Manager in Training

St. Louis Parking Company; St. Louis (MO); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision

Disability insurance

401k with match

Paid time off

Holidays

Free parking

Job summary

St. Louis Parking Company is seeking a Manager in Training to learn the daily management of one or more parking facilities, including coordinating front-line staffing and ensuring operations align with company policies and client expectations.

Responsibilities include training staff, managing scheduling, overseeing revenue and incident reporting, and supporting senior management with client relations. Evening and weekend availability is expected, with standard company benefits provided.

Qualifications

• Must have the ability to supervise front-line staff and manage shift schedules.
• Strong written and oral communication skills.
• Experience in customer service or retail environments is preferred.

Responsibilities

• Trains, coaches, and manages front-line staff, supervising during absence of managers
• Maintains staffing levels through scheduling and on-call management
• Oversees daily facility operations including opening and closing procedures
• Partners with management and clients to maximize parking revenue
• Assists with accounts receivable inquiries and reports
• Resolves customer service issues per company procedures

Skills

Supervisory experience

Excellent communication

Microsoft Office proficiency

Education

High school diploma or equivalent

Bachelor's Degree in General Business or related field

Tools

Microsoft Office Suite

Job description

Company Overview

St. Louis Parking Company is a family-owned business with strong ties to the St. Louis community. We provide exceptional service to our clients and employees. Our hands-on management style and knowledge of the local market has made us one of the oldest and largest parking companies in the St. Louis market. Today, St. Louis Parking Company operates over 100 separate parking facilities capable of housing more than 57,000 vehicles daily. We provide exceptional service to clients and employees.

If you are interested in working in a dynamic setting and have experience with customer service, security, supervision of locations, or other fast-paced environments such as retail, restaurants, and hotels, this may be the perfect career for you.

Manager in Training Job Description

The Manager in Training is responsible for learning the daily management of one or more parking facilities or surface lots. This position delivers company, client and customer expectations by rotating through locations and learning to ensure each is operating in accordance with company policy and client expectations. It is also responsible for learning to schedule and manage the performance of the front-line workforce assigned to the location, while filling in for Operations Managers as needed.

Manager in Training Essential Duties and Responsibilities

• Trains, coaches, and manages front-line staff (supervisors, cashiers, attendants, event staff, and custodians); independently supervises in the absence of the Operations Managers
• Maintains proper staffing levels through scheduling and on-call management within budget
• Oversees daily facility operations including opening, managing, and closing procedures
• Partners with senior management and clients to maximize transient and contract parking revenue
• Assists with Accounts Receivable collection and responds to corporate account inquiries
• Reconciles and reports daily revenue; reviews cashier reports for accuracy
• Ensures compliance with company policy covering revenue control, equipment maintenance, signage, internal audits, supplies, and petty cash
• Maintains facility cleanliness and appearance standards through regular inspections and Maintenance Checklists
• Resolves escalated customer service issues; documents and investigates incidents per company procedure

Manager in Training Job Qualifications

• High school diploma or equivalent
• One year experience in a supervisory/managerial role
• Established experience in Microsoft Office Products including Word, Excel, Power Point, and Outlook
• Excellent oral (including formal presentations) and written communications and comprehension skills
• A valid driver's license
• Must be able to work during nights, weekends, and holidays Must have reliable transportation and valid automobile insurance

Manager in Training Desired Job Qualification

• Bachelor's Degree in General Business or related field
• Minimum of two years with operational and leadership experience in the parking or related industry, including revenue control and reporting
• Background in the parking industry in a supervisory role within a private operation organization

Manager in Training Benefits Include:

• Medical, Dental, Vision, Long-Term Disability, Short-Term Disability, Life Insurance
• 401k with 4% match
• Paid-Time Off
• Holidays
• Free Parking

St. Louis Parking Company is an EEOC Employer.