Manager, Inside Plant (ISP)

Spectrum; North Oxford (MA); On-site; USD 98,900 - 175,300; Full time

Job summary

Spectrum is seeking a Manager, ISP to lead Inside Plant Operations and facilities across headend, hub, colocations and OTN facilities. You will oversee operational practices, strategic planning, and cross-functional collaboration, guiding staff responsible for reception and distribution of off-air programming using coaxial and fiber technologies.

You will manage critical infrastructure design, installation, operation, and repair, support end-user activations, and run on-call rotations in a 24x7

Qualifications

• Bachelor’s degree in engineering or related field, or equivalent work experience.
• 8+ years of engineering experience.
• 2+ years of management or supervisory experience.
• 2+ years of project management experience.

Responsibilities

• Oversee reception and distribution of off-air programming using coax and fiber.
• Design, install, operate, and repair headend, hub, colocations, and OTN infrastructure.
• Lead staff with disciplined task execution and cross-functional collaboration.
• Support enterprise end-user turn-up and activations; manage on-call rotation.

Skills

FCC compliance

HVAC systems

Power distribution

Project management

Staff supervision

Leadership

Education

Bachelor’s degree in engineering or related field

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you ready to lead Spectrum’s Inside Plant Operations staff and facilities? As the Manager, ISP you will oversee disciplined operational practices, strategic planning, and cross-functional collaboration. You will manage staff responsible for the reception, and distribution of off-air transport programming utilizing coaxial cable, and fiber optic transmission technologies. You will manage all critical infrastructure design and installation. This includes the installation, construction, operation, and repair of all equipment associated with the headend, hub, colocations and optical transport network (OTN) facilities. Support enterprise end user turn up and activations and manage on-call rotation as necessary.

How You’ll Make An Impact

• Ensure structured, consistent, and disciplined execution of work tasks
• Maintain support and upgrade critical infrastructure hardware, including but not limited to AC/DC power systems, HVAC systems and fire suppression
• Participate in preparing and executing capex/opex forecasting
• Responsible for employee lifecycle, including performance management of staff

Working Conditions

• Work in a 24x7, fast-paced environment
• Exposure to continuous moderate noise

Required Qualifications

What You’ll Bring to Spectrum

Education

• Bachelor’s degree in engineering or related field, and / or equivalent work experience

Experience

• 8+ years engineering experience
• 2+ years management / supervisory experience
• 2+ years project management experience

License

• Must possess and maintain a valid Driver’s License with a safe driving record

Skills

• Knowledge of Spectrum products and services and HFC
• Ability to handle multiple projects, tasks, make decisions, and solve problems while working under pressure
• Ability to supervise and motivate others
• Ability to use personal computer and software applications
• Knowledge of all FCC compliance reports and other rules and regulations
• Demonstrated understanding of applicable local, state, federal, and OSHA rules and regulations
• Demonstrated understanding of HVAC and power distribution systems
• Knowledge of Analog Transmission Line Theory, Electronic theory, Federal Communications Commission regulations, Fiber Optic theory, National Electric Code and National Electric Safety Code

Preferred Qualifications

• Knowledge of critical facility construction/maintenance

EIP505 2026-78015 2026

Here, our employees don’t just have jobs, they’re building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.