Manager, Hub Administration

Envoy Air Inc; Illinois; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Amazing flight privileges

Training and development programs

Health and life benefits

Job summary

Envoy Air Inc. is seeking a detail-oriented coordinator to manage attendance policy enforcement for Agent and Ramp teams and coordinate payroll-related processes. You will also handle scheduling bids, vacations, and compliance with related regulations.

You will create Excel analyses for budgets, headcount, overtime, and attrition while supporting unemployment claim hearings and staff coaching. Strong communication, organization, and teamwork are essential.

Qualifications

• Bachelor’s degree or commensurate experience
• Two or more years of airline operational experience
• Demonstrated ability to communicate effectively both orally and in writing
• Possess the legal right to work in the United States
• Possess a valid REAL ID-compliant, state driver’s license; or otherwise maintain all necessary authority and identification to travel for business needs as required
• Ability to read, write, fluently speak and understand the English language
• Supervisory experience, preferred
• Proficiency in Microsoft programs including Word, Excel, PowerPoint, and Outlook, preferred
• Advanced working knowledge of Excel including charting/trending and PowerPoint, preferred
• Ability to perform complex mathematical calculations and quantitative analyses, preferred
• Ability to understand and apply provisions of union agreement and company/federal regulations, preferred

Responsibilities

• Oversees attendance control policy enforcement for the Agent and Ramp workgroups with 100% compliance
• Works with Payroll to ensure consistency with coding and employee pay
• Coordinates injury on duty follow-up, leaves of absence/return to work
• Constructs and facilitates Ramp and Agent schedule bids including vacations
• Creates and maintains Excel spreadsheets to analyze budgets, headcount forecasts, overtime and attrition
• Prepares unemployment claim hearings and coaches staff, applying policy when needed
• Must work in a team and manage deadlines and priorities
• Must have strong organizational and analytical skills

Skills

Communication skills

MS Office

Excel

PowerPoint

Outlook

English proficiency

Supervisory experience

Payroll coordination

Education

Bachelor's degree or commensurate experience

Tools

MS Office

Job description

Overview

Who we are:

Would you liketo work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on!Comeandwork with the best of the best at Envoy Airwhere you will join a team committedtoprovidingoutstanding service.

We offer:

• Amazingemployee flight privileges within the American Airlines global network

• Training and development programs to take your career to the next level
• Comprehensive health and life benefits(subject to location)

Responsibilities

How will you make an impact?

Responsibilities

• Oversees application and enforcement of the Attendance Control Policy for the Agent and Ramp workgroups ensuring 100% compliance with C23 discussion/ documentation and issuing attendance letters including termination. Oversees recruitment for Customer Service and Ramp Services including the onboarding, fingerprinting, medical and TSA/STA clearance processes

• Works closely with the Payroll Department to ensure consistency with coding and employee pay compensation
• Coordinates injury on duty follow-up, leaves of absence/return to work requests, medical clearance and CAR processing
• Constructs and facilitates both Ramp and Agent work schedule bids including vacation bids for both work group
• Create and enforce administrative and operational policies and procedures
• Creates and maintains formulated Excel spreadsheets to analyze trends and facilitate projects in key areas such as budgets, headcount forecasts, overtime spending and attrition logs. Investigates and resolves employee administrative discrepancies

• Prepares and participates in unemployment claim hearings. Coaches and counsels Agent/Support Staff and Management workgroups applying C3P and ACP/AMP when necessary. Completes ad-hoc analyses as required by department heads
• Must be able to work in a team environment with the ability to prioritize work and projects in order to meet deadlines and objectives
• Must have strong organizational and analytical skills
• Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated

Qualifications

Whoare welooking for?

Requirements

• Minimum age of 18
• Bachelor’s degree or commensurate experience
• Two or more years of airline operational experience

• Demonstrated ability to communicate effectively both orally and in writing
• Possess the legal right to work in the United States
• Possess a valid, unexpired and unsuspendedREAL ID-compliant, state driver’s license;or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.
• Ability to read, write, fluently speak and understand the English language
• Supervisory experience, preferred
• Proficiency in Microsoft programs including Word, Excel, PowerPoint, and Outlook, preferred
• Advanced working knowledge of Excel including charting/trending and PowerPoint, preferred
• Ability to perform complex mathematical calculations and quantitative analyses, preferred
• Ability to understand and apply provisions of union agreement and company/federal regulations, preferred

Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.

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