Manager Laboratory

MyMichigan Health; West Branch (MI); On-site; USD 60,000 - 85,000; Full time

Job summary

MyMichigan Health seeks a responsible leader for overseeing operations in West Branch, Michigan. This role involves managing staff, ensuring adherence to regulations, and facilitating team performance.

The ideal candidate should have a Bachelor's degree, supervisory experience, and effective leadership skills. Responsibilities include budget preparation and maintaining high-quality laboratory services. A valid MT: Medical Technologist ASCP credential is essential for the job.

Qualifications

• Two to four years supervisory experience in a clinical laboratory or equivalent experience.
• Must follow MyMichigan Health bloodborne pathogen and TB testing; OSHA training annually.

Responsibilities

• Manage personnel and daily activities to ensure efficient operations.
• Ensure compliance with regulatory guidelines.
• Assist in developing and monitoring financial budgets.

Skills

Supervisory experience

Leadership skills

Computer skills

Interpersonal communication

Education

Bachelor's degree in a relevant field

Job description

Summary

This position will be responsible for the overall management of a specific section (as defined below), which includes recommendations on hiring, performance review counseling and disciplinary actions of staff. Under limited supervision, directs and supervises assigned personnel and daily activities to ensure efficient and uninterrupted operations. Monitors and assesses section performance to ensure established targets are achieved through process‑improvement initiatives. This position is responsible for being knowledgeable in all aspects of the department and is competent to perform the tasks required by members of the team. This position serves as a technical resource person across all laboratory sites and facilitates guidance, ongoing education, and training of staff. It also assists the Laboratory Director to develop and monitor financial budgets, ensures compliance, and provides interpretation of procedural intent as requested or required.

Responsibilities

• HR issues: coaching, counseling of employees, adherence to policies and procedures, education of staff on customer service skills, completing JPRs, knowledge of Kronos schedules and approving time.
• Applicant screening and new employee hiring; supervises, coordinates, and participates in work activities for entire department; delegates responsibility and authority; develops goals and objectives for personnel to assure continued growth and improvement.
• Communications: keep staff informed of changes, coordinate policies, organize staff meetings, assist with presentations, attend monthly leadership meetings, manage effective communication with staff persons having area responsibilities.
• Compliance: review CLIA, CAP, Joint Commission, AABB, MDCH, OSHA guidelines; assist in creating and revising policies; prepare for inspections and meet regulatory surveyors.
• Other duties: ensure proficiency samples distributed and tested, develop and implement strategic priorities, prioritize improvement initiatives, introduce new tests, ensure action plans achieve goals, collaborate with departmental process teams, evaluate statistical performance on quality and financial metrics, develop operating and capital budgets, oversee procurement and meeting personnel needs.
• Moderate and High Complexity Tests: serve as Technical Consultant or Technical Supervisor per CLIA definition ensuring appropriate test method selection, method verification, proficiency testing participation, corrective action plans, quality assessment and control programs, staff competence, and procedure manual availability.

Other Duties and Responsibilities

• Participate in applicant screening and new employee hiring.
• Coaching and counseling of employees.
• Completing JPRs within areas of responsibility.
• Establish policies and processes for the department, ensuring documentation and consistency.
• Ensure personnel understand documents, instructions, duties.
• Provide authority and resources to carry out duties.
• Develop goals and objectives for personnel.
• Establish workflow and manage adjustments based on volume.
• Supervise, coordinate, and participate in work activities for entire department.
• Work knowledge of time‑keeping and scheduling systems.
• Organize staff meetings and assist with presentations.
• Attend monthly leadership meetings.
• Manage effective communication with staff.
• Review CLIA, CAP, Joint Commission, AABB guidelines for compliance.
• Ensure proficiency samples distributed and performed per protocols.
• Develop and implement strategic priorities, prioritize improvement initiatives, introduce new tests.
• Ensure action plans achieve goals.Collaborate with inter/intra departmental process teams and meet hospital goals.
• Maintain high‑quality, high‑value laboratory services.
• Evaluate statistical performance on quality and financial metrics and implement corrective actions.
• Collaborate on operating and capital budgets, equipment selection, meeting personnel needs.
• For moderate/high complexity tests: serve as Technical Consultant or Supervisor per CLIA definition ensuring method selection, verification, proficiency testing, corrective actions, quality control, competency, training, procedures, orientation, and competency assessment.

Certifications and Licensures

Credential: MT: Medical Technologist ASCP

Equivalent Experience and Qualification Sources

Credential: NIMS IS 100: Introduction Incident Command System – Equivalent Experience: Within 6 months of hire or transfer – Essential: true

Credential: NIMS IS 700: Introduction National Incident Mgt System – Equivalent Experience: Within 6 months of hire or transfer – Essential: true

Credential: NIMS IS 200: Basic Incident Command System Initial Response – Equivalent Experience: Within 6 months of hire or transfer – Essential: true

Required Education

Education: BACH – Education Specialization: Essential: true

Experience, Training, and Skills

• Two to four years supervisory experience in a clinical laboratory or equivalent experience.
• Leadership skills needed to effectively direct a group.
• Basic computer skills and knowledge.
• Knowledge of basic marketing techniques and financial analysis.
• Written and interpersonal skills for effective communication.
• Must follow MyMichigan Health bloodborne pathogen and TB testing; OSHA training annually.

Physical/Mental Requirements and Typical Working Conditions

• Exposure to stressful situations, including public contact, trauma, grief, death.
• Ability to wear personal protective equipment including latex.
• Ability to move freely throughout facility, with or without assistive device.
• Overall vision and hearing necessary.
• Frequent sitting/standing/walking; postural changes such as stooping, kneeling, crouching.
• Exposure to blood‑borne pathogens; follow MyMichigan Health protocols.
• Ability to handle multiple tasks, work independently, maintain attendance.
• Dexterity required for handling, reaching, grasping, and sometimes repetitive movements.
• Physical demand level: Light; occasional lifting 11‑20 lbs 0–33% of the workday; frequent lifting 10 lbs 34–66% of the workday; possible walking/standing/pushing/pulling.

Other Comments

Credential: MT: Medical Technologist ASCP – Qualification Source Essential: true