Manager in Training

The Salvation Army USA Central Territory; Indianapolis (IN); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid vacation and sick time

403(b) retirement plan

Employer-funded pension plan

Job summary

The Salvation Army USA Central Territory is seeking a Manager in Training (MIT) in Indianapolis, IN. This full-time role features a structured leadership development program designed to prepare candidates for a Store Manager position.

Applicants will gain hands-on experience in store operations, leadership, and performance management, while providing vital support to store staff and ensuring an excellent customer experience. A flexible schedule is required, with benefits available for full-time employees.

Qualifications

• Motivated individuals eager to develop into a leadership role.
• Ability to provide coaching and support to team members.
• Comfortable with flexible scheduling.

Responsibilities

• Support recruiting, training, and supervising store staff.
• Deliver excellent customer service and create a positive shopping environment.
• Assist with maintaining store operations within budget.

Skills

Leadership and staff management

Customer service

Cash handling procedures

Job description

Manager in Training (MIT)

Location: Indianapolis, IN

Pay: $20-24 per hour

Job Type: Full-time

Schedule: Flexible schedule required including evenings, weekends, and holidays

Benefits for full-time employees working 30+ hours per week

• Medical, prescription drug, dental, vision, and hearing coverage
• Employer-paid basic life and AD&D insurance
• Employer-paid basic long-term disability coverage
• Optional voluntary life, short-term disability, and enhanced long-term disability coverage
• Paid vacation, sick time, and holidays
• Flexible spending accounts
• 403(b) retirement savings plan
• Employer-funded pension plan for eligible employees

About the Role

The Manager in Training (MIT) program is a structured leadership development program designed to prepare candidates for a Store Manager position. During this approximately 12-week program, you will gain hands‑on experience across all aspects of store operations, leadership, and performance management.

This role is ideal for individuals who are motivated to grow into a leadership position and are eager to learn how to run a successful retail operation.

What You'll Do

Leadership & Staff Management

• Support recruiting, training, and supervising store staff
• Learn scheduling, payroll review, and employee relations practices
• Provide coaching and support to team members and program participants

Store Operations

• Learn donation intake, product sorting, pricing, and merchandising
• Support strategies to meet production and sales goals
• Assist with maintaining store appearance, safety, and compliance standards

Customer Experience

• Deliver excellent customer service and create a positive shopping environment
• Support customer engagement and retention efforts
• Model positive interactions for store staff

Financial Management

• Learn cash handling procedures and daily deposit processes
• Support inventory tracking and loss prevention practices
• Assist with maintaining store operations within budget

  Communication & Reporting

  • Review daily sales and production metrics
  • Communicate with store leadership and regional partners
  • Support reporting and operational updates

  Training Provided

  • Structured 12‑week training program with hands‑on experience
  • Development in store leadership, operations, and financial management
  • Regular progress reviews and feedback checkpoints
  • Opportunity for promotion to Store Manager upon successful completion and business need

  Why Join Us

  • Clear path to Store Manager role
  • Hands‑on leadership development
  • Mission‑driven work supporting community programs
  • Supportive and team‑oriented environment