Entry : Lift Experience Team Member

Vail Resorts; New Hampshire; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Ski/mountain passes

Employee discounts on lodging, food, &

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional 개발

Referral Program

Job summary

Vail Resorts in New Hampshire seeks seasonal Lift Experience team members for winter 2026/27. Roles include Lift Operator and Ticket Checker, with full-time or part-time hours and weekends/holidays required. Starting wage is $20 per hour, with comprehensive perks and safety-focused training.

Excellent guest service and outdoor work in mountain conditions are essential. Role involves ensuring safe loading/unloading of lifts, operating lifts for optimal capacity, and maintaining equipment.

Qualifications

• No experience is necessary; training provided for all Lift Experience team members (including returnees).
• Must be able to make quick decisions and use judgment regarding safety; multitask and anticipate issues.
• Must be physically capable of assisting guests while loading lifts; may lift up to 40 lbs.
• Must be able to work outdoors in all weather; stand and move for entire shift on uneven surfaces.
• Must be able to work weekends and holidays as needed.
• Must be able to work a minimum of 2 days per week.

Responsibilities

• Lift Operator Responsibilities: Monitor passenger safety, instruct and assist with loading/unloading lifts; manage lift speed as needed.
• Operate lift to maximize chair capacity per guidelines; report maintenance needs; learn lift equipment with Lift Maintenance.
• Perform weekly maze setup and teardown; ensure safety compliance; maintain a clean work area.
• Ticket Checking Responsibilities: Deliver premium guest service; validate tickets; assist guests with information.
• Scan devices and radios; coordinate with Lift Operators to manage lines and lifts efficiently.
• Escalate safety or product issues to leadership; perform other duties as assigned.

Skills

Safety awareness

English fluency

Customer service

Teamwork

Job description

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading assigned as either a Lift Operator or a Ticket Checker. As a Lift Experience team member, you are the copilot and concierge responsible for the safe operation of a multi-million-dollar machine. You are responsible for the safety and friendly, and efficient travel of our guests and fellow teammates as they navigate premier mountain terrain. Come enjoy the season in a career full of having and providing an Experience of a Lifetime again and again.

Job Specifications

• Starting Wage: $20/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time and Part Time hours available
• Weekends and Holidays as needed
• Minimum Age: At least 18 years of age
• Skill Level: Entry Level
• Housing Availability: No

Job Responsibilities

• Lift Operator Responsibilities:
  • Continuously monitor the safety of passengers while providing instruction and customer service in the safe loading and unloading of lifts; manage the speed of lift as needed
  • Operate lift to ensure that optimal chair capacity is achieved as determined by Lift Experience guidelines and performance reporting
  • Proactively notify maintenance/dispatch of repair or maintenance needs
  • Work closely with the Lift Maintenance department to learn the proper operation of lift equipment
  • Implement emergency procedures as required, including contacting Patrol
  • Ensure lift is ready for operations prior to set up of maze; set up/disassemble lift maze daily according to maze standards
  • Follow and perform all company and departmental policies and procedures
  • Maintain a safe work area and cleanliness of lift shacks; remove trash when necessary
  • A Lift operator team member is a flexible employee within the Lift Experience department who takes on additional training to support ticket scanning
  • Other duties as assigned
• Ticket Checking Responsibilities:
  • Deliver premium guest service by providing information and assistance with a smile
  • Validate tickets to ensure our guests have their own valid product before loading our lifts
  • Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and lifts are loaded efficiently
  • Maintain and secure departmental equipment - scan devices, radios, etc.
  • Escalate issues to leadership as they arise, from safety to products
  • Other duties as assigned

Job Requirements

• No experience is necessary, we train all lift experience team members (including returnees)
• Must be able to make quick decisions/use considerable judgment regarding safety as well as multitask and anticipate issues
• Must be physically capable of assisting guests while loading lifts; may lift up to 40 lbs
• Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces.
• Must be able to work weekends and holidays as needed
• Must be able to work a minimum of 2 days per week
• Must be able to handle high guest volumes in a professional manner
• Must be willing to perform alternate functions from time to time, both within and outside of the assigned area, particularly during peak periods such as holiday weekends
• Must be able to communicate fluently in English
• Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces. · May need to provide some of their own gear
• Must adhere to safety standards and procedures. Be Safe is our number one value!

The expected pay range is$20/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 517567

Reference Date: 09/16/2026

Job Code Function: Lift Experience

Nearest Major Market: Concord

Nearest Secondary Market: Manchester

Job Segment: Entry Level