Manager, Inside Plant (ISP)

Charter Communications; North Oxford (MA); On-site; USD 98,900 - 175,300; Full time

Job summary

Spectrum is seeking a Manager, ISP to lead Inside Plant Operations in North Oxford, MA. You will oversee the reception, distribution of off-air programming, and the infrastructure design, installation, and maintenance across headend, hub, colocations, and OTN facilities.

The role requires 8+ years of engineering experience with at least 2 years in management, plus project management experience. A valid driver’s license is mandatory, and knowledge of FCC regulations is essential.

Qualifications

• Bachelor's degree in engineering or related field, or equivalent work experience.
• 8+ years engineering experience.
• 2+ years management/supervisory experience.
• 2+ years project management experience.
• Must possess and maintain a valid Driver's License with a safe driving record.
• Knowledge of Spectrum products, HFC, and related FCC regulations.

Responsibilities

• Oversee staff responsible for reception and distribution of off-air programming via coaxial and fiber technologies.
• Manage infrastructure design, installation, and ongoing operation/repair of headend, hub, colocations, and OTN facilities.
• Support end user turn‑up and activations and manage on‑call rotation as needed.
• Ensure disciplined execution of work tasks and drive capex/opex forecasting.

Skills

Engineering expertise

Team leadership

Project management

Strategic planning

Decision making under pressure

Communication

FCC compliance knowledge

HVAC knowledge

Power distribution knowledge

Analog/Digital transmission theory

Education

Bachelor's degree in engineering

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you ready to lead Spectrum's Inside Plant Operations staff and facilities? As the Manager, ISP you will oversee disciplined operational practices, strategic planning, and cross-functional collaboration. You will manage staff responsible for the reception, and distribution of off-air transport programming utilizing coaxial cable, and fiber optic transmission technologies. You will manage all critical infrastructure design and installation. This includes the installation, construction, operation, and repair of all equipment associated with the headend, hub, colocations and optical transport network (OTN) facilities. Support enterprise end user turn up and activations and manage on-call rotation as necessary.

How You'll Make an Impact

• Ensure structured, consistent, and disciplined execution of work tasks
• Maintain support and upgrade critical infrastructure hardware, including but not limited to AC/DC power systems, HVAC systems and fire suppression
• Participate in preparing and executing capex/opex forecasting
• Responsible for employee lifecycle, including performance management of staff

Working Conditions

• Work in a 24x7, fast-paced environment
• Exposure to continuous moderate noise

What You'll Bring to Spectrum

Required Qualifications

Education

• Bachelor's degree in engineering or related field, and / or equivalent work experience

Experience

• 8+ years engineering experience
• 2+ years management/supervisory experience
• 2+ years project management experience

License

• Must possess and maintain a valid Driver's License with a safe driving record

Skills

• Knowledge of Spectrum products and services and HFC
• Ability to handle multiple projects, tasks, make decisions, and solve problems while working under pressure
• Ability to supervise and motivate others
• Ability to use personal computer and software applications
• Knowledge of all FCC compliance reports and other rules and regulations
• Demonstrated understanding of applicable local, state, federal, and OSHA rules and regulations
• Demonstrated understanding of HVAC and power distribution systems
• Knowledge of Analog Transmission Line Theory, Electronic theory, Federal Communications Commission regulations, Fiber Optic theory, National Electric Code and National Electric Safety Code

Preferred Qualifications

• Knowledge of critical facility construction/maintenance

The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.