Manager, Lot Operations (Manheim San Antonio)

Cox Enterprises; San Antonio (TX); On-site; USD 67,000 - 101,000; Full time

Benefits offered by this job

Paid holidays

Wellness time off

Bereavement leave

Voting leave

Jury duty leave

Parental leave

Job summary

Cox Automotive in the United States seeks a Manager, Lot Operations to lead daily lot activities, scheduling, and vehicle movement across the lot. You will supervise lot coordinators and coordinate with multiple departments to ensure smooth operations and top-tier customer service.

The role requires strong leadership, scheduling, and communication skills, with a focus on efficiency, quality, and safety. This is an on-site position with potential incentive opportunities and a comprehensive

Qualifications

• Bachelor’s degree or higher in a related field.
• 6+ years’ experience in a related field is expected.
• 1 year of leadership experience required.
• Valid driver’s license required.

Responsibilities

• Lead and direct supervisors, teams, and staff.
• Ensure systems and processes meet quality standards and customer expectations.
• Monitor staffing, workload, and service levels for efficiency and quality.
• Oversee vehicle movement, check-in, stock-in, and post-sale logistics.
• Review performance against KPIs and develop improvement plans.
• Resolve issues such as missing or damaged vehicles.
• Compile weekly Lot Operations reports and metrics.

Skills

Leadership

Communication

Decision-making

Organizational skills

Computer literacy

Education

Bachelor’s degree

Master’s degree

PhD

Tools

AS400

MS Office

Job description

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Manager, Lot Operations

Management Level

Manager - People Leader

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary in the range of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

The Manager, Lot Operations is responsible for leading and overseeing Lot Operations. This position manages the daily operations of the lot department, including labor scheduling, directing work assignments, vehicle logistics, placement of vehicles, vehicle movement, and vehicle transport. Additionally, manages the lot coordinators, tracking of vehicles and sale day lot flow.

Responsibilities

• Manages and provides direction to supervisors, teams, and team members.
• Ensures systems are in place to manage quality work efficiently and effectively in accordance with company policy and customer expectations.
• Reviews work volumes, plans and continuously monitors staffing levels to ensure efficiency, quality work and effective customer service.
• Oversees the full range of Lot Operations activities including:
  • Vehicle movement from check-in to appropriate sales lanes
  • Vehicle receipt, stock-in and numeration
  • Post-sale vehicle movement
• Reviews team performance against key performance indicators and metrics; develops and executes strategies for improvement.
• Resolves problems as they arise, including situations such as missing, damaged, and late vehicles.
• Develops and provides weekly reporting on Lot Operations and metrics to Lot Operations.
• Maintains and builds relationships with current customers, including auction, dealer, commercial and others.
• Collaborates with other departments and management – ensuring ongoing communications, coordination of activities and a high quality of customer service both internally and externally.

Qualifications:

Minimum

• Bachelor’s degree and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year experience in a related field; or 10 years’ experience in a related field
• 1 year of experience in a leadership role
• Safe drivers needed; valid driver’s license required.
• Effective management and decision-making skills.
• Excellent communication and interaction skills.
• Effective management, decision-making, and organizational skills.
• Good computer and software knowledge essential
• Ability to sit, stand and walk for prolonged periods of time. Vision abilities required include close, distance, color, and depth perception

Preferred

• Reconditioning and/or body shop experience
• AS400 experience
• Ability to drive multiple vehicle types, including standard shift, automatic, 5th wheel, semi, RV, and boats

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.