic engagement.
• Drive Commercial KPIs: Ensure all marketing activations feature clear selling goals, robust Associate follow-up plans, and measurable short- and long-term financial impacts.
• Own Calendar and Budget: Formulate and manage the seasonal marketing and events calendar across the market/metro area while taking full ownership of the store's marketing budget.
• Direct Content and Copywriting: Manage and write the copy for all localized marketing collateral, including digital and print invitations, direct mail, social media posts, and internal Sales Associate communication.
• Lead Social and Communication Channels: Build and execute engaging, brand-compliant social media campaigns and oversee localized email communications and client outreach programs.
• Spearhead Purpose-Driven Initiatives: Lead the store’s corporate social responsibility efforts by organizing community service projects in partnership with Human Resources.
• Foster Cross-Functional Alignment: Collaborate closely with Merchants, Creative, Corporate Marketing, and external luxury brand partners to ensure cohesive brand messaging.

WHAT YOU WILL BRING

• 4–7 years of experience in brand marketing, event planning, public relations, or retail marketing, preferably within a luxury or premium consumer sector.
• A Bachelor’s degree in Marketing, Public Relations, Communications, or a related field (preferred).
• A proven track record of building, motivating, and coaching individuals or teams to achieve operational excellence.
• Advanced business acumen and analytical skills, with a demonstrated ability to present performance metrics and strategic overviews at the executive level.
• Proficiency with creative and professional tools, including social media management platforms, Microsoft Office (specifically PowerPoint and Word), and a preference for Adobe InDesign and Google Workspace.
• Flexibility to work a dynamic retail schedule tailored to business and event needs, which will regularly include evenings, weekends, and holiday periods.
• Physical capability to navigate a fast-paced retail floor and event environments, which may require standing for long periods, bending, climbing stairs, and lifting or carrying event production materials up to 10 pounds.

YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation. Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate. Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

SALARY RANGE

Salary Range $78,346 - $97,933* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

EEO STATEMENTS

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.