Manager, Inbound Sales

FIGS; Santa Monica (CA); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Equity

Annual bonus

401(k) plan

Comprehensive medical, dental and vis

Life insurance and disability

Uber Eats for in-office weeks

Discounts on FIGS products

Pet benefits (Vet, discounted pet care

Job summary

FIGS is seeking a Manager, Inbound Sales to lead a high-volume inbound channel within TEAMS. This hands-on leadership role focuses on coaching quota-carrying reps, driving inbound pipeline, and closing deals while refining the sales motion across discovery, objection handling, and onboarding.

You will partner with Marketing, RevOps, Engineering, and Product to improve lead quality, forecast revenue, and scale a fast-growing channel.

Qualifications

• 5+ years of B2B sales experience.
• 3+ years managing quota-carrying sellers.
• Track record of delivering against revenue and conversion goals.
• Experience with CRM and sales tools (HubSpot, Salesforce, Gong, Apollo).
• Strong communication, coaching, and cross-functional leadership skills.

Responsibilities

• Ramp by doing and close deals to prove capability for leading others.
• Hire, coach, and develop TEAMS Associates; run one-on-ones and coaching.
• Own the number: drive inbound pipeline, forecasting, and revenue.
• Improve the sales motion by identifying gaps in Marketing funnel and lead quality.
• Stay close to the work by joining calls and supporting pricing, inventory, and ordering.

Skills

Leadership

Forecasting

Closing

Inbound sales

Coaching

Tools

HubSpot

Salesforce

Gong

Apollo

Job description

At FIGS, we celebrate, empower, and serve those who serve others in healthcare. Through TEAMS, our B2B business, we help healthcare organizations outfit their people and build uniform programs that scale.

We’re looking for a Manager, Inbound Sales to lead our inbound sales team and own one of the fastest-growing channels in TEAMS. This is a hands-on leadership-coach role for someone who can develop great sellers, build a disciplined sales motion, and turn strong inbound demand into revenue.

What You’ll Do:

• Ramp by doing: As part of the ramp, you’ll first demonstrate that you can personally close deals at the level we expect from the team before taking on responsibility for leading and coaching others to do the same.
• Lead the Team: Hire, coach, and develop TEAMS Associates. Set clear expectations and run one-on-ones, call coaching, pipeline reviews, and performance management.
• Own the Number: Drive inbound pipeline, conversion, forecasting, and revenue. Ensure leads are contacted quickly, qualified correctly, and moved forward.
• Improve the Sales Motion: Identify gaps in the Marketing funnel/lead quality. Build repeatable processes for discovery, solutioning, objection handling, closing, onboarding, and CRM hygiene.
• Stay Close to the Work: Join customer calls, support strategic deals, and help the team navigate pricing, inventory, embroidery, ordering, and implementation.
• Master the TEAMS solution: Be a subject matter expert in all things TEAMS, from sales, technology, process, operations, and customer experience.
• Partner Cross-Functionally: Work with Marketing, RevOps, Engineering, Product, CX, Operations, and Finance to improve lead quality and remove friction from the customer journey.

Who You Are:

• A proven sales leader who knows how to coach quota-carrying reps
• Commercially sharp, with strong discovery, forecasting, and closing skills
• Comfortable leading a high-volume inbound sales motion
• Operationally disciplined and committed to clean pipeline management
• A hands-on builder who thrives in a fast-moving environment
• Passionate about FIGS and serving healthcare professionals

What You Bring:

• 5+ years of B2B sales experience
• 3+ years managing quota-carrying sellers
• A track record of delivering against revenue and conversion goals
• Experience with HubSpot, Salesforce, Gong, Apollo, or similar tools
• Strong communication, coaching, and cross-functional leadership skills

Bonus: Experience in healthcare, SaaS, or a high-growth startup.

Why FIGS TEAMS:

TEAMS is one of the fastest growing divisions with FIGS. You’ll lead a critical growth channel, develop the next generation of FIGS sales talent, and help build the future of healthcare uniform programs.

FIGS Compensation and Benefits

Pay Range

• At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $95,000 and $110,000 + competitive commission structure. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.

Additional Compensation and Benefits

• Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
• Annual bonus: This position is eligible to participate in the FIGS annual bonus program
• Other compensation and benefits offered include:
• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• FIGS sponsored Uber Eats voucher for in-office weeks
• Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
• Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more...

*Benefits eligibility is determined by hour requirements and length of service

A little bit about us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.

FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in FIGS's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.