FAMILY SERVICES SPECIALIST 1

State of Nevada; Carson City (NV); On-site; USD 42,000 - 56,000; Full time

Job summary

State of Nevada’s Division of Social Services in Carson City seeks a Family Services Specialist 1 in the Child Care and Development Unit. You will determine eligibility for the Child Care Subsidy program and explain eligibility, gather documents, verify information by contacting landlords, employers, and others, and make determinations according to regulations.

Candidates must type at least 35 wpm with a certificate; have one year of relevant experience and a high school diploma.

Qualifications

• One or more years of applicable experience as described in the job duties.
• Graduation from high school or equivalent education.

Responsibilities

• Assist clients in completing required applications, declarations, forms, reviewing information for accuracy and consistency, and conferring with others.
• Interview clients, explain conditions, and elicit information.
• Interview clients to assess their vocational potential and available employment options.
• Research, verify, and evaluate information to establish eligibility.
• Perform income computation and other factors impacting the level of benefits.
• Identify existing job skills, work experience, and immediate employment barriers.
• Explain program objectives, requirements, and services and respond to client questions.
• Develop a personal responsibility plan and design an individualized job training plan.
• Coordinate services through community providers and other agency personnel.
• Perform related duties as assigned.

Skills

Interpersonal communication

Written communication

Math computations

Office software use

Education

High school diploma or equivalent

Job description

• No Nevada state income tax.

Job Summary

The Division of Social Services is filling vacancies for Family Services Specialist 1 in the Child Care and Development Unit in Carson City.

Family Services Specialists in the Child Care and Development Unit determine eligibility for the Child Care Subsidy program and will be required to explain eligibility; elicit information, research and verify information provided by customers by contacting landlords, employers, and others to confirm citizenship, residency, household composition, earnings, and projected household expenses, compute income and evaluate other factors impacting benefits; make determinations according to timeframes and program regulations.

Must type a minimum of 35 wpm accurately. A typing certificate issued within the last twelve (12) months must accompany you at your interview and verify your net typing speed of at least 35 wpm in a five-minute test.

This typing certificate can be attained thru a staffing agency or for free from any Nevada Job Connect office. No online typing test will be accepted.

In accordance with NRS 293.5045, a voter registration agency shall not knowingly employ a person whose duties will include the registration of voters if they have been convicted of a felony involving theft or fraud. Most positions in this series fall under this NRS.

Essential Qualifications

One or more years of applicable experience as described in the job duties and graduation from high school or equivalent education.

Job Duties

• Assist clients in competing required applications, declarations, forms, reviewing information for accuracy and consistency, and conferring with others.
• Interview clients, explain conditions, and elicit information.
• Interview clients to assess their vocational potential and available employment options.
• Research, verify, and evaluate information to establish eligibility.
• Perform income computation and other factors impacting the level of benefits.
• Identify existing job skills, work experience, and immediate employment barriers.
• Explain program objectives, requirements, and services and respond to client questions.
• Develop a personal responsibility plan and design an individualized job training plan.
• Coordinate services through community providers and other agency personnel.
• Perform related duties as assigned.

Knowledge Of

Knowledge, Skills, and Abilities

• Functions and operations of an administrative office; recordkeeping; interviewing practices; social service programs and their purpose; rights to privacy and confidentiality of information.

Skill In

• Mathematical computations.
• Interpersonal and communication, both verbal and written.
• Use and operation of office and job-related equipment and software.

Ability To

• Read and apply rules, regulations, policies, and procedures; learn federal, State, and local resources serving the needs of applicants; maintain confidentiality of client records; receive inquiries and provide information; verify information from a variety of sources; compile information and prepare reports.
• Store, record, and retrieve information; establish and maintain accurate records; interact effectively with individuals from varying social, economic, and cultural backgrounds.

Recruiter Contact Information: Ana Maria Ornellas [e-mail]

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Benefits Include

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees' Benefits Program (PEBP).
• Vacation: Accrual of three weeks of annual leave each year.
• Sick Leave: Accrual of three weeks of sick leave each year.
• Holidays: 12 paid holidays per year.
• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication.
• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.
• No Nevada state income tax.
• Public Service Loan Forgiveness: Eligible due to public sector employment.
• Longevity Payments Eligibility: Employees who have received a performance rating of "standard" or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits

may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF).

State Holidays

• State Holidays The holiday schedule for State employees is established by the Legislature.

The Following Are Legal Holidays

• January 1.............................................. New Year's Day
• Third Monday in January.................. Martin Luther King, Jr.'s Birthday
• Third Monday in February................ Washington's Birthday
• Last Monday in May........................... Memorial Day
• June 19................................................ Juneteenth Day
• July 4.................................................... Independence Day
• First Monday in September.............. Labor Day
• Last Friday in October....................... Nevada Day
• November 11........................................ Veterans' Day
• Fourth Thursday in November........ Thanksgiving Day
• Friday following the Fourth Thursday in November...................... Family Day
• December 25........................................ Christmas Day

When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255