Manager in Training

Kroc Center; Indianapolis, Northern (IN, KY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health coverage

Life and AD&D insurance

Long-term disability coverage

Paid vacation, sick time, and holidays

Flexible spending accounts

403(b) retirement plan

Pension plan

Job summary

The Salvation Army in Indianapolis is offering a Manager in Training (MIT) program designed to prepare candidates for a Store Manager position. This ~12-week program provides hands-on experience across all aspects of store operations, leadership, and performance management.

Ideal for individuals motivated to grow into a leadership role and learn how to run a successful thrift store operation. Training includes leadership, staff management, and customer experience components, with potential

Qualifications

• High School Diploma or equivalent.
• 2 years retail experience (thrift experience a plus).
• Valid Driver's License.
• Basic computer proficiency including POS systems.
• Ability to pass pre-employment background check.

Responsibilities

• Support recruiting, training, and supervising store staff.
• Learn scheduling, payroll review, and employee relations practices.
• Provide coaching and support to team members and program participants.
• Learn donation intake, product sorting, pricing, and merchandising.
• Support strategies to meet production and sales goals.
• Assist with maintaining store appearance, safety, and compliance standards.
• Deliver excellent customer service and create a positive shopping environment.
• Support customer engagement and retention efforts.
• Model positive interactions for store staff.
• Learn cash handling procedures and daily deposit processes.
• Support inventory tracking and loss prevention practices.
• Assist with maintaining store operations within budget.
• Review daily sales and production metrics.
• Communicate with store leadership and regional partners.
• Support reporting and operational updates.
• Structured 12-week training program with hands-on experience.
• Development in store leadership, operations, and financial management.
• Regular progress reviews and feedback checkpoints.
• Opportunity for promotion to Store Manager upon successful completion and business need.

Skills

Retail experience

POS proficiency

Driver's License

Basic computer proficiency

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Schedule: Flexible schedule required including evenings, weekends, and holidays

Benefits for full-time employees working 30+ hours per week:

• Medical, prescription drug, dental, vision, and hearing coverage
• Employer-paid basic life and AD&D insurance
• Employer-paid basic long-term disability coverage
• Optional voluntary life, short-term disability, and enhanced long-term disability coverage
• Paid vacation, sick time, and holidays
• Flexible spending accounts
• 403(b) retirement savings plan
• Employer-funded pension plan for eligible employees

About the Role

The Manager in Training (MIT) program is a structured leadership development program designed to prepare candidates for a Store Manager position. During this approximately 12-week program , you will gain hands-on experience across all aspects of store operations, leadership, and performance management.

This role is ideal for individuals who are motivated to grow into a leadership position and are eager to learn how to run a successful retail operation.

What You’ll Do

Leadership & Staff Management

• Support recruiting, training, and supervising store staff
• Learn scheduling, payroll review, and employee relations practices
• Provide coaching and support to team members and program participants

Store Operations

• Learn donation intake, product sorting, pricing, and merchandising
• Support strategies to meet production and sales goals
• Assist with maintaining store appearance, safety, and compliance standards

Customer Experience

• Deliver excellent customer service and create a positive shopping environment
• Support customer engagement and retention efforts
• Model positive interactions for store staff
• Learn cash handling procedures and daily deposit processes
• Support inventory tracking and loss prevention practices
• Assist with maintaining store operations within budget

Communication & Reporting

• Review daily sales and production metrics
• Communicate with store leadership and regional partners
• Support reporting and operational updates

Training Provided

• Structured 12-week training program with hands-on experience
• Development in store leadership, operations, and financial management
• Regular progress reviews and feedback checkpoints
• Opportunity for promotion to Store Manager upon successful completion and business need

Why Join Us

• Clear path to Store Manager role
• Mission-driven work supporting community programs
• Supportive and team-oriented environment

Additional Information

Qualifications

Required

• High School Diploma or equivalent
• 2 years retail experience (thrift experience a plus)
• Valid Driver's License
• Basic computer proficiency including POS systems
• Ability to pass pre-employment background check

Physical Requirements

• Regular standing, walking, and manual dexterity
• Ability to lift/move up to 50 pounds regularly
• Occasional lifting up to 100 pounds
• Capability to climb, balance, stoop, kneel, or crouch as needed
• Clear vision (close and distance) with ability to adjust focus

Schedule Requirements

• Flexibility to work early shifts, late shifts, and most weekends
• Available for occasional travel to various locations for work or training
• Store environment with quiet to moderate noise level
• May experience temperature fluctuations based on weather

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.