Manager, Laboratory

Norton Healthcare, Inc.; Louisville (KY); On-site; USD 85,000 - 110,000; Full time

Job summary

Norton Healthcare, Inc. is seeking a laboratory operations leader to oversee daily clinical laboratory activities, ensuring quality, compliance, and efficient workflow.

The role emphasizes staff management, process improvement, and adherence to regulatory standards across assigned areas. The position requires a Bachelor’s in Medical Laboratory Science with MT/MLS credentials and progressive experience in quality control, documentation, and instrument troubleshooting.

Qualifications

• Bachelor's degree in Medical Laboratory Science or related field.
• Master's degree preferred with 1 year credentialed MT/MLS/MLT/HT/HTL/CT/QCYM experience.
• Credential: CT/HTL/MT/MLS/QCYM required or pursued.

Responsibilities

• Oversee day-to-day clinical laboratory operations and ensure documentation quality.
• Monitor quality control, instrument maintenance, and corrective actions to meet timelines.
• Manage training, hiring, and performance appraisals; align staffing with workload and budget.

Skills

Quality control

Leadership

Regulatory compliance

Instrument troubleshooting

Documentation

Education

Bachelor's degree in Medical Laboratory Science

Master's degree in Medical Laboratory Science

Credentials: MT/MLS/HT/HTL/CT/QCYM

Tools

Laboratory instruments

QC software

Job description

Responsibilities

The position is responsible for the smooth operation of the clinical laboratory. They will oversee the day to day operation of the laboratory to ensure smooth operation; completeness of documentation: quality of work and quality control. They will be expected to learn and understand all aspects of the clinical laboratory process for their assigned area(s). They will be responsible for maintaining appropriate inventory levels. They will work with the Laboratory Administrative Director to improve patient, physician and employee satisfaction; to standardize operations with other facilities and reduce costs; to assure that all regulatory agency standards are met or exceeded; to assure that all system, facility and departmental goals are met or exceeded; to provide a safe working environment for employees; they will work closely with other departments to streamline processes and resolve issues.

Key Accountabilities:

• Manages and monitors workload and evaluates on an ongoing basis administration of services, competency and evaluation of laboratory personnel. Responsible for troubleshooting specimen problems, resolution of reported problems, and oversight of sample preparation to ensure testing is timely and accurate.
• Reviews quality control, instrument maintenance and troubleshooting; work performed and corrective actions taken. Maintains reagent and supply inventory levels to budget.
• Works to meet or exceed facility, departmental and personal quality improvement goals.
• Monitors the set up equipment /instrument(s) for laboratory testing. Ensures the development and approval of testing policies and procedures: Reviews validation studies and statistical analysis of testing. Acts as technical resource.
• Interviews and hires job applicants; oversees training of new employees and students; performs employee appraisals; addresses employee issues. Matches personnel hours with work load to meet budget. Provides monthly communication to staff.

Qualifications

Required:

• With Bachelor degree, three (3) years of experience as an Applicant and/or credentialed Medical Technologist/Medical Lab Scientist (MT/MLS), Medical Lab Technician (MLT), Histotechnologist (HTL), Histotechnician (HT), Cytotechnologist (CT); Cytometrist (QCYM). An Applicant is one who has completed their education requirement within their discipline but has not yet taken and passed the credentialing exam.
• With Master degree, one (1) year of experience as credentialed Medical Technologist/Medical Lab Scientist (MT/MLS), Medical Lab Technician (MLT), Histotechnologist (HTL), Histotechnician (HT), Cytotechnologist (CT); Cytometrist (QCYM).
• One of: CT or HTL or MT/MLS or QCYM

Desired:

• Three (3) years regulatory and compliance in a healthcare settin
• Master Degree in Medical Lab Science