Manager in Training

Pacific West Site Services, Inc.; Portland (OR); On-site; USD 60,000 - 75,000; Full time

Job summary

SBM is seeking a Manager in Training to develop emerging leaders through a rigorous 9-week program with on-the-job training and structured professional development. Graduates gain hands-on operations experience, mentorship from site and client leadership, and a pathway to advanced operations roles.

The role includes coordinating planning, budgeting, and supervision across SBM's client contracts, with emphasis on safety, quality, and service delivery.

Qualifications

• Relocation to role required.
• Bilingual in English & Spanish is a plus.
• Bachelor's Degree preferred.

Responsibilities

• Assist with developing work schedules to ensure adequate service.
• Prepare schedules for service personnel, assigns personnel to routes.
• Assist with inspection and evaluation of establishment for program compliance (safety, quality, service).
• Assist with inventory supplies and equipment.
• Investigate and promote improved equipment and methods.
• Review customer requests for service to ascertain cause and address with manager.
• Assist with policies and goals implementation and execution.
• Inspect plant and evaluate use of space and facilities.
• Assist with budget, cost estimates, bid sheets and contracts.
• Participate in long-range planning and capital outlay requirements for improvements.
• Assist with coordination of program specifications, requirements for proposals and contracts.
• Maintain a safe work environment and ensure compliance with regulations.
• Coordinate with customers, clients, employees, and subcontractors.

Skills

Leadership

Team development

Communication

Project management

Time management

Training & coaching

Education

AA Degree in Business Management or related field

Tools

MS Office

Job description

Manager in Training

SBM's Manager-in-Training (MIT) is a rigorous 9-week program built to develop emerging leaders through on-the-job training and structured professional development.

What You'll Gain

• Structured virtual learning and in-person mentorship to accelerate leadership growth
• On-site operations training across SBM's core business operations
• Direct mentorship with site leadership, safety, and client operations

Core Skills Developed

• Team development and performance management
• Client engagement and relationship management
• Safety program management

Graduates leave with a strong operational foundation, enhanced leadership abilities, and the confidence to drive performance across SBM sites.

Qualifications

• Candidates must be able to relocate for the role.
• Bilingual in English & Spanish is a plus
• Bachelor's Degree preferred

Job Overview

The Assistant Operations Manager will be responsible for assisting with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.

Roles & Responsibilities

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
• Assist with developing work schedules to ensure adequate service
• Prepare schedules for service personnel, assigns personnel to routes
• Assist with inspection and evaluation of establishment for program compliance, i.e., safety, quality, and service
• Assist with inventory supplies and equipment
• Investigate and promote improved equipment and methods
• Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager
• Assist with implementation and execution of policies and goals
• Inspect plant and evaluate use of space and facilities
• Assist with plan, budget, and schedule modifications including cost estimates bid sheets and contracts
• Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements
• Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents
• Maintain a safe work environment for self and employees
• Assist with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
• Act as liaison between company, customers, clients, employees, and subcontractors
• Review correspondence concerning contractors and responds as appropriate
• Establish and maintain contact with contractors to ensure the smooth working of the contract process
• Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees
• Assist with human resource concerns and issues
• Some travel may be required for this position

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and/ or Experience

• A.A. Degree required in Business Management, or a related field with 2+ years of experience, or equivalent combination of education and experience.

Certificates, Licenses, Registrations

• CPR/AED/First Aid certification a plus
• Bilingual a plus
• May be required to have a valid driver's license.
• Completed all safety and task training certification.
• May be required to be forklift certified.

Knowledge, Skills, and Abilities

• Bilingual a plus
• Ability to read and interpret instructions, procedures, manuals, and other documents.
• Strong verbal and written communication skills.
• Knowledge of cleaning methods and equipment and willing to share with team.
• Knowledge of the upkeep and care of the cleaning equipment.
• Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
• Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills.
• Knowledge of Microsoft Office and Computer Skills.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public.

Supervisory Responsibilities

Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving pro