Manager, Learning Center

Harford Community College; Bel Air (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

An established institution is seeking a dynamic Learning Center Manager to lead innovative academic support programs that enhance student success. This role involves collaborating with faculty and staff to create data-driven initiatives, overseeing operations, and fostering a culture of innovation. The ideal candidate will have a Master's degree and experience in academic support, along with strong leadership and interpersonal skills. Join a forward-thinking college dedicated to providing enriching educational experiences and making a meaningful impact in the community.

Benefits

Paid college break

Sick leave

Paid vacation

Personal leave days

Health benefits

Vision benefits

Dental benefits

Tuition waiver

Tuition reimbursement

Retirement plans

Qualifications

• Master's degree required; 2 years in academic support services.
• Experience in developing data-driven academic initiatives.

Responsibilities

• Lead development of academic support programs for student success.
• Supervise staff and manage daily operations of the Learning Center.

Skills

Innovative academic initiatives

Academic support practices

Tutoring methodologies

Data evaluation

Interpersonal skills

Educational technologies

Education

Master's degree in a related field

Tools

Online tutoring platforms

Data assessment tools

Job description

Position Information

Harford Community College (HCC) has been a vital part of Harford County since 1957. As a mid-sized, comprehensive institution, we're committed to delivering high-quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever-evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our vision and values, visit our website.

Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ADAA employer, including disability and protected veteran status.

Excellent benefits package, including 2 weeks paid college break, 15 days of sick leave, 18 days paid vacation and 3 personal leave days. Eligible for health, vision and dental benefits, flexible spending accounts, identity theft plan, and legal benefit plan. Receive paid basic life & long-term disability insurance; employee paid supplemental life insurance available. Participation is required the mandatory retirement plan & two optional retirement plans are available (403b with match after 1 year & 457b). Receive paid basic life & long-term disability insurance. Tuition waiver for HCC classes and tuition reimbursement are also available!

Master's degree in a related field required.

Minimum of 2 years of experience in academic support services and 2 years of supervisory experience

Monday to Friday, 8:30 a.m. to 4:30 p.m. Saturday and evening hours may be required. Final schedule to be determined by the supervisor.

Position Title	Manager, Learning Center
Posting Category	Full-Time Staff
Starting salary range	$60,774-$79,007
Faculty Position (if applicable)
About Harford Community College
Affirmative Action and Equal Employment Opportunity Statement
Benefits
Job Description	The Learning Center Manager leads the development and implementation of innovative academic support programs that drive student success. Working collaboratively with faculty, staff, and administrators, the Learning Center Manager creates and implements dynamic, data-driven initiatives that enhance learning experiences for a diverse student population. This role also oversees the day-to-day operations of the College's Learning Center and is responsible for analyzing service usage data; training, scheduling, and supervising staff; and ensuring effective and efficient operations. Duties include but are not limited to: Provide visionary leadership to develop and expand academic support services that proactively address student learning needs. Foster a culture of innovation, continuously exploring new strategies, technologies, and approaches to enhance student success. Recruit, mentor, supervise, and inspire a team of academic tutors, ensuring a student-centered and inclusive learning environment. Collaborate with faculty and staff to identify academic challenges and implement targeted, evidence-based interventions. Design, assess, and refine data-informed academic support initiatives, workshops, and services that promote skill development and academic confidence. Develop and implement data-driven procedures to enhance operational efficiency and effectiveness. Participate in college committees and workgroups related to student success and academic support. Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia; non-residents are expected to relocate to meet this requirement. Applicants must be currently authorized to work in the United States, as the College does not offer Visa sponsorship for this position
Required Education
Required Experience
Required Knowledge, Skills, & Abilities	Experience developing and implementing innovative, data-driven academic initiatives, services, and workshops. Strong understanding of academic support practices, tutoring methodologies, and high-impact practices. Knowledge of learning strategies for diverse student populations, including underrepresented and first-generation college students. Experience using data and assessment tools to evaluate program effectiveness and guide decision-making. Experience managing teams and coordinating programs or services. Excellent interpersonal and communication skills Ability to supervise operations of the Learning Center, including hiring, training, supervising, and evaluating staff, delegating workloads, and monitoring equipment Proficiency with educational technologies, online tutoring platforms, and online learning platforms Ability to assist with budgetary functions
Preferred Qualifications	Two years of experience working in an academic learning center at a community college Tutoring experience at the college level CRLA training and experience leading CRLA-certified programs
Hours per Week	40 - 100%
General Weekly Work Schedule

Posting Detail Information

Posting Number	2025-034FSFA
Number of Vacancies	1
Open Date
Close Date	05/27/2025
Open Until Filled	No