Manager, Internal Communications

Global Sports Jobs Limited; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Performance bonus

Medical/dental/vision insurance

Life/AD&D insurance

Short/long-term disability

Fertility assistance

Wellbeing allowance

Educational assistance

Mental health support

HSA/FSAs

401(k) retirement plan

Paid time off

Job summary

The NBA seeks a Manager, Internal Communications to develop and execute employee communications that inform, engage and align staff with business priorities. You will oversee editorial planning, craft employee-focused content and coordinate across internal channels with stakeholders across the organisation.

You will translate updates and programmes into accessible messages, manage multiple priorities in a fast-paced environment, and partner with HR, IT, and Legal to support engagement

Qualifications

• Bachelor’s degree in communications or related field, or equivalent experience.
• 5–7 years of internal/corporate communications experience.
• Excellent writing, editing, and storytelling abilities.
• Ability to manage multiple stakeholder-driven projects with deadlines.
• Translate complex information into clear employee communications.
• Detail-oriented with strong organizational skills.
• Collaborative with cross-functional teams.
• Experience using data to improve content and channel performance.

Responsibilities

• Develop and execute internal communications plans aligned with priorities.
• Draft and edit employee emails, intranet stories, Slack content, and more.
• Manage day-to-day intranet content planning and QA.
• Recommend channels, formats, and timing for communications.
• Build relationships with HR, Facilities, IT, Legal and others.
• Produce recurring reports on performance and engagement.
• Ensure consistent messaging across employee channels.
• Support HR Centers of Excellence communications efforts.

Skills

Strong writing

Editing and storytelling

Project management

Stakeholder management

Translate complex information

Attention to detail

Cross-functional collaboration

Use of data for content improvement

Education

Bachelor’s degree in communications or related field

Tools

InDesign

Job description

About the Role

The Manager, Internal Communications supports the development and execution of communications that keep employees informed, connected and aligned with the NBA's business priorities. Reporting to the Director, Internal Communications Strategy, the role manages day-to-day editorial planning, develops employee-facing content, coordinates communications across internal channels and partners with stakeholders throughout the organisation to deliver clear, timely and engaging communications. The Manager serves as a key connector between the Internal Communications team and cross-functional partners, translating organisational updates, employee programmes and business initiatives into communications that are relevant and accessible to employees.

Key Responsibilities

• Support the development and execution of communications plans in support of organisational priorities, employee initiatives and key business milestones.
• Draft and edit employee emails, intranet stories, Slack content and other internal communications.
• Support the day-to-day management of the employee intranet, including content planning, publishing and quality control.
• Recommend appropriate channel, format and timing for communications based on audience needs and communications objectives.
• Build relationships with partners across Human Resources, Facilities, Information Technology, Social Responsibility, Legal and other departments.
• Develop and execute recurring reports that highlight performance, employee interests and opportunities for improvement.
• Help maintain consistent messaging across employee channels.
• Help develop messaging across HR Centres of Excellence, including Talent, Development, Total Rewards, Recognition and Business Partnership, ensuring communications align with HR priorities and support company-wide engagement efforts.

Required Experience & Qualifications

• Bachelor's degree in communications, public relations, journalism, marketing or a related field, or equivalent professional experience.
• 5-7 years' experience in internal communications, corporate communications, public relations, journalism or a related discipline.
• Strong writing, editing and storytelling skills, with the ability to tailor content for different audiences and channels.
• Demonstrated experience managing communications projects involving multiple stakeholders, deadlines and approvals.
• Ability to translate complex information into clear, concise and engaging employee communications.
• Strong judgement, attention to detail and organisational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Collaborative approach and demonstrated ability to build productive cross-functional relationships.
• Experience using communications data or audience feedback to improve content and channel performance.

Preferred Skills

• Experience supporting HR communications.
• Experience managing an employee intranet, newsletter or editorial calendar.
• Familiarity with email measurement, content management and employee engagement platforms.
• Experience communicating organisational changes, business priorities or employee programmes.
• Experience in InDesign or another design platform.
• Experience in a global, matrixed or highly visible organisation.

Workplace

• The NBA currently provides eligible employees the option of working remotely one day per week.

Benefits & Perks

• Employees currently are eligible to receive an annual discretionary performance bonus, awarded at the sole discretion of the Company and subject to any terms and conditions set by the Company.
• Employees and/or eligible dependents may be eligible to participate in Company-sponsored employee benefit programmes.
• Medical, dental and vision insurance.
• Life/AD&D insurance.
• Short- and long-term disability.
• Fertility and family-forming assistance.
• Wellbeing allowance.
• Educational assistance.
• Mental health coaching/therapy.
• Tax-advantaged accounts such as HSA and healthcare/dependent care FSAs.
• 401(k) retirement plan.
• Time off benefits including vacation, sick time and personal days.