Manager In Training

Serenity-Healthcare-1; Phoenix (AZ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Vision, Dental Insurance

401k Plan

20 days off (PTO + Holidays)

Employee Referral Program

Job summary

Serenity is seeking a Manager in Training to accelerate your leadership journey in healthcare. You will rotate through clinic roles, gain hands-on operations exposure, and prepare to lead teams as Serenity expands its patient‑care footprint.

You'll develop skills in patient experience, business development, and data-driven decision making, while mentored by leaders and guided toward a future in management within our mental health care network. Relocation is required.

Qualifications

• Minimum of 1 year in a supervisory role or pursuing a business-related field of study, showing leadership potential.
• Strong interpersonal skills with the ability to maintain confidentiality and resolve patient or customer concerns.
• Patient-centric mindset with a passion for driving business growth and achieving organizational objectives.
• Self-driven and results-oriented, consistently exceeding expectations and seeking development opportunities.

Responsibilities

• Rotations: immersive 1–3 month rotations across clinic positions to build leadership and operations knowledge.
• Persuasive communication to promote healthcare options and overcome objections.
• Business development: learn strategies to drive growth and contribute to marketing initiatives.
• Elevate patient experience by advocating for mental health and informing about treatments.
• Data-driven decision making: master the EHR system for care coordination.
• Strategic consultations: develop skills to gather patient information and design treatment plans.

Skills

Leadership

Interpersonal skills

Confidentiality

Results oriented

Education

Pursuing business-related field

Tools

Electronic Health Records (EHR)

Job description

Manager In Training - Ignite Your Business Acumen in Healthcare!

Are you eager to ignite your career in the dynamic healthcare industry? Serenity is seeking a highly motivated and ambitious Manager in Training. This remarkable opportunity not only provides hands‑on experience in various clinic roles but also propels you towards a full‑fledged leadership position within Serenity's expanding business landscape. Through comprehensive training and mentorship, you'll gain an in-depth understanding of clinic operations and develop the skills to lead and drive business growth. As a key liaison between our organization and our valued patients, you will have the opportunity to connect with individuals, promote innovative medical solutions, and help them reclaim their lives.

Trigger Warning

Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

Please Note

This position requires a willingness to relocate.

Training Highlights

• Rotations: Engage in immersive 1–3 month rotations across various clinic positions, gaining comprehensive knowledge and leadership skills.
• Persuasive Communication: Hone your ability to promote our advanced healthcare options and overcome customer objections.
• Business Development: Learn strategies to drive business growth and collaborate on innovative marketing initiatives.
• Elevate Patient Experience: Advocate for mental health, educate customers on transformative treatments, and prioritize patient satisfaction.
• Data-Driven Decision Making: Master our Electronic Health Records system for accurate and efficient care coordination.
• Strategic Consultations: Develop exceptional consultation skills to gather crucial patient information and design personalized treatment plans.

Who We Are

At Serenity, we firmly believe that mental health is an integral component of overall well‑being, and we are committed to making a positive impact on our patients' lives. We are equally dedicated to providing our team members with an exceptional work environment that fosters growth, innovation, and business success. By investing in our people and cultivating a culture of collaboration and continuous improvement, we ensure that together, we can achieve extraordinary outcomes.

*This position is contingent on successfully completing a criminal background check upon hire.

Minimum Qualifications

• Minimum of 1 year of experience in a supervisory role or currently pursuing a business‑related field of study, demonstrating your aptitude for leadership and team management.
• Showcasing exceptional interpersonal skills, maintain confidentiality and effectively resolve common patient or customer concerns, ensuring a seamless and positive experience.
• Embrace a patient‑centric culture while demonstrating a genuine passion for driving business growth and achieving organizational objectives.
• Possess a self‑driven and results‑oriented mindset, consistently exceeding expectations and seeking opportunities for personal and professional development.

What We Offer

• Accelerated Career Growth: Unlock a clear path to advancement within our organization, from Assistant Management to Operations Management, Regional Management, and beyond.
• Comprehensive Benefits: Enjoy peace of mind with outstanding medical, vision, and dental insurance coverage for yourself and your dependents.
• 20 days off annually (10 PTO days and 10 Holidays)
• 401k plan
• Employee Referral Program: Showcase your exceptional networking skills and earn additional rewards by referring talented individuals to join our Serenity family.