Manager: Lift Experience

Vail Resorts; Kentucky; On-site; USD 59,000 - 78,000; Full time

Benefits offered by this job

Ski/Mountain Perks

401(k) Retirement Plan

Excellent training and professional de

Job summary

Boston Mills and Brandywine Ski Area (Akron/Cleveland area) seeks a Manager of Lift Experience for the 2026/27 winter season. You will lead Lift Experience teams across three resorts, delivering safe, efficient operations while creating a guest- and employee-centric experience.

The ideal candidate has 5+ years of leadership in lift or mountain operations, strong people skills, and the ability to coordinate with cross-functional teams to meet safety standards and resort objectives.

Qualifications

• 5+ years of leadership experience in lift operations, mountain operations, or related field.
• Strong leadership, organizational, decision-making, and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office.
• Ability to work effectively across departments and manage competing priorities.

Responsibilities

• Lead and develop Lift Experience leadership teams across all three resorts.
• Oversee daily and seasonal Lift Experience operations.
• Maintain compliance with company, OSHA, ANSI, and industry standards.
• Lead seasonal staffing, training, and operational readiness efforts.
• Partner with Patrol, Ski & Ride School, Snowmaking, Grooming, Lift Maintenance, Terrain Park, Building Maintenance, Guest Services, Food & Beverage, and Resort Leadership.

Skills

Leadership

Communication

Organizational skills

Multitasking

Safety awareness

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Company: Boston Mills and Brandywine Ski Area

Shift Type: Winter Seasonal 2026/2027

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

The Manager of Lift Experience provides leadership and operational oversight for Lift Experience teams across Boston Mills, Brandywine.This role is responsible for delivering safe, efficient operations while creating an exceptional guest and employee experience. The ideal candidate is a strong leader who can manage multiple priorities, develop teams, drive accountability, and collaborate across departments to achieve resort objectives.

Job Specifications

• Starting Wage: $58,859.00 - $78,000.00
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities

Leadership & Team Development

• Lead and support Lift Experience leadership teams across all three resorts.
• Develop employees through coaching, training, and performance management.
• Foster a culture of safety, accountability, teamwork, and guest service excellence.
• Identify and develop future leaders within the department.

Operations Management

• Oversee daily and seasonal Lift Experience operations.
• Maintain compliance with company, OSHA, ANSI, and industry standards.
• Lead seasonal staffing, training, and operational readiness efforts.

Cross-Functional Collaboration

• Partner with Patrol, Ski & Ride School, Snowmaking, Grooming, Lift Maintenance, Terrain Park, Building Maintenance, Guest Services, Food & Beverage, and Resort Leadership.
• Support resort-wide initiatives focused on safety, guest experience, and operational excellence.
• Assist with special events, peak-period operations, and emergency response coordination.
• Manage labor and operating expenses within budget expectations.
• Participate in budgeting, forecasting, and labor planning.
• Utilize performance metrics and KPIs to improve effectiveness.

Job Requirements

• High School Diploma or equivalent.
• 5+ years of leadership experience in lift operations, mountain operations, or related field.
• Strong leadership, organizational, decision-making, and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office.
• Ability to work effectively across departments and manage competing priorities.

The expected pay range is$58,859.00 - $78,000.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Nearest Major Market: Akron

Nearest Secondary Market: Cleveland

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.