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Job Title: Manager, Learning Experience Design
Summary
KPS Life is seeking a Manager Learning Experience and Design to work with one of our Sponsor partners. This role collaborates with Training Business Partners and Subject Matter Experts (SMEs) to conduct needs assessments, select instructional models, and design instructional content. Responsibilities include developing instructional materials such as videos, quick reference guides, checklists, eLearning modules, and PowerPoint presentations to support on-demand, live face-to-face, and virtual/hybrid instructor-led training. The Learning Experience Designer is passionate about learning and performance, an excellent communicator, and adaptable to a fast-paced, changing environment.
Key Responsibilities
Design Consultation
- Partner with SMEs to lead the needs assessment, design, and development of custom content and facilitated experiences with supporting tools and materials.
- Scope needs by collaborating with internal and external partners to capture information needed to guide training plans that define a premier end-user experience and drive performance.
- Collaborate with stakeholders and SMEs to understand business needs and translate them into learning and performance objectives.
- Serve as the central point of contact and provide feedback, support, and direction to external vendors building learning assets.
- Actively support learning pilots, train-the-trainer sessions, and observation exercises to ensure learning effectiveness and identify necessary interventions.
Design of Training Materials
- Blueprint, storyboard, and prototype training materials, obtaining stakeholder feedback early in the design process.
- Create interview guides for video production, edit video content, and engage in creative design.
- Write clear, concise, and user-friendly instructional text, audio scripts, and video scripts.
- Leverage existing style guides, imagery, and templates to maintain consistency.
- Design and create learner-centered multimedia and technology-enhanced course materials and resources, including online modules, simulations, and graphical content.
- Develop Train-the-Trainer materials to best prepare trainers/SMEs to deliver training with the highest level of quality and standards.
- Develop content with a micro-learning approach to enhance learner engagement.
Measurement and Reporting
- Evaluate the effectiveness of training through formal and informal methods; collect and report on data gathered to inform program development and maintain relevance to job skills.
- Ensure instructional programs are effectively implemented.
- Track trends, monitor learning effectiveness, evaluate content, and adjust as required.
Leadership in Learning
- Maintain excellent knowledge of how people learn (i.e., adult learning theories, neuroscience), instructional design models, and the state of Learning & Development (e.g., AI, NLP, machine learning).
- Research and recommend innovative, new learning and knowledge management business solutions to meet evolving business needs.
- Research current and emerging technologies for enhancing existing content in alignment with performance objectives.
Qualifications
Education:
- Bachelor's degree in Instructional Design or a related field (e.g., Technical Writing, Educational Psychology, etc.) preferred.
Experience
- 3+ years of practical experience designing and developing learning solutions for a variety of formats and audiences (e.g., instructor-led training, virtual instructor-led training, e-learning, etc.).
- 3–5 years of relevant and progressive experience in instructional design and development of experiential learning for a fast-paced, dynamic, and growing organization.
- Experience with e-learning frameworks such as Adaptive Learning, Performance Support, micro-learning, 70-20-10, or other learning development approaches.
- Comprehensive understanding of training design principles, curriculum development, adult learning styles, and training effectiveness.
#kpslife
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Human Resources, Strategy/Planning, and ManagementIndustries
Research Services, Pharmaceutical Manufacturing, and Biotechnology Research
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
Disability insurance
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