Manager, Internal Communications

National Basketball Association (NBA); New York (NY); Hybrid; USD 90,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life/AD&D insurance

Short- and long-term disability

Fertility and family-forming support

Wellbeing allowance

Educational assistance

Mental health coaching/therapy

401(k) retirement plan

Time off benefits

Job summary

The National Basketball Association (NBA) is seeking a Manager, Internal Communications to develop and execute employee-focused content, manage day-to-day editorial planning, and coordinate communications across internal channels to keep staff informed, connected and aligned with the NBA's priorities.

Reporting to the Director, Internal Communications Strategy, this role will translate organizational updates and HR programs into clear, engaging messaging and collaborate with cross-functional

Qualifications

• Bachelor's degree in communications, public relations, journalism, marketing or related field.
• 5-7 years’ experience in internal communications, corporate communications, public relations, journalism or related discipline.
• Strong writing and storytelling skills with ability to tailor content for audiences and channels.

Responsibilities

• Support development and execution of communications plans in support of organizational priorities, employee initiatives and key business milestones.
• Draft and edit employee emails, intranet stories, Slack content and other internal communications.
• Support day-to-day management of the employee intranet, including content planning and quality control.
• Recommend appropriate channel, format and timing for communications based on audience needs.
• Build relationships with partners across HR, Facilities, IT, Social Responsibility, Legal and other departments.
• Develop and execute recurring reports that highlight performance and opportunities for improvement.
• Help maintain consistent messaging across employee channels.
• Help develop messaging across HR Centers of Excellence to align with priorities.

Job description

WORK OPTION: The NBA currently provides eligible employees the option of working remotely one day per week.

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Essential Functions And Job Summary

The Manager, Internal Communications supports the development and execution of communications that keep employees informed, connected and aligned with the NBA's business priorities. Reporting to the Director, Internal Communications Strategy, this role will manage day-to-day editorial planning, develop employee-facing content, coordinate communications across internal channels and partner with stakeholders throughout the organization to deliver clear, timely and engaging communications.

The Manager, Internal Communications will serve as a key connector between the Internal Communications team and cross-functional partners, translating organizational updates, employee programs and business initiatives into communications that are relevant and accessible to employees.

Major Responsibilities

• Support development and execution of communications plans in support of organizational priorities, employee initiatives and key business milestones
• Draft and edit employee emails, intranet stories, Slack content and other internal communications
• Support the day-to-day management of the employee intranet, including content planning, publishing and quality control
• Recommend appropriate channel, format and timing for communications based on audience needs and communications objectives
• Build relationships with partners across Human Resources, Facilities, Information Technology, Social Responsibility, Legal and other departments
• Develop and execute recurring reports that highlight performance, employee interests and opportunities for improvement
• Help maintain consistent messaging across employee channels
• Help develop messaging across HR Centers of Excellence, including Talent, Development, Total Rewards, Recognition and Business Partnership, ensuring communications align with HR priorities and support companywide engagement efforts

Required Education/Professional Experience

• Bachelor's degree in communications, public relations, journalism, marketing or a related field, or equivalent professional experience
• 5-7 years’ experience in internal communications, corporate communications, public relations, journalism or related discipline

Required Skills/Knowledge Attributes

• Strong writing, editing and storytelling skills, with the ability to tailor content for different audiences and channels
• Demonstrated experience managing communications projects involving multiple stakeholders, deadlines and approvals
• Ability to translate complex information into clear, concise and engaging employee communications.
• Strong judgment, attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Collaborative approach and demonstrated ability to build productive cross-functional relationship
• Experience using communications data or audience feedback to improve content and channel performance

Preferred

• Experience supporting HR communications
• Experience managing an employee intranet, newsletter or editorial calendar
• Familiarity with email measurement, content management and employee engagement platforms
• Experience communicating organizational changes, business priorities or employee programs
• Experience in InDesign or other design platform
• Experience in a global, matrixed or highly visible organization

Salary Range

$90,000-$105,000

Job Posting Title

Manager

Employees currently are eligible to receive an annual discretionary performance bonus, awarded at the sole discretion of the Company and subject to any terms and conditions set by the Company. Employees and/or eligible dependents may be eligible to participate in the following Company-sponsored employee benefit programs: medical; dental; vision; life/AD&D insurance; short- and long-term disability; fertility and family-forming assistance; wellbeing allowance; educational assistance; mental health coaching/therapy; tax advantaged accounts such as HSA and healthcare/dependent care FSAs; a 401(k) retirement plan; and time off benefits that include vacation, sick time, and personal days.

We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law.

About The NBA

The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2025-26 season featured a record 135 international players from a record-tying 43 countries. The NBA's digital assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.5 billion likes and followers globally across all leagues, team and player platforms. The NBA's Tap to Watch provides seamless access to local, national and global live game telecasts via the NBA App, NBA.com, third-party digital platforms and NBA partner platforms. NBA Cares, the NBA's global social impact platform, drives change on issues facing fans and communities in the areas of health and wellness, civic engagement, social justice and inclusion, and sustainability.