Manager - Learning & Development

N1000 Berkadia Commercial Mortgage LLC; Ambler (Montgomery County); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Up to 12-weeks parental leave

Tuition reimbursement

Mental health care

Volunteer hours

Job summary

Berkadia is seeking a Manager of Learning & Development to lead enterprise learning portfolios, including Risk and Compliance learning, onboarding, and AI fluency. You will partner with Compliance, Risk, Legal, and People teams to translate requirements into practical programs and measure impact.

You will own program roadmaps, manage scope and timelines, and stay hands-on with facilitation, content development, and vendor collaboration.

Qualifications

• Experience leading enterprise or cross-functional learning programs from needs analysis through delivery and measurement.
• Strong consulting and relationship skills, with the ability to turn business, risk and capability into clear plans.
• Hands-on leader who can juggle priorities, deliverables, facilitate, and keep work moving in a changing environment.

Responsibilities

• Own roadmap for assigned learning portfolios, incl. priorities, timelines, resources, and success metrics.
• Lead Risk and Compliance learning portfolio with stakeholders to turn requirements into practical learning.
• Oversee onboarding content to ensure a strong new-hire experience and current content.
• Lead enterprise skills work, including AI fluency and digital skills development.
• Define outcomes and KPIs, review data, and provide insights to stakeholders.
• Manage competing priorities, risks, and timelines; escalate major tradeoffs.

Skills

Enterprise learning

Stakeholder consulting

Project leadership

Facilitation

AI fluency

Learning technology

Job description

Be Part of the Next. Be Berkadia. Berkadia is built on deep expertise, strong relationships, and a commitment to excellence across the commercial real estate industry. What sets us apart is our people. As a values-driven organization, we foster a culture where collaboration thrives, growth is encouraged, and employees are empowered to make an impact. Together, our people strengthen our business and help shape the future of Berkadia. Are you ready to be part of the next? Discover your next opportunity at Berkadia and apply today.

The Manager - Learning & Development leads assigned enterprise learning portfolios and works with stakeholders to identify capability needs, recommend solutions, and deliver programs that support performance, readiness, and risk mitigation. This role is the primary lead for Risk and Compliance learning, onboarding, and enterprise skills work, including AI fluency. It combines roadmap and portfolio ownership with hands‑on program management, facilitation, content development, and measurement. This is a role that both shapes the plan and does the work to make it happen.

Responsibilities

• Own roadmap for assigned learning portfolios, including priorities, timelines, resources, and how success is measured.
• Lead the Risk and Compliance learning portfolio, partnering with Compliance, Risk, Legal, and the People Team to turn requirements into practical learning and reinforcement.
• Own learning‑related onboarding, making sure required and role‑relevant content is current, coordinated, and part of a clear new‑hire experience.
• Lead enterprise skills and capability work, including AI fluency, digital skills, and professional development.
• Support enterprise skills architecture and capability frameworks by gathering input and turning priorities into practical development approaches.
• Consult with stakeholders to understand the business need, decide whether learning is the right answer, and recommend a solution that fits.
• Lead programs from discovery and planning through launch, adoption, measurement, and ongoing improvement.
• Stay hands‑on with the work, including facilitating sessions when necessary, building presentations and learning resources, coordinating communications, and doing what it takes to move things forward.
• Partner with subject matter experts, designers, facilitators, and vendors to build and sustain quality learning solutions.
• Define outcomes and KPIs, review learning and business data, and share clear insights and recommendations.
• Manage competing priorities, risks, and timelines, escalating major tradeoffs and enterprise‑level decisions.
• Build trusted stakeholder relationships and grow consulting skills that lead toward broader learning partnership work.
• Stay current on learning practices, technology, AI, and compliance trends.
• Other duties as assigned.

Preferred Qualifications

• Experience leading enterprise or cross‑functional learning programs from needs analysis through delivery and measurement.
• Strong consulting and relationship skills, with the ability to turn business, risk and capability into clear plans.
• A hands‑on leader who can juggle priorities, build real deliverables, facilitate, and keep work moving in a changing environment.
• Working knowledge of modern learning practices, learning technology, data and measurement, skills‑based approaches, and AI fluency.

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Benefits

• Monthly paid volunteer hours and donation matching to benefit our communities
• Employee Resource Groups that help you grow with us
• Fertility and family planning services
• Up to 12‑weeks of fully paid parental leave
• Mental health care, including free counseling sessions:
• We'll help you fund your learning journey with generous tuition reimbursement
• Pet insurance discounts
• And more!

Be Your Best Self. Be Berkadia.

Berkadia, as an equal opportunity employer, celebrates our employees’ unique differences, which we believe drives personal and company‑wide innovation and creates a people‑first culture where your career can take the long view. To achieve these goals, we are committed to the inclusion of all qualified individuals, without regard to race, religion, age, color, national origin, gender, sexual orientation, gender identity or expression, marital status, domestic partner status, military and veteran status, disability, pregnancy, parental status, genetic information, political affiliation, or any other status protected by federal, state and local laws. In keeping with our commitment, Berkadia takes the necessary steps to provide a workplace free from harassment, discrimination, and unlawful retaliation, as well as access and reasonable accommodations for individuals with disabilities and sincerely held religious beliefs. If you require a reasonable accommodation to take part in the interview process, please contact [e-mail].

You have rights under federal, state and local employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. If you apply for this role, you are acknowledgingBerkadia's Application PolicyandBerkadia's Privacy Policy.

At Berkadia, our people are shaping the future of commercial real estate. With industry‑leading investments in people and technology, we’re building a culture where amazing people (like you) can do their best work as they learn, grow, and succeed. We work hard because we love what we do, and we never sacrifice our values along the way. Whether your talents lie in mortgage banking, investment sales, loan servicing, marketing, operations, finance, human resources, management, innovation, or something different altogether, we invite you to explore a wide range of commercial real estate jobs and Be Part of the Next.