Manager, Laboratory

Norton Healthcare; Louisville (KY); On-site; USD 100,000 - 140,000; Full time

Job summary

Norton Healthcare in Louisville, KY seeks an experienced laboratory leadership professional to oversee daily lab operations, ensure documentation quality, maintain inventory, and drive regulatory compliance in a high‑volume clinical setting.

The role partners with the Laboratory Administrative Director to standardize processes, improve patient and physician satisfaction, control costs, and ensure safety and quality across all areas.

Qualifications

• Bachelor degree with three years experience as MT/MLS, MLT, HT/HTL, CT, or QCYM
• With Master degree, one year experience as credentialed MT/MLS, MLT, HT/HTL, CT, or QCYM
• One of: CT or HTL or MT/MLS or QCYM
• Three years regulatory and compliance in a healthcare setting
• Master Degree in Medical Lab Science

Responsibilities

• Manage workload and evaluate lab personnel competency; troubleshoot specimen problems to ensure timely, accurate testing.
• Review QC, instrument maintenance, troubleshooting; maintain reagents and supplies within budget.
• Meet or exceed facility, departmental and personal quality improvement goals.
• Oversee lab equipment testing; ensure development and approval of testing policies and procedures; review validation studies and statistics; act as technical resource.
• Interview and hire applicants; oversee training of new employees and students; perform appraisals; address employee issues; match hours with workload; provide monthly staff communication.

Education

Bachelor degree in relevant field (MT/MLS/MLT/HT/HTL/CT/QCYM)

Master degree (MT/MLS/MLT/HT/HTL/CT/QCYM)

One of CT or HTL or MT/MLS or QCYM

Job description

Responsibilities

The position is responsible for the smooth operation of the clinical laboratory. They will oversee the day to day operation of the laboratory to ensure smooth operation; completeness of documentation: quality of work and quality control. They will be expected to learn and understand all aspects of the clinical laboratory process for their assigned area(s). They will be responsible for maintaining appropriate inventory levels. They will work with the Laboratory Administrative Director to improve patient, physician and employee satisfaction; to standardize operations with other facilities and reduce costs; to assure that all regulatory agency standards are met or exceeded; to assure that all system, facility and departmental goals are met or exceeded; to provide a safe working environment for employees; they will work closely with other departments to streamline processes and resolve issues.

Key Accountabilities:

• Manages and monitors workload and evaluates on an ongoing basis administration of services, competency and evaluation of laboratory personnel. Responsible for troubleshooting specimen problems, resolution of reported problems, and oversight of sample preparation to ensure testing is timely and accurate.
• Reviews quality control, instrument maintenance and troubleshooting; work performed and corrective actions taken. Maintains reagent and supply inventory levels to budget.
• Works to meet or exceed facility, departmental and personal quality improvement goals.
• Monitors the set up equipment /instrument(s) for laboratory testing. Ensures the development and approval of testing policies and procedures: Reviews validation studies and statistical analysis of testing. Acts as technical resource.
• Interviews and hires job applicants; oversees training of new employees and students; performs employee appraisals; addresses employee issues. Matches personnel hours with work load to meet budget. Provides monthly communication to staff.

Qualifications

Required:

• With Bachelor degree, three (3) years of experience as an Applicant and/or credentialed Medical Technologist/Medical Lab Scientist (MT/MLS), Medical Lab Technician (MLT), Histotechnologist (HTL), Histotechnician (HT), Cytotechnologist (CT); Cytometrist (QCYM). An Applicant is one who has completed their education requirement within their discipline but has not yet taken and passed the credentialing exam.
• With Master degree, one (1) year of experience as credentialed Medical Technologist/Medical Lab Scientist (MT/MLS), Medical Lab Technician (MLT), Histotechnologist (HTL), Histotechnician (HT), Cytotechnologist (CT); Cytometrist (QCYM).
• One of: CT or HTL or MT/MLS or QCYM

Desired:

• Three (3) years regulatory and compliance in a healthcare settin
• Master Degree in Medical Lab Science