Manager – Learning & Development

Berkadia; Ambler (Montgomery County); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Volunteer hours & donation matching

Employee Resource Groups (ERGs)

Fertility and family planning services

Parental leave (up to 12 weeks)

Mental health care & counseling

Job summary

Berkadia in Ambler, PA is seeking a Manager – Learning & Development to lead enterprise learning portfolios, including Risk & Compliance and AI fluency. This role combines strategic roadmapping with hands-on program management, facilitation, and measurement to drive performance and readiness across the organization.

You will own onboarding content, partner with Compliance, Risk, Legal, and People teams, and work with vendors to deliver high-quality learning solutions.

Qualifications

• Experience leading enterprise learning programs from needs analysis through delivery.
• Strong consulting and relationship skills to turn business needs into plans.
• Hands-on leader who can juggle priorities and deliverables.
• Knowledge of modern learning practices, learning technology, data and measurement, AI fluency.

Responsibilities

• Own roadmap for learning portfolios, prioritizing timelines and success metrics.
• Lead Risk and Compliance learning, onboarding, and enterprise skills initiatives.
• Oversee onboarding content to ensure a clear new-hire experience.
• Facilitate sessions, build resources, and coordinate communications.
• Partner with SMEs, designers, and vendors to deliver quality solutions.
• Define outcomes and KPIs; review data and provide insights.
• Maintain current knowledge of learning practices and AI trends.

Skills

Learning strategy

Stakeholder consulting

Relationship management

Facilitation & workshops

AI fluency

Job description

Ambler, Pennsylvania, United States of America

Be Part of the Next. Be Berkadia.

Berkadia is built on deep expertise, strong relationships, and a commitment to excellence across the commercial real estate industry. What sets us apart is our people. As a values-driven organization, we foster a culture where collaboration thrives, growth is encouraged, and employees are empowered to make an impact. Together, our people strengthen our business and help shape the future of Berkadia. Are you ready to be part of the next? Discover your next opportunity at Berkadia and apply today.

The Manager – Learning & Development leads assigned enterprise learning portfolios and works with stakeholders to identify capability needs, recommend solutions, and deliver programs that support performance, readiness, and risk mitigation. This role is the primary lead for Risk and Compliance learning, onboarding, and enterprise skills work, including AI fluency. It combines roadmap and portfolio ownership with hands-on program management, facilitation, content development, and measurement. This is a role that both shapes the plan and does the work to make it happen.

Responsibilities

• Own roadmap for assigned learning portfolios, including priorities, timelines, resources, and how success is measured.
• Lead the Risk and Compliance learning portfolio, partnering with Compliance, Risk, Legal, and the People Team to turn requirements into practical learning and reinforcement.
• Own learning-related onboarding, making sure required and role-relevant content is current, coordinated, and part of a clear new-hire experience.
• Lead enterprise skills and capability work, including AI fluency, digital skills, and professional development.
• Support enterprise skills architecture and capability frameworks by gathering input and turning priorities into practical development approaches.
• Consult with stakeholders to understand the business need, decide whether learning is the right answer, and recommend a solution that fits.
• Lead programs from discovery and planning through launch, adoption, measurement, and ongoing improvement.
• Stay hands-on with the work, including facilitating sessions when necessary, building presentations and learning resources, coordinating communications, and doing what it takes to move things forward.
• Partner with subject matter experts, designers, facilitators, and vendors to build and sustain quality learning solutions.
• Define outcomes and KPIs, review learning and business data, and share clear insights and recommendations.
• Manage competing priorities, risks, and timelines, escalating major tradeoffs and enterprise-level decisions.
• Build trusted stakeholder relationships and grow consulting skills that lead toward broader learning partnership work.
• Stay current on learning practices, technology, AI, and compliance trends.
• Other duties as assigned.

Preferred Qualifications

• Experience leading enterprise or cross-functional learning programs from needs analysis through delivery and measurement.
• Strong consulting and relationship skills, with the ability to turn business, risk and capability into clear plans.
• A hands-on leader who can juggle priorities, build real deliverables, facilitate, and keep work moving in a changing environment.
• Working knowledge of modern learning practices, learning technology, data and measurement, skills-based approaches, and AI fluency.

#LI-HB1

We believe People Matter, so we offer benefits that go beyond:

• Monthly paid volunteer hours and donation matching to benefit our communities
• Employee Resource Groups that help you grow with us
• Fertility and family planning services
• Up to 12-weeks of fully paid parental leave
• Mental health care, including free counseling sessions:
• We’ll help you fund your learning journey with generous tuition reimbursement
• Pet insurance discounts
• And more!

Berkadia, as an equal opportunity employer, celebrates our employees’ unique differences, which we believe drives personal and company-wide innovation and creates a people-first culture where your career can take the long view. To achieve these goals, we are committed to the inclusion of all qualified individuals, without regard to race, religion, age, color, national origin, gender, sexual orientation, gender identity or expression, marital status, domestic partner status, military and veteran status, disability, pregnancy, parental status, genetic information, political affiliation, or any other status protected by federal, state and local laws.

In keeping with our commitment, Berkadia takes the necessarysteps to provide a workplace free from harassment, discrimination, and unlawful retaliation, as well as access and reasonable accommodations for individuals with disabilities and sincerely held religious beliefs. If you require a reasonable accommodation to take part in the interview process, please contact [e-mail].

You have rights under federal, state and local employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. If you apply for this role, you are acknowledging Berkadia’s Application Policy and Berkadia’s Privacy Policy. Please click the following links for more information about: EEOC , Employee Rights under the FMLA , EPPA .