Manager-in-Training

Pacific West Site Services, Inc.; United States; On-site; USD 55,000 - 85,000; Full time

Job summary

SBM invites candidates to participate in the Manager-in-Training (MIT) program, a 9-week hands-on path into site leadership with real responsibilities from week one. Graduates move into operations leadership roles across SBM's sites, guided by mentors to find the right fit and location.

The program emphasizes team development, client engagement, safety program leadership, and budget management, with opportunities to learn from site leaders, safety experts, and client operations teams at MSU.

Qualifications

• Bachelor's degree preferred or higher in a related field.
• Willingness and ability to relocate.
• Bilingual English/Spanish a plus.

Responsibilities

• Assist with developing work schedules to ensure adequate service.
• Prepare schedules for service personnel, assigns personnel to routes.
• Assist with inspection and evaluation of establishment for program compliance, i.e., safety, quality, and service.
• Assist with inventory supplies and equipment.
• Investigate and promote improved equipment and methods.
• Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager.
• Assist with implementation and execution of policies and goals.
• Inspect plant and evaluate use of space and facilities.
• Assist with plan, budget, and schedule modifications including cost estimates bid sheets and contracts.
• Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
• Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents.
• Maintain a safe work environment for self and employees.
• Assist with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
• Act as liaison between company, customers, clients, employees, and subcontractors.
• Review correspondence concerning contractors and responds as appropriate.
• Establish and maintain contact with contractors to ensure the smooth working of the contract process
• The ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions of this position.
• Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees
• Assist with human resource concerns and issues
• Some travel may be required for this position

Skills

Relocation willingness

Bilingual (English/Spanish) a plus

Education

Bachelor's degree preferred

Job description

Title: Michigan State University Career Event - SBM

SBM is at Michigan State University on October 6th, 2026 ! Meet our recruiting team, get to know SBM, and join us for an amazing event with recruiting leaders for our Manager-in-Training (MIT) Program! Scan the QR Code at the event to complete your application and we look forward to seeing you there!

Ready to build a career in operations leadership? SBM's Manager-in-Training (MIT) program is a 9-week, hands-on path into site leadership - no two days the same, real responsibility from week one, and a team invested in getting you there.

What You'll Do

From day one, you'll be immersed in the day-to-day of running an SBM site - learning directly from site leaders, safety experts, and client operations teams. By week three, you'll be applying what you've learned in real scenarios. By week nine, you'll have the operational foundation and leadership skills to step into a site leadership role.

What You'll Learn

• Team development and performance management
• Client engagement and relationship management
• Safety program leadership
• Budget management

Where It Leads

Graduates move into operations leadership roles across SBM's sites - the specific next step depends on your track and location, and your mentors will help you find the right fit as you go.

Who We Are

SBM has been a leading workplace services provider for more than four decades, founded in 1982 in Sacramento. Today we're a minority-owned company of 12,000+ associates supporting more than 1,000 sites for a Fortune 500 client base across the U.S., Latin America, and Asia - with an industry-recognized safety culture and a genuine investment in developing our people.

What You Bring

You're a natural leader who hasn't had the title yet - someone who takes ownership, thrives in fast-paced environments, and isn't afraid to roll up your sleeves to figure out how things really work. You ask good questions, build trust quickly, and bring a competitive drive to everything you do. Relocation-ready and eager to grow, you're looking for more than a job - you want a career with momentum.

• Bachelor's degree preferred
• Willingness and ability to relocate
• Bilingual (English/Spanish) a plus

Job Overview

The Assistant Operations Manager will be responsible for assisting with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.

Roles & Responsibilities

• Assist with developing work schedules to ensure adequate service
• Prepare schedules for service personnel, assigns personnel to routes
• Assist with inspection and evaluation of establishment for program compliance, i.e., safety, quality, and service
• Assist with inventory supplies and equipment
• Investigate and promote improved equipment and methods
• Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager
• Assist with implementation and execution of policies and goals
• Inspect plant and evaluate use of space and facilities
• Assist with plan, budget, and schedule modifications including cost estimates bid sheets and contracts
• Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements
• Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents
• Maintain a safe work environment for self and employees
• Assist with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
• Act as liaison between company, customers, clients, employees, and subcontractors
• Review correspondence concerning contractors and responds as appropriate
• Establish and maintain contact with contractors to ensure the smooth working of the contract process
• The ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions of this position.
• Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees
• Assist with human resource concerns and issues
• Some travel may be required for this position

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and/ or Experience

A.A. Degree required in Business Management, or a related field with 2+ years of experienc