Manager, Lot Operations (Manheim San Antonio)

CAI Cox Automotive Corp Svcs., LLC; San Antonio (TX); On-site; USD 67,000 - 101,000; Full time

Benefits offered by this job

Vacation with pay

Seven paid holidays

Wellness program

Bereavement leave

Volunteer time off

Jury duty leave

Military leave

Parental leave

Job summary

Cox Automotive in the USA is seeking a Manager, Lot Operations to lead the lot team, manage daily operations and vehicle logistics, and ensure smooth movement from check-in to sale lanes. The role drives efficiency, quality, and customer satisfaction while coordinating with adjacent departments.

The position requires leadership, strong communication, and the ability to supervise multiple teams, with a focus on data-driven improvements and weekly reporting.

Qualifications

• Minimum Bachelor’s degree and 6 years’ experience in a related field.
• Leadership experience and strong communication skills are essential.
• Ability to manage labor scheduling, vehicle logistics, and data reporting.

Responsibilities

• Manages and provides direction to supervisors, teams, and team members.
• Ensure systems for quality work and customer service.
• Review workloads and staffing to maintain efficiency and quality.
• Oversee vehicle movement, check-in, stock-in, numbering, and post-sale movement.
• Develop weekly Lot Operations reports and KPIs; drive improvements.
• Maintain relationships with customers and coordinate with other departments.

Skills

Leadership

Communication

Operations management

Education

Bachelor's degree

Master's degree (optional)

PhD (optional)

10 years’ experience in related field

Leadership experience

Tools

AS400

MS Office

Job description

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Manager, Lot Operations Management Level Manager - People Leader Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Compensation includes a base salary in the range of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

The Manager, Lot Operations is responsible for leading and overseeing Lot Operations. This position manages the daily operations of the lot department, including labor scheduling, directing work assignments, vehicle logistics, placement of vehicles, vehicle movement, and vehicle transport. Additionally, manages the lot coordinators, tracking of vehicles and sale day lot flow.

Responsibilities

• Manages and provides direction to supervisors, teams, and team members.
• Ensures systems are in place to manage quality work efficiently and effectively in accordance with company policy and customer expectations.
• Reviews work volumes, plans and continuously monitors staffing levels to ensure efficiency, quality work and effective customer service.
• Oversees the full range of Lot Operations activities including:
  • Vehicle movement from check-in to appropriate sales lanes
  • Vehicle receipt, stock-in and numeration
  • Post-sale vehicle movement
• Reviews team performance against key performance indicators and metrics; develops and executes strategies for improvement.
• Resolves problems as they arise, including situations such as missing, damaged, and late vehicles.
• Develops and provides weekly reporting on Lot Operations and metrics to Lot Operations.
• Maintains and builds relationships with current customers, including auction, dealer, commercial and others.
• Collaborates with other departments and management – ensuring ongoing communications, coordination of activities and a high quality of customer service both internally and externally.

Qualifications

• Minimum Bachelor’s degree and 6 years’ experience in a related field.
• The right candidate could also have a different combination, such as a master's degree and 4 years’ experience;
• a Ph.D. and 1 year experience in a related field;
• or 10 years’ experience in a related field 1 year of experience in a leadership role
• Safe drivers needed;
• valid driver’s license required.
• Effective management and decision‑making skills.
• Excellent communication and interaction skills.
• Effective management, decision‑making, and organizational skills.
• Good computer and software knowledge essential
• Ability to sit, stand and walk for prolonged periods of time.
• Vision abilities required include close, distance, color, and depth perception
• Preferred Reconditioning and/or body shop experience
• AS400 experience
• Ability to drive multiple vehicle types, including standard shift, automatic, 5th wheel, semi, RV, and boats

Drug Testing

To be employed in this role, you’ll need to clear a pre‑employment drug test. Cox Automotive does not currently administer a pre‑employment drug test for marijuana for this position. However, we are a drug‑free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations;
• seven paid holidays throughout the calendar year;
• and up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars.

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry‑leading dealer‑facing companies like vAuto and Manheim, all while enjoying the people‑centered atmosphere that is central to our life at Cox.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.