Manager, Leasing

Harbor Group Management Company; Columbus (OH); In loco; USD 42.000 - 64.000; Tempo pieno

Descrizione del lavoro

Harbor Group Management Company is seeking a Leasing Manager in Columbus to drive occupancy, revenue and resident retention by leading leasing and marketing efforts. This role supervises leasing staff, manages campaigns, and ensures a superior customer experience for prospects and residents.

The candidate will combine leadership, strategic planning and hands-on leasing execution, coordinating with maintenance and property teams to keep units market-ready and compliant.

Competenze

• Minimum of one year multifamily leasing experience.
• Proficient with Microsoft Office and property management software.
• Experience using social media for leasing and outreach.
• Strong organizational and communication skills.
• Customer-service oriented and able to work weekends if required.

Mansioni

• Lead leasing team to meet occupancy and leasing goals.
• Develop and execute marketing campaigns to boost visibility.
• Oversee tours, applicant qualification, leases, move-ins and renewals.
• Ensure inventory of ready apartments and market readiness.
• Coordinate with maintenance for unit and amenity upkeep.
• Analyze market trends and adjust pricing and concessions.
• Generate leasing and financial reports using PMS.
• Deliver updates to owners and senior management.
• Plan leasing events and resident engagement activities.
• Address inquiries and resolve complaints promptly.

Conoscenze

Leasing expertise

Customer service

Marketing & promotions

Leadership

Communication

Organizational skills

Social media for leasing

Multitasking

Formazione

High School Diploma or equivalent

Strumenti

MRI Software

Descrizione del lavoro

Leasing Manager

Job Title: Leasing Manager

Division: Multifamily

Status: Non-Exempt

JOB SUMMARY:

The Leasing Manager is responsible for driving occupancy, revenue, and resident retention by leading the community’s leasing and marketing efforts. This role oversees leasing staff (as applicable), manages marketing campaigns, monitors leasing activities, and ensures exceptional customer experience for prospects and residents. The ideal candidate combines leadership, strategic planning, and hands‑on leasing execution.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.

• Lead the leasing team by training and evaluating performance to meet occupancy and leasing goals.
• Develop and execute marketing, advertising, and sales strategies to maximize community visibility and maintain high occupancy rates.
• Oversee leasing operations including touring, qualifying applicants, preparing lease documents, and managing move-ins and renewals.
• Maintain and monitor an appropriate inventory of “ready” apartments and ensure the community is always market ready.
• Collaborate with the maintenance team to ensure apartment units and community amenities meet aesthetic and safety standards.
• Analyze local market trends, competitor offerings, and traffic data to adjust pricing, concessions, and promotions as needed.
• Generate and review leasing reports, financial summaries, traffic logs, and conversion metrics using property management software (MRI or similar).
• Ensure timely and accurate entry of traffic, notices, leases, and renewals into the management system.
• Plan and implement leasing events, resident engagement activities, and renewal programs.
• Address resident and prospect inquiries or complaints with professionalism and prompt resolution.
• Prepare and deliver leasing and marketing performance updates to owners and senior management.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High School Diploma or equivalent.
• Minimum of one year multifamily leasing experience.
• Proficient with Microsoft Office and Property Management software experience is a must.
• Solid knowledge of leasing, marketing, and customer service best practices.
• Experience managing or heavily utilizing social media for leasing and outreach (Facebook, Instagram, etc.) is preferred.
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.
• Must be customer-service oriented with the ability to interact professionally with residents and vendors.
• Flexibility to work weekends if required by the property.
• Valid driver’s license required (for operating golf carts if applicable).