Manager in Training

Braswell & Son Pawnbrokers; Franklin (TN); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Leadership development

Opportunity for advancement

Supportive team-focused culture

Job summary

Braswell & Son Pawnbrokers in Franklin, TN is seeking a Manager in Training (MIT) to foster customer relationships and support store operations. You will enhance your leadership skills while driving community engagement. Ideal candidates will possess strong people skills, a dependable work history, and confidence in decision-making. The role offers competitive pay from $16.00 to $22.00 per hour and opportunities for advancement within the company.

Qualifications

• Previous leadership or supervisory experience is required.
• A stable work history demonstrating commitment and reliability is essential.
• Strong people skills to connect with diverse customers.

Responsibilities

• Build strong relationships with customers and create a welcoming store environment.
• Support daily store operations including buying, selling, and loaning on items.
• Help coach and support team members for excellent customer service.

Skills

Leadership experience

People skills

Problem-solving

Social media proficiency

Bilingual Spanish/English

Job description

Manager in Training (MIT)

At Braswell & Son, we believe great businesses are built on relationships, trust, and strong leadership.

We are looking for a Manager in Training (MIT) who wants to grow into a leadership role while helping build meaningful connections with customers and the community. This is not just a retail job. It’s a relationship-driven career where leadership, communication, and integrity matter every day.

What You’ll Do

• Building strong relationships with customers and creating a welcoming store environment
• Supporting daily store operations including buying, selling, and loaning on jewelry, gold, luxury goods, electronics, and collectibles as well as other items
• Helping coach and support team members to deliver excellent customer service
• Participating in community engagement and store promotion through social media and special events
• Assisting with merchandising, inventory, and store presentation
• Learning leadership skills needed to grow into a future management role

Who We’re Looking For

• Previous leadership or supervisory experience
• A stable work history with a track record of commitment and reliability
• Strong people skills and the ability to connect with diverse customers
• Confidence making decisions and solving problems
• A team-first mindset and natural leadership ability
• Comfort using social media to connect with customers and promote the store
• Bilingual Spanish/English strongly preferred

What We Offer

• Competitive pay ($16.00 - $22.00 per hour)
• Leadership development and training
• Opportunity for advancement into store leadership
• A supportive and team-focused culture
• The chance to build real relationships with customers and the community

The Kind of Person Who Thrives Here

• Takes pride in their work
• Enjoys helping others succeed
• Shows up consistently and keeps their commitments
• Wants to grow into leadership and make a real impact