Learning Experience Designer

Berkadia; Ambler (Montgomery County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Monthly volunteer hours

Donation matching

Employee Resource Groups

Fertility and family planning services

Parental leave (12 weeks)

Mental health support & tuition Reim.

Pet insurance discounts

Job summary

Berkadia is seeking a Learning Experience Designer to shape and deliver innovative learning solutions in the commercial real estate space. The role focuses on user-centric design, aligning learning experiences with business outcomes and employing ILT/VILT, eLearning, and other modalities to maximize knowledge transfer.

Your work will center on learner goals, stakeholder needs, and data-driven iteration, with opportunities to influence enterprise learning strategy and drive meaningful impact.

Qualifications

• Experience creating and delivering experiential learning for adult learners.
• Educational focus in Education, Instructional Design, Cognitive Science, or related field preferred.
• Strong knowledge of design thinking and user experience practices.
• Analytical and problem-solving skills.
• Experience with survey creation and data analytics.
• Proficiency with eLearning content authoring tools such as Articulate 360 or Adobe Creative Cloud.
• Experience with Microsoft Office 365 applications.
• Ability to articulate a business case, define outcomes, and communicate to executives.
• Superior verbal and written communication skills.
• Bachelor's degree or equivalent 3+ years in a similar role.

Responsibilities

• Support learning experience design practices and define a user-centered process.
• Develop and deliver learning experiences aligned with business objectives.
• Implement experiential learning via live ILT/VILT, eLearning, and other methods.
• Understand learner goals and challenges to define the learning journey.
• Gather learner feedback and stakeholder input to inform design decisions.
• Leverage data to enhance and validate learning experiences.
• Apply design thinking and UX practices to create engaging learning experiences.
• Other duties as assigned.

Skills

Experiential learning

User-centered design

Design thinking

Data analytics

Stakeholder comms

ILT/VILT

Education

Bachelor's degree or 3+ years experience

Tools

Articulate 360

Adobe Creative Cloud

MS Office 365

Job description

Are you looking for an opportunity to define your future in the commercial real estate industry based on your own unique skills and experience?

The Learning Experience Designer will support the creation and delivery of innovative learning solutions that drive new knowledge retention and application, in alignment with key business outcomes. The Learning Experience Designer takes a holistic, interdisciplinary approach, focusing both on user experience and engaging content design.

This role designs impactful learning experiences that are user centric and outcome oriented, leveraging different methods and applications based on the learning journey and goals of that set of learners.

Whether your talents lie in marketing, operations, finance, human resources, management, or something different altogether, you’ll find flexibility and a sense of belonging at Berkadia. We’re committed to a culture that strives for excellence – a place where your contributions are valued, you are empowered to create positive impact, and you can grow your career. Be Your Best Self. Be Berkadia.

We Innovate to shape the future of CRE, so in this role you will:

Responsibilities

Support the team’s understanding and implementation of learning experience design practices. Define and implement a user-centered design process that includes research, experimentation, ideation, conceptualization, prototyping, iteration, and testing, specifically for the purpose of spurring adult learning. Develop and deliver comprehensive learning experiences that are aligned with stakeholders’ business objectives. Implement experiential learning through live ILT/VILT, eLearning, and other methodologies, based on the approach best suited to that audience of learners. Focus on the learner and the process the learner goes through to apply new knowledge. Work to deeply understand learner goals, challenges, and unique needs to define the learning journey, including potentially defining different learning personas. Build experiences and practices that expressly ensure that the learning journey is memorable, engaging, relevant, and informative. Consistently gather learner feedback and stakeholder input to inform and iterate on design decisions. Leverages data to enhance and validate learning experiences. Use creative problem solving, design thinking, and user experience practices to define progressive approaches to providing powerful learning experiences. Other duties as assigned.

Preferred Qualifications

• Prior experience creating and delivering experiential learning designed for adult learners.
• Educational focus in Education, Instructional Design, Cognitive Science, or related field of study preferred.
• Strong knowledge and experience in applying design thinking and user experience practices.
• Strong analytical and problem-solving skills.
• Experience with survey creation and data analytics.
• Experience with one or more eLearning content authoring tools, such as Articulate 360 or Adobe Creative Cloud.
• Experience with Microsoft Office 365 applications.
• Experience in clearly articulating a business case, defining outcomes, and effectively communicating to multiple stakeholders, including executive leadership.
• Superior verbal and written communication skills.
• Bachelor's degree or equivalent 3+ years of experience in a similar position

We believe People Matter, so we offer benefits that go beyond: Monthly paid volunteer hours and donation matching to benefit our communities Employee Resource Groups that help you grow with us Fertility and family planning services Up to 12-weeks of fully paid parental leave Mental health care, including free counseling sessions: We'll help you fund your learning journey with generous tuition reimbursement Pet insurance discounts And more! Be Your Best Self. Be Berkadia.

Berkadia, as an equal opportunity employer, celebrates our employees’ unique differences, which we believe drives personal and company-wide innovation and creates a people‑first culture where your career can take the long view. To achieve these goals, we are committed to the full inclusion of all qualified individuals, without regard to race, religion, age, color, national origin, gender, sexual orientation, gender identity or expression, marital status, domestic partner status, military and veteran status, disability, pregnancy, parental status, genetic information, political affiliation, or any other status protected by federal, state and local laws.

In keeping with our commitment, Berkadia takes the necessary steps to provide a workplace free from harassment and discrimination, as well as access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation to take part in the interview process, please contact [e-mail].

You have rights under Federal and State employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. If you apply for this role, you are acknowledging "Berkadia's Application Policy" and "Berkadia's Privacy Policy". Please click the following links for more information about: EEOC, Employee Rights under the FMLA, EPPA.