Manager In Training

Serenity-Healthcare-1; Jacksonville (FL); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Career growth and advancement

Medical, vision, and dental insurance

Paid time off (20 days)

401k plan

Employee referral program

Job summary

Serenity is seeking a Manager in Training to accelerate leadership skills through hands-on rotations across multiple clinic roles. You will connect with patients, promote innovative medical solutions, and help them reclaim their lives while preparing for future leadership positions within Serenity.

The program emphasizes persuasive communication, business development, and a patient-centric culture, with mentorship to expand your impact in our growing healthcare network.

Qualifications

• Minimum of 1 year of experience in a supervisory role or currently pursuing a business-related field of study, demonstrating leadership aptitude.
• Exceptional interpersonal skills, maintain confidentiality and resolve patient or customer concerns effectively.
• Patient-centric culture with passion for driving business growth and organizational objectives.
• Self-driven, results-oriented mindset with a track record of exceeding expectations and pursuing growth.

Responsibilities

• Rotations across clinic positions to gain leadership skills and clinic knowledge.
• Promote advanced healthcare options and overcome customer objections.
• Support business growth through strategic marketing initiatives.
• Elevate patient experience by prioritizing satisfaction and education about treatments.
• Master the EHR system for accurate care coordination and data-driven decisions.
• Develop consultation skills to gather patient information and design personalized plans.

Skills

Leadership

Interpersonal skills

Confidentiality

Results-oriented

Education

Business-related field of study

Job description

Manager In Training - Ignite Your Business Acumen in Healthcare!

Are you eager to ignite your career in the dynamic healthcare industry? Serenity is seeking a highly motivated and ambitious Manager in Training. This remarkable opportunity not only provides hands‑on experience in various clinic roles but also propels you towards a full‑fledged leadership position within Serenity's expanding business landscape. Through comprehensive training and mentorship, you'll gain an in-depth understanding of clinic operations and develop the skills to lead and drive business growth. As a key liaison between our organization and our valued patients, you will have the opportunity to connect with individuals, promote innovative medical solutions, and help them reclaim their lives.

Trigger Warning

Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

Please Note

This position requires a willingness to relocate.

Training Highlights

• Rotations: Engage in immersive 1–3 month rotations across various clinic positions, gaining comprehensive knowledge and leadership skills.
• Persuasive Communication: Hone your ability to promote our advanced healthcare options and overcome customer objections.
• Business Development: Learn strategies to drive business growth and collaborate on innovative marketing initiatives.
• Elevate Patient Experience: Advocate for mental health, educate customers on transformative treatments, and prioritize patient satisfaction.
• Data-Driven Decision Making: Master our Electronic Health Records system for accurate and efficient care coordination.
• Strategic Consultations: Develop exceptional consultation skills to gather crucial patient information and design personalized treatment plans.

Who We Are

At Serenity, we firmly believe that mental health is an integral component of overall well‑being, and we are committed to making a positive impact on our patients' lives. We are equally dedicated to providing our team members with an exceptional work environment that fosters growth, innovation, and business success. By investing in our people and cultivating a culture of collaboration and continuous improvement, we ensure that together, we can achieve extraordinary outcomes.

*This position is contingent on successfully completing a criminal background check upon hire.

Minimum Qualifications

• Minimum of 1 year of experience in a supervisory role or currently pursuing a business‑related field of study, demonstrating your aptitude for leadership and team management.
• Showcasing exceptional interpersonal skills, maintain confidentiality and effectively resolve common patient or customer concerns, ensuring a seamless and positive experience.
• Embrace a patient‑centric culture while demonstrating a genuine passion for driving business growth and achieving organizational objectives.
• Possess a self‑driven and results‑oriented mindset, consistently exceeding expectations and seeking opportunities for personal and professional development.

What We Offer

• Accelerated Career Growth: Unlock a clear path to advancement within our organization, from Assistant Management to Operations Management, Regional Management, and beyond.
• Comprehensive Benefits: Enjoy peace of mind with outstanding medical, vision, and dental insurance coverage for yourself and your dependents.
• 20 days off annually (10 PTO days and 10 Holidays)
• 401k plan
• Employee Referral Program: Showcase your exceptional networking skills and earn additional rewards by referring talented individuals to join our Serenity family.