Full-Time Store Manager Trainee

The Salvation Army USA Central Territory; Ann Arbor (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

The Salvation Army USA Central Territory is looking for an Assistant Store Manager in Ann Arbor, Michigan. In this full-time role, you will support daily operations including staff supervision, production, and customer relations.

The candidate should possess a High School Diploma, retail experience, and strong communication skills. This position involves ensuring compliance with safety policies and fostering an enjoyable shopping environment.

Qualifications

• Two years retail experience, preferably in a thrift environment.
• Ability to lift/move up to 50 pounds regularly.
• Valid Driver's License is required.

Responsibilities

• Assist the Store Manager in store operations and staff supervision.
• Implement strategies to meet sales goals.
• Engage with customers to enhance their shopping experience.

Skills

Retail experience

Strong English communication skills

Basic computer proficiency

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Position Overview

Join our team in "Doing the Most Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day‑to‑day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record‑keeping procedures. This full‑time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.

Essential Responsibilities

Leadership & Operations

• Support staff training and supervision as assigned
• Implement strategies to meet production and sales goals
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
• Ensure compliance with OSHA and Salvation Army safety/security policies
• Work with store manager to keep income and expenses within budgeted parameters
• Protect resources through product control procedures to prevent shrinkage

Customer & Community Relations

• Implement customer development and retention plans
• Create an enjoyable shopping experience
• Work proactively to improve the Salvation Army's image among staff and community
• Support the Salvation Army's mission statement

Administrative

• Support banking and record‑keeping procedures
• Document and provide information for personnel reviews and corrective actions
• Communicate with Store Manager regarding all aspects of store operations
• Handle all other duties as assigned

Qualifications

Required

• High School Diploma or equivalent
• 2 years retail experience (thrift experience a plus)
• Valid Driver's License
• Strong English communication skills
• Basic computer proficiency including POS systems
• Ability to pass pre‑employment background check

Physical Requirements

• Regular standing, walking, and manual dexterity
• Ability to lift/move up to 50 pounds regularly
• Occasional lifting up to 100 pounds
• Capability to climb, balance, stoop, kneel, or crouch as needed
• Clear vision (close and distance) with ability to adjust focus

Schedule Requirements

• Flexibility to work early shifts, late shifts, and most weekends
• Available for occasional travel to various locations for work or training

Working Environment

• Store environment with quiet to moderate noise level
• May experience temperature fluctuations based on weather
• Some exposure to dust

EEO Statement

The Salvation Army is an equal opportunity employer. Candidates who are back‑to‑work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.