Manager, Information Technology

Quest Diagnostics; Southfield (MI); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Day 1 Medical

Well-being programs

Blueprint for Wellness

healthyMINDS

Vacation & Health/Flex Time

MyDay off

FinFit coaching

401(k) match

Employee stock purchase

Life and disability insurance

Flexible Spending Accounts

Annual incentive plans

Matching gifts

Education assistance

Career advancement

Job summary

Quest Diagnostics in Michigan seeks a Technology Leader to steer Clinical Laboratory Information Systems (LIS) and connectivity for the Diagnostic Laboratory of Michigan (DLM). You will lead IT services delivery, collaborate with development teams and product managers, and foster strong client relationships to craft robust technology solutions and drive operational excellence.

This is a senior, strategic role requiring vision, influence across teams, and a focus on quality and reliability in

Responsibilities

• Lead technology execution and implementations for key clients ensuring seamless delivery of IT services
• Work with various development teams and product managers in the development and administration of the departmental budget and new enhancement requests
• Works together with software developers, business stakeholders, and supporting resources to plan and execute projects
• Foster strong client relationships and drive key technology solutions
• Act as primary liaison for strategic clients
• Manage escalations and monitor system performance with a proactive approach
• Delegates tasks, organizes, mentors and motivates a team of developers, specialists, and/or connectivity resources
• Fosters a culture of continuous improvement in all areas of technology and instills the principles of this culture
• Review of the product architectural design, requirements specifications, and test specifications
• Determine, support, and/or approve estimates for demand requests
• Technical assessment of the impact of any changes to product requirements
• Provision of day-to-day technical guidance to other members of the project team

Job description

Job Description

Provide Technology leadership, support, and strategic direction for Clinical laboratory information systems, connectivity, and supporting platforms for Diagnostic Laboratory of Michigan (DLM).

Job Description

Provide Technology leadership, support, and strategic direction for Clinical laboratory information systems, connectivity, and supporting platforms for Diagnostic Laboratory of Michigan (DLM).

Benefits Information

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities

• Lead technology execution and implementations for key clients ensuring seamless delivery of IT services
• Work with various development teams and product managers in the development and administration of the departmental budget and new enhancement requests
• Works together with software developers, business stakeholders, and supporting resources to plan and execute projects
• Foster strong client relationships and drive key technology solutions
• Act as primary liaison for strategic clients
• Manage escalations and monitor system performance with a proactive approach
• Delegates tasks, organizes, mentors and motivates a team of developers, specialists, and/or connectivity resources
• Fosters a culture of continuous improvement in all areas of technology and instills the principles of this culture
• Review of the product architectural design, requirements specifications, and test specifications
• Determine, support, and/or approve estimates for demand requests
• Technical assessment of the impact of any changes to product requirements
• Provision of day-to-day technical guidance to other members of the project team