Manager, Individual Giving

Sanctuary for Families; New York (NY); Hybrid; USD 78,000 - 86,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Employer-paid life insurance

Employer retirement contribution

Paid time off

Generous Leave Policy

Flexible spending account / Health sav

Student loan assistance

Tuition reimbursement program

Gym reimbursement program

Wellness program and rewards

Job summary

Sanctuary for Families, New York's leading provider for survivors of domestic violence, seeks a Manager of Individual Giving to grow its donor program and oversee a portfolio of donors and family foundations. You will collaborate with senior leadership to craft major gifts strategies and steward key supporters, helping to increase private revenue across the organization.

The role is hybrid, with in-person work two days a week, and reports to the Director of Individual Giving.

Qualifications

• Bachelor’s degree required with 3–5 years of development experience in a comparable organization
• Experience focusing on major donors and sustaining donor relations preferred
• Exceptional organizational and interpersonal skills with ability to manage multiple priorities
• Excellent written and oral communication skills and strong attention to detail
• Ability to work independently, meet deadlines, and manage a team and volunteers

Responsibilities

• Develop engagement strategies and goals for individual donors, with emphasis on major donors
• Manage prospect pipeline and moves management program
• Maintain portfolio of donors (approx. 100 individuals in the $1,000–$5,000 range)
• Prepare donor communications, reports, and proposals
• Develop stewardship plans for major donors and assist CEO discussions with donors
• Collaborate on events to advance donor engagement and smaller cultivation events

Skills

Organizational skills

Interpersonal skills

Written communication

Oral communication

Managerial skills

Deadline management

Multi-tasking

Flexibility

Education

Bachelor’s degree

Tools

Outlook

Word

Excel

Raiser’s Edge

Job description

Sanctuary for Families is New York’s leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap‑around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems‑change advocacy. Our services are available in 12 locations throughout New York City.

Position Overview

The Manager of Individual Giving will serve as a key member of the individual giving team and an active participant in making strategic decisions as we grow this critical revenue base for Sanctuary’s work. In conjunction with the Director of Individual Giving, they will manage a large and growing portfolio of over $3.5 million, and will be responsible for developing strategies for the cultivation, solicitation and stewardship of individual donors and family foundations. This position is part of Sanctuary’s 14-member development staff, responsible for securing over $13M in private revenue each year. This position is currently a hybrid model with in‑person work two days a week.

Responsibilities

Strategy and Engagement

• In collaboration with Director of Individual Giving and Chief External Relations Officer, develop engagement strategies and goals for individual donors, with an emphasis on major donors.
• Work with the Director of Individual Giving to manage the prospect pipeline and moves management program.
• Maintain a portfolio of donors and serve as manager for approximately 100 individuals in the $1,000 - $5,000 range.
• Generally engage with donors through written correspondence, telephone contact, personal face‑to‑face meetings, and email.
• Prepare written materials including reports and proposals for individual supporters.
• Develop and operationalize the stewardship plan for major donors, including preparing notes for the CEO’s discussions with donors.
• In collaboration with the Director of Special Events, create events to advance donor engagement and manage or facilitate smaller cultivation events as needed.

Campaigns

• In collaboration with Director of Individual Giving and Chief External Relations Officer, develop strategy and oversee the Annual Appeal ($1.3 million year‑end giving campaign), including strategies for growth and solicitor engagement.
• Independently manage smaller campaigns for specific programs (e.g. Camp Hope, Back to School, Mother’s Day, etc.)
• Oversee Sanctuary’s monthly donor program, including growth and segmented communications strategies.

Tracking Performance

• Monitor performance around retention, increased support and outreach to current donors and prospects.
• Prepare annual revenue and expense projections for individual giving campaigns; review and assess projections on a regular basis.
• Oversee tracking of donor engagement in Raisers Edge.
• Perform other department or related duties or special projects as directed by the Director of Individual Giving and the Chief External Relations Officer.

Organizational Relationships

• Reports to the Director of Individual Giving.
• Assigns tasks to the Development Assistant, as well as in‑office interns and volunteers assigned to work with individual donors and special events.
• Works closely with other Development staff, particularly the communications and volunteer teams.
• Works with the communications team on strategy and messaging for texting platform.
• Serves as staff point person for Young Professionals Council.
• Interfaces regularly with leadership of Sanctuary’s many affinity groups, including the Board of Directors and Presidents Council.
• Interacts and coordinates with staff throughout the agency.

Requirements

• Bachelor’s degree and at least 3-5 years of development experience at a comparably sized organization, with a focus on major donors (social services sector preferable)
• Exceptional organizational skills and attention to detail
• Exceptional interpersonal skills (with ability to work well with a wide range of people) and sense of humor
• Exceptional written and oral communication skills
• Very strong managerial skills
• Ability to work independently and make, enforce, and meet deadlines
• Ability to work under pressure, prioritize, and multi-task
• Flexible schedule to accommodate evening meetings
• Facility with Outlook, Word, and Excel required
• Knowledge of Raiser’s Edge preferred
• Strong commitment to the mission and goals of Sanctuary for Families

Budgeted Salary

Budgeted Salary: $78,040 - $86,205 per year; based on experience pursuant to wage scale in accordance with collective bargaining agreement

Work position

Work position is Full-time; Salaried/ Exempt

Work schedule

Work schedule is currently hybrid; must be able to meet job location schedule obligations

Benefits

• Health, Dental and Vision Insurance
• Employer‑paid life insurance
• Employer retirement contribution
• Paid time off (Holidays, Vacation, Personal, Sick)
• Generous Leave Policy
• Flexible spending account / Health savings account
• Student loan assistance
• Tuition reimbursement program
• Gym reimbursement program
• Wellness program and rewards

Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws.

Survivors of gender-based violence are strongly encouraged to apply.