Manager, Maintenance

Spectrum; Altoona (WI); On-site; USD 90,000 - 140,000; Full time

Job summary

Spectrum is seeking a Maintenance Manager in Wisconsin to lead plant maintenance and engineering, coordinate cross-department efforts, and mentor staff. You’ll drive reliability and regulatory compliance while delivering a seamless customer experience.

You’ll oversee budgets, guide field operations, and act as SME for Spectrum tools. The role requires 5+ years in system engineering and 2+ years in management, with a bachelor’s in electronics and relevant certifications.

Qualifications

• Bachelor's degree in electronic engineering or equivalent.
• NCTI Advanced Technical Certification or SCTE Certification or equivalent.
• 5+ years of system engineering experience.
• 2+ years of management experience.
• FCC/OSHA compliance knowledge is beneficial.

Responsibilities

• Direct all plant maintenance operations to uphold cable plant integrity and ensure service quality.
• Oversee contract labor resources to meet scope and quality standards.
• Provide technical guidance to field locations and regional offices.
• Serve as SME for Spectrum tools including Node Health Report, Node Slayer and CPE telemetry.
• Support training initiatives for maintenance technicians.
• Prepare and monitor capital and operating budgets to control expenses.
• Ensure compliance with FCC standards, safety protocols, and inventory controls.
• Maintain records for system, regional, corporate, and government requirements.
• Develop and mentor frontline leadership teams to drive performance.

Skills

TCP/IP knowledge

Spectrum product knowledge

Physical safety skills

Cable networking experience

Test equipment proficiency

Leadership skills

Regulatory compliance understanding

Education

Bachelor's degree in electronic engineering

NCTI Advanced Technical Certification or SCTE Certification

Tools

Node Health Report

Node Slayer

CPE telemetry

Gaffs and bucket trucks

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you excel at leading technical teams andmaintainingoperational integrity? Join Spectrum as a Maintenance Manager, whereyou’lloversee plant maintenance and engineering, coordinate cross-department efforts and mentor staff. Your leadership will ensure system reliability, regulatorycomplianceand a seamless customer experience—making a lasting impact on our network’s performance.

How You’ll Make an Impact

• Direct all plant maintenance operations to uphold cable plant integrity and deliver consistent voice, video and data quality
• Oversee contract labor resources, ensuring adherence to scope of work and quality standards
• Provide technical guidance to field locations and regional offices on technologies, operational standards and staff development
• Serve as subject matter expert for Spectrum tools including Node Health Report, Node Slayer and CPE telemetry
• Support and drive company-wide training initiatives for maintenance technicians
• Prepare and monitor capital and operating budgets to control expenses and optimize cash flow
• Evaluate procedures and ensure compliance with FCC standards, inventory control and safety protocols
• Maintain accurate records for system, regional, corporate and government requirements
• Develop and mentor frontline leadership teams to drive performance and engagement

Working Conditions

• Majority of work performed in an office environment
• Some travel and field work
• Work outdoors at heights in all weather conditions and at all times
• Work in confined, poorly ventilated spaces with heat, dust, etc. exposure

What You’ll Bring to Spectrum

Required Qualifications

Education

• Bachelor's degree in electronic engineering or equivalent
• NCTI Advanced Technical Certification or SCTE Certification or equivalent

Experience

• 5+ years of system engineering experience
• 2+ years of management experience

Skills

• Advanced understanding of TCP/IP stack and abstraction layers
• Knowledge of Spectrum products, services, proofs of performance, construction practices and Headend operations
• Ability to safely use weight-bearing equipment including gaffs, harnesses, ladders and bucket trucks
• Skill in making cable connections in tight spaces, measuring distances and splicing coaxial cable
• Proficient with test equipment, computers, handheld communication devices and applications
• Able to carry, climb and operate extension ladders (approx. 32 ft high and 90 pounds)
• Effective at handling multiple projects, prioritizing tasks, maintaining confidentiality and solving problems under pressure
• Demonstrated leadership skills
• Understanding of applicable local, state and federal regulations, OSHA rules, power distribution systems, analog transmission line theory, electronic theory, fiber optic theory, National Electric Code and National Electric Safety Code
• Knowledge of HFC, advanced video and IP networks
• Familiarity with capital and operating budget processes, Microsoft Office and FCC compliance reports

Preferred Qualifications

Education

• FCC General Radio Telephone/Radio Telegraph license or equivalent

#LI-SS1 TMN230 2026-79870 2026

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

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We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.